| URGENT NEED - Genesys Cloud - 100% REMOTE at Alpharetta, Georgia, USA |
| Email: [email protected] |
| From: Alex keylor, NAVTECH INC [email protected] Reply to: [email protected] I have an opportunity for a "Genesys Cloud - 100% REMOTE" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it. Position : Genesys Cloud - Google Contact Center Location : Alpharetta GA Remote Duration : 6 to 12 Months Contract Minimum Qualifications: 1. Good knowledge of the Google Contact Center AI solution 2. Bachelors / Masters in Computer Science / Mathematics or equivalent practical experience (at least 4-5 years) 3. Experience in Machine Learning Tools and Algorithms like TensorFlow, AI, DL or NLP 4. Excellent command over spoken, written and business communication skills 5. Should have undergone Googles Cloud Fundamentals: Core Infrastructure Course Job Requirements: 1. Can configure, setup, administer and customize the CCAI solution per custom requirements 2. Experience in delivering complex AI (or) DA projects 3. Experience coding using one or more languages such as Python, Scala, Java, Go, combined with DataStructures, algorithms and software design 4. Experience in DL frameworks such as TensorFlow, PyTorch, XGBoost, (or other) 5. Knowledge of data flow and dialog flow in CCAI applications 6. Deep knowledge of how NLU (natural language understanding) is used to implement Dialog Flow conversations 7. Implementation of chat virtual agent 8. Implementation of voice virtual agent 9. Integrating agents with third-party applications, data sources, API, etc 10. Deep knowledge of options for storing parameters and fulfilling user requests 11. Knowledge of taking actions with fulfillment 12. Testing and Logging 13. Knowledge of how to draw insights from recordings 14. Environment Management 15. Identification and implementation of best practices for the design and deployment of virtual agents 16. Identify key aspects, such as security and compliance in the context of contact centers 17. Knowledge of methods of compliance with Federal Regulations Miscellaneous Requirements - Good to have: 1. Knowledge of multiple CRM systems and integrating CCAI with other third-party CRM systems 2. Knowledge of application migration and data migration from traditional (or legacy) systems to the Cloud 3. Workflow based implementation and understanding of multiple business domains or processes -- Regards, Alex . K NAVTECH INC P : (224) 348-1340 E : [email protected] 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 www.Navtechusa.com E-Verified Company . Keywords: artificial intelligence access management information technology golang Georgia Illinois |
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| Mon Dec 18 21:45:00 UTC 2023 |