| Customer Support Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: Sai Charan Kasina, Sanrose Information Services [email protected] Reply to: [email protected] Title: Customer Support Analyst ( Max rate $20/hr on C2C) need Jr's Location: Florida Duration: Long term Contract Client: FL Department of Transportation Qualifications: Education: Bachelors or Masters Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Required Experience: 2 to 5 years of IT work experience with demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving/troubleshooting skills. Job Specific Knowledge, Skills and Abilities: 1. Advanced knowledge of Microsoft products, including operating systems, Office suite and Outlook in a networked environment 2. Knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments 3. Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware 4. Skilled in the installation, maintenance, trouble shooting, and support of audio video presentation equipment including basic room setup and design. 5. Ability to perform advanced troubleshooting on various manufacturers of audio video equipment 6. Ability to plan, organize, manage and track projects 7. Ability to communicate effectively both verbally and in writing 8. Ability to read, understand, and comply with the department's policies 9. Ability to multi-task, appropriately prioritize, work with minimal supervision, and achieve results in a fast-paced environment is required 10. Familiar with iPhone and Android Smartphones Keywords: information technology Florida |
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| Mon Dec 18 19:48:00 UTC 2023 |