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ServiceNow Platform Developer || Santa Clara, CA - (Onsite) at Santa Clara, California, USA
Email: [email protected]
From:

Divya,

Resource-Logistics

[email protected]

Reply to:   [email protected]

Hello,

My name is Divya Pandey. and I am a Staffing Specialist at Resource Logistics. I am reaching out to you on an exciting job opportunity with one of our clients.

COMPLETE JOB DESCRIPTION IS BELOW FOR YOUR REVIEW:

Job Title: ServiceNow Platform Developer 

Location: Santa Clara, CA - (Onsite)

Hire Type: Contract 

Experience:15+ years 

Job Description:

Position Summary: We are seeking an experienced Onsite ServiceNow Platform Developer to join our team in Santa Clara, California. The ideal candidate should have 8-10 years of experience, with a strong background in search domain and virtual agent development. You will be responsible for customizing and enhancing our ServiceNow platform to meet the specific needs of our organization.

Key Responsibilities:

ServiceNow Development: Design, develop, and maintain ServiceNow solutions, focusing on search domain experience, virtual agent functionality, and incident management.

Customization: Customize and configure the ServiceNow platform to align with business requirements, ensuring smooth integration with existing systems. This includes creating custom workflows, forms, and business rules.

Virtual Agent: Develop and maintain virtual agents within the ServiceNow platform to optimize user interactions and automate processes. This includes creating conversational flows and implementing natural language understanding (NLU) capabilities.

Incident Management: Take ownership of incident management processes within ServiceNow, ensuring timely resolution and reporting.

Technical Requirements: Proficiency in JavaScript, GlideScript, HTML, CSS, and ServiceNow Scripting is essential. Experience with RESTful APIs, JSON, and integration with third-party systems is a plus.

Architecture Skills: A deep understanding of the ServiceNow platform architecture, including the configuration, database schema, and various components, is essential. This includes knowledge of the ServiceNow instance structure, mid-server architecture, and the development of scalable and efficient solutions within ServiceNow.

Certifications: ServiceNow Certified Implementation Specialist

Collaboration: Collaborate with in-house teams, attend face-to-face meetings, workshops, and training sessions, and provide immediate support and assistance to stakeholders.

Qualifications:

Bachelors degree in computer science, IT, or a related field.

Extensive experience in search domain and virtual agent development, incident management, and related ServiceNow modules.

Strong knowledge of ITSM, ITIL, and IT operations.

Exceptional problem-solving skills and ability to thrive in a fast-paced environment.

Excellent communication and collaboration skills.

Thanks & Regards,

Divya Pandey, Technical Recruiter

Phone: (732) 374-3630 |Email: [email protected]

Resource Logistics, Inc.

Keywords: access management information technology California
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Wed Dec 20 22:16:00 UTC 2023

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Location: Santa Clara, California