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Need-ServiceNow ITSM Developer-onsite-(Rate$45) at Remote, Remote, USA
Email: [email protected]
From:

Vignesh Ramakrishnan,

Teamware solutions

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing well!! This is Vignesh from Teamware Solutions....

We have Job opening on ServiceNow ITSM Developer position

Role:ServiceNow ITSM Developer position

Duration Contract 
( Onsite),

Location:
Cary, NC / 
Greenville, SC

Job Description:

Job Title

ServiceNow ITSM Developer

Relevant Experience

(in Yrs)

5+

Technical/Functional Skills

ServiceNow Platform, ITIL Processes, JavaScript. ServiceNow CMDB is a plus

Experience Required

Minimum 5+ years working with ServiceNow Platform, ITIL Processes, JavaScript. ServiceNow CMDB is a plus

Roles & Responsibilities

Enable the governance of the ITSM practices to confirm they are operating with accuracy based on defined and documented procedures.

Resolve technical end user inquiries related to the ITSM tools and practices and provide Global solutions.

Deliver Leadership information to multiple audiences and troubleshoot control issues and develop solutions to prevent reoccurrence.

Deliver improvements to ITSM practices that support multiple applications and systems that support multiple Lines of Business.

Responsible for leading process improvement assessment activities, brainstorming discussions and driving recommend solutions that increase stakeholder effectiveness to implementations.

Partner with Audit (internal and external) to provide evidence on effectiveness of the ITSM practices all controls accountabilities are met and drive remediation actions developing action plans when needed.

Drive, analyze, develop and document ServiceNow development stories and develop user acceptance testing and post implementation validation scripts, perform acceptance testing and post implementation validation for tool improvements for all ITSM practices and develop and maintain end user process and technical documentation for the ServiceNow tool.

Perform additional ITSM team administrative functions, i.e., identify and implement industry standard, analyze business cases, create control process, perform audits, and maintain ITSM calendars, communications, and SharePoint site.

Generic Managerial Skills

Needs excellent communication skills.

Conduct regional stakeholder, monthly operational review, post implementation and planning meetings.

Education

Masters, Bachelor's Degree in Technology, Management Information Systems, Computer Science, Supply Chain Management, similar studies, or commensurate experience

--

Thanks & Regards

VIGNESH RAMAKRISHNAN |EXECUTIVE-Talent Acquisition (

US Division)

Teamware Solutions Inc |8951 Cypress Waters Blvd, Suite #1092, Dallas, Texas - 75019

LinkedIn: linkedin.com/in/vignesh-ramakrishnan-bb7958179

[email protected]

Desk: 
+12145449254

Keywords: rlang North Carolina South Carolina
[email protected]
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Thu Dec 14 19:39:00 UTC 2023

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Location: Cary, North Carolina