| ServiceNow Platform Developer || Santa Clara, CA - (Onsite) at Remote, Remote, USA |
| Email: [email protected] |
| Hello, My name is Divya Pandey. and I am a Staffing Specialist at Resource Logistics. I am reaching out to you on an exciting job opportunity with one of our clients. COMPLETE JOB DESCRIPTION IS BELOW FOR YOUR REVIEW: Job Title: ServiceNow Platform Developer Location: Santa Clara, CA - (Onsite) Hire Type: Contract Experience: 10+ years Job Description: Position Summary: We are seeking an experienced Onsite ServiceNow Platform Developer to join our team in Santa Clara, California. The ideal candidate should have 8-10 years of experience, with a strong background in search domain and virtual agent development. You will be responsible for customizing and enhancing our ServiceNow platform to meet the specific needs of our organization. Key Responsibilities: ServiceNow Development: Design, develop, and maintain ServiceNow solutions, focusing on search domain experience, virtual agent functionality, and incident management. Customization: Customize and configure the ServiceNow platform to align with business requirements, ensuring smooth integration with existing systems. This includes creating custom workflows, forms, and business rules. Virtual Agent: Develop and maintain virtual agents within the ServiceNow platform to optimize user interactions and automate processes. This includes creating conversational flows and implementing natural language understanding (NLU) capabilities. Incident Management: Take ownership of incident management processes within ServiceNow, ensuring timely resolution and reporting. Technical Requirements: Proficiency in JavaScript, GlideScript, HTML, CSS, and ServiceNow Scripting is essential. Experience with RESTful APIs, JSON, and integration with third-party systems is a plus. Architecture Skills: A deep understanding of the ServiceNow platform architecture, including the configuration, database schema, and various components, is essential. This includes knowledge of the ServiceNow instance structure, mid-server architecture, and the development of scalable and efficient solutions within ServiceNow. Certifications: ServiceNow Certified Implementation Specialist Collaboration: Collaborate with in-house teams, attend face-to-face meetings, workshops, and training sessions, and provide immediate support and assistance to stakeholders. Qualifications: Bachelors degree in computer science, IT, or a related field. Extensive experience in search domain and virtual agent development, incident management, and related ServiceNow modules. Strong knowledge of ITSM, ITIL, and IT operations. Exceptional problem-solving skills and ability to thrive in a fast-paced environment. Excellent communication and collaboration skills. Thanks & Regards, Divya Pandey, Technical Recruiter |Email: [email protected] Resource Logistics, Inc. -- Keywords: access management information technology California |
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| Wed Dec 20 20:11:00 UTC 2023 |