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Documentation Specialist at Remote, Remote, USA
Email: [email protected]
From:

Sai Charan Kasina,

Sanrose Information Services

[email protected]

Reply to:   [email protected]

Title: Documentation Specialist

Location: Florida

Duration: Long term Contract

Client: Justice Administrative Commission

Education: Bachelors Degree in Computer Science, Information Systems or other Information

Technology major, or equivalent work experience

Required Experience:

 5+ years experience with documenting business processes, developing work flows, and

reading proposed business requirements and updating existing process documentation

 Experience in executing knowledge transfer, including approach, execution, and

confirmation of completion

 Experience creating a documentation template meeting the requirements for the purposes of

documenting departments business processes and setting forth the style, terminology,

formatting, naming and versioning conventions for the template.

 Experience conducting training with designated department employees on how to read and

interpret a Business Process Flowchart.

 Experience interviewing department designated subject matter experts and other department

employees to capture information about current business processes and work flows.

 Experience reviewing available current process documentation, including but not limited to,

employee manuals, desktop procedures, and flowcharts to assist in understanding current

business processes and workflows.

 Experience creating a narrative business process documentation using the documentation

template

 Experience providing draft narrative business process documentation to the designated

department subject matter experts and other department employees as designated by the

department Contract Manager or Administrator for review.

 Experience revising the draft narrative business process documentation to incorporate

revisions provided by department subject matter experts and other department employees

until the department Contract Manager agrees that the narrative business process

documentation accurately reflects the current business process.

 Experience creating a business process model flowchart consistent with Business Process

Model and Notation (BPMN) specifications.

 Experience providing the draft business process model flowchart to the designated

department subject matter experts and the other department employees as designated by the

department Contract Manager or Administrator for review and explain the flowchart, if

necessary.

 Ability to prioritize and complete complex work assignments

 Ability to maintain accurate record keeping

Ability to conduct training in an in person and virtual setting

 Ability to work independently and as a team

 Ability to be flexible and adjust to changing environments and work processes

 Ability to maintain effective working relationships at all levels

 Ability to prepare on-demand Computer Based Training modules.

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Fri Dec 15 23:51:00 UTC 2023

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