| Hot position ||System Engineer || Plano, Texas Onsite at Plano, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=964439&uid= Hello Professional, Hope you are doing well!! My name is Swati working as TECHNICAL RECRUITER at DIVERSE LYNX LLC I'm reaching out to you regarding this opening with our client who is looking for resources for their project. If you are interested, then Kindly share your resume at Office :732-452-1006 : ext 574 Email: [email protected] Role: System Engineer Location : Plano, Texas Onsite Contract : Job Type Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support Answer incoming calls and respond to customers emails intimely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources andOffer Solution to customers. Research, identify, and resolve customer complaints usingapplicable software. Route calls and tickets to appropriate resources and Domains whocan best support he user, Document all call information according to standard operatingprocedures. Recognize, document, and alert the management team of trends incustomer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Thanks and Regards Swati Technical Recruiter Diverse Lynx LLC. 7324521006 : ext 574 Email: [email protected] | URL: http://www.diverselynx.com -- Keywords: information technology http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=964439&uid= |
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| 10:23 PM 26-Dec-23 |