| Urgent role::Service Now Administrator OR Developer::Hybrid - NJ ,GA, CA, WI,UT,NY,MN,IA,OH,MD,FL,CT,PA,VA at Remote, Remote, USA |
| Email: [email protected] |
| From: Ravi Singh, VYZE INC [email protected] Reply to: [email protected] Service Now Administrator/Developer Location: Hybrid - NJ ,GA, CA, WI,UT,NY,MN,IA,OH,MD,FL,CT,PA,VA(Local of these) We require a photo ID (Local of above location) Duration - 6 months Must have skills: ServiceNow Administrator/Developer ITOM/CMDB Vendor is supporting a financial institution in Chicagos loop by onboarding a ServiceNow Administrator/Developer with an ITOM/CMDB Focus. The role is a long-term contract engagement. Candidates should be available to be onsite at least two days weekly in their Chicago, IL office location near Ogilvie Transportation Center and Union Station. POSITION SUMMARY Serve as a part of an IT Service Management (ITSM) team in a highly regulated environment. The candidate will work with the team to comprehend requirements and develop solutions based on system capabilities, industry best practices, and the preferred outcome. Work in a small agile team, using ServiceNow to deliver and maintain technology solutions that improve operational efficiency with a focus on process improvement and automation. ESSENTIAL DUTIES AND RESPONSIBILITIES Configure, customize, integrate, and support solutions on the ServiceNow platform related to ITSM, ITOM, Service Portal, Workflows, and other functions to meet business needs. Perform ServiceNow Discovery and CMDB maintenance. Create and implement workflows, Business rules, client scripts, UI Policies, UI Actions, Access Control Lists (ACLs), Portal Pages, report setup, and data imports and exports. Perform daily administration, troubleshooting, and resolution of any issues arising in the ServiceNow environment. Work in an agile methodology and participate in agile ceremonies, providing insight and expertise in the level of effort, timeline, and status updates. Excellent communication skills required, including verbal and written communication with all IT and business management levels. SOFTWARE REQUIREMENTS Expertise and experience with ServiceNow and a focus on experience with discovery and configuration management (CMDB) are required. Expertise with scripting languages such as JavaScript, Python, or PowerShell. Web service proficiency (REST, SOAP) and XML and JSON knowledge. EXPERIENCE REQUIREMENTS 2-5 years of experience EDUCATION REQUIREMENTS Certifications in ServiceNow System Administrator and products such as Discovery and ITOM are preferred. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS REQUIRED Knowledge of Operating Systems (Linux, Windows) Knowledge of networking concepts such as IP Addressing, Firewalls, ports Knowledge of relational databases (MySQL, MSSQL, Oracle) Knowledge of cloud technologies Knowledge of monitoring tools Knowledge of Agile methodology and software development lifecycle ITIL knowledge with the ability to relate concepts to implementation strategies Creates an inclusive working environment where change can be embraced by all backgrounds Ability to communicate technical topics to a non-technical audience Giving and receiving effective feedback across all interactions Comprehensive understanding of Change Management controls Conditions of employment include successfully completing required background screens and verifying full Coronavirus (COVID-19) vaccination. Ravi Singh Sr. IT Recruiter | IT Healthcare & Informatics Email: [email protected] Keywords: user interface information technology California Connecticut Florida Georgia Idaho Illinois Iowa Maryland Minnesota New Jersey New York Ohio Pennsylvania Utah Virginia Wisconsin |
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| Thu Dec 21 05:37:00 UTC 2023 |