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Urgent Requirement || Business System Analyst || Fully remote at Remote, Remote, USA
Email: [email protected]
Hi,

Hope you are doing well.

We are looking for an

Business System Analyst
\\

to fill its Long-Term Contract position.  If you are interested, please reach out to me on 
[email protected]


3123199080 
to discuss more about the position.

Role: Business Analyst

Years of Experience: 10+ years

Location: Fully remote

Your responsibilities in this role will include:

Required skills:

BSA with Zendesk or Service cloud experience.

10+ years of Business Systems Analysis experience (Project Management and Change Management experience a plus)

Experience with advanced/customized implementations and support of Zendesk//Service cloud (Guide, Support, Chat/Messaging, and Explore).

Excellent verbal and written communication skills, experience working with both technical and non-technical partners.

Demonstrable ability to work autonomously, manage and lead small to medium projects or parts of larger programs requiring program management involvement.

Experience with AWS, Datadog, Tableau, Google Analytics, Java, MySQL, & Linux is a plus.

Passionate about process optimization and system implementations

Zendesk/Service cloud Administration Certification preferred.

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Keywords: information technology
[email protected]
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Thu Dec 28 01:59:00 UTC 2023

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