Documentation Specialist at Remote, Remote, USA |
Email: [email protected] |
From: Sai Charan Kasina, Sanrose Information Services [email protected] Reply to: [email protected] Title: Documentation Specialist Location: Florida Duration: Long term Contract Client: Justice Administrative Commission Education: Bachelors Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience Required Experience: 5+ years experience with documenting business processes, developing work flows, and reading proposed business requirements and updating existing process documentation Experience in executing knowledge transfer, including approach, execution, and confirmation of completion Experience creating a documentation template meeting the requirements for the purposes of documenting departments business processes and setting forth the style, terminology, formatting, naming and versioning conventions for the template. Experience conducting training with designated department employees on how to read and interpret a Business Process Flowchart. Experience interviewing department designated subject matter experts and other department employees to capture information about current business processes and work flows. Experience reviewing available current process documentation, including but not limited to, employee manuals, desktop procedures, and flowcharts to assist in understanding current business processes and workflows. Experience creating a narrative business process documentation using the documentation template Experience providing draft narrative business process documentation to the designated department subject matter experts and other department employees as designated by the department Contract Manager or Administrator for review. Experience revising the draft narrative business process documentation to incorporate revisions provided by department subject matter experts and other department employees until the department Contract Manager agrees that the narrative business process documentation accurately reflects the current business process. Experience creating a business process model flowchart consistent with Business Process Model and Notation (BPMN) specifications. Experience providing the draft business process model flowchart to the designated department subject matter experts and the other department employees as designated by the department Contract Manager or Administrator for review and explain the flowchart, if necessary. Ability to prioritize and complete complex work assignments Ability to maintain accurate record keeping Ability to conduct training in an in person and virtual setting Ability to work independently and as a team Ability to be flexible and adjust to changing environments and work processes Ability to maintain effective working relationships at all levels Ability to prepare on-demand Computer Based Training modules. Keywords: |
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Fri Dec 15 23:51:00 UTC 2023 |