| Devops Production Support with Splunk Denver Co Onsite at Denver, Colorado, USA |
| Email: [email protected] |
| From: shayista, Resource logistics [email protected] Reply to: [email protected] Devops Production Support With Splunk Location: - Denver CO Onsite Hire Type: Contract Experience:- 5 Years to 7 Years Work from Office :- (Support 24by7) Rotational shift Need Locals to Colorado Skill Sets It combines the best of proven DPS issuer processing capabilities with a new suite of REST APIs designed to integrate with modern, digital banking cores. The suite of APIs are designed to be consumed as fit-for-purpose building blocks from which to create unique card programs and payment solutions. L1 Operation Support Production Support Resource should be having experience in production support environment responsible for application running as well as helping in escalation. Should have experience in Monitoring tools like Splunk. Response to handle shift alone as well as flexible to handle stand up calls. Experience in handling the escalations as wells as reporting incidents. The role involves significant interaction with but not limited to: Monitoring (eyes on glass), ticketing and office communications. As a member of the VOCC (Visa Operations Command Center) you will be on the front line of application and environment support. Members are directly responsible for error mitigation and escalation to advanced support teams in a 24x7 environment. Quickly and accurately assess the impact of a major system or application outage and communicate the impact to management. Use verbal and written communication skills to ensure that all activities and bridge calls are well coordinated, and incidents are accurately documented. Bridge the gap between technical staff and management during an incident. Program/Project Overview Global Operations Backfill request. Engagement Deliverable(s) The role involves significant interaction with but not limited to: Monitoring (eyes on glass), ticketing and office communications. As a member of the VOCC (Visa Operations Command Center) you will be on the front line of application and environment support. Members are directly responsible for error mitigation and escalation to advanced support teams in a 24x7 environment. Quickly and accurately assess the impact of a major system or application outage and communicate the impact to management. Use verbal and written communication skills to ensure that all activities and bridge calls are well coordinated, and incidents are accurately documented. Bridge the gap between technical staff and management during an incident. Keywords: information technology Colorado |
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| Mon Dec 18 21:43:00 UTC 2023 |