| Remote - Salesforce Business Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: Bharath, Themesoft Inc. [email protected] Reply to: [email protected] Hello, Please find the below job opening and let me know your interest Role: Salesforce Business Analyst Location: Remote Job Description: Primary Skills: Salesforce Service Cloud-Field Service, Salesforce Service Cloud-Case Management, Salesforce Service Cloud-Self Service, Salesforce Service Cloud-Digital Engagement, Salesforce Sales Cloud-Territory Planning BSA with Zendesk or Service cloud experience. 5+ years of Business Systems Analysis experience (Project Management and Change Management experience a plus) Experience with advanced/customized implementations and support of Zendesk//Service cloud (Guide, Support, Chat/Messaging, and Explore). Excellent verbal and written communication skills, experience working with both technical and non-technical partners. Demonstrable ability to work autonomously, manage and lead small to medium projects or parts of larger programs requiring program management involvement. Experience with AWS, Datadog, Tableau, Google Analytics, Java, MySQL, & Linux is a plus. Passionate about process optimization and system implementations Zendesk/Service cloud Administration Certification preferred. Keywords: |
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| Wed Dec 27 22:09:00 UTC 2023 |