Network Tele Com Admin in Bakersfield, CA (GC or Citizen)_LOCAL ONLY at Bakersfield, California, USA |
Email: [email protected] |
From: Bhuwan Tiwari, Sonitalent Corporation [email protected] Reply to: [email protected] Job Title: Network Tele Com Admin Location: Bakersfield, CA. /Local Onsite Visa-USC or GC Essential Duties and Responsibilities Management of Cisco Call Manager, including new user setup, routing/translation rule management, and troubleshooting. Management of Cisco Unified Contact Center Express, including agent queue configuration, outbound campaigns, and IVR applications. Management of IP faxing solution, including new user setup, monitoring, and troubleshooting. Maintenance of on-prem network switching and routing hardware. Configuration and maintenance of remote site routers. Identify and implement additional monitoring for the network and telecom systems to provide proactive failure notification and trouble visibility. Act as a Tier III point of escalation for helpdesk on network and telecom issues. Attend project meetings as assigned and engage other team members as needed. Preferred Experience: Cisco CCNA Voice or CCNP Voice certifications. Cisco CCNA or Juniper JNCIA certifications. Previous experience with Cisco Call Manager Previous experience with a Cisco or Juniper campus switching environment Knowledge of: Cisco Unified Communications Manager or similar VoIP telephony system Cisco Unified Contact Center Express or similar agent queuing and IVR platform SIP/PSTN call routing and carrier integration Cisco or Juniper campus switching design Thanks, Bhuwan Tiwari Sr.Technical Recruiter SoniTalent Corporation I 5404 Merribrook Lan--e, Prospect, KY, USA Cell - 859-946-4266 | [email protected] Keywords: green card California Kentucky |
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Thu Dec 21 22:21:00 UTC 2023 |