| ServiceNow ITSM Architect at Boston.MA (Onsite) (10+ profiles only) at Remote, Remote, USA |
| Email: [email protected] |
| From: Poorna Chandra, Yochana IT Solutions [email protected] Reply to: [email protected] Hello , Hope you doing good!! Im Technical Recruiter with Yochana IT Solutions, a national IT staffing solutions provider with 13 plus years of experience delivering value to leading companies across the U.S and Canada. I'm currently staffing for ServiceNow ITSM Architect Below you will find the job description, if you are qualified and interested please send me your Updated Word Document Resume. My apologies if this position is not an ideal fit, we'll keep you in mind for other suitable positions and referrals would be appreciated. Role: ServiceNow ITSM Architect- -10+ Profiles only Location : Boston.MA (Onsite) JD: ServiceNow ITSM Architect Analyzes the current business and technology environments to detect deficiencies and recommends ServiceNow solutions for the improved uses of information technology. Plays a leading role in the delivery of ServiceNow Implementation projects and driving strategic transformation change of ITIL solution deployment. Partners with applications and technology teams. Responsible for the overall architecture, design, implementation, enhancements, and integrity of existing ServiceNow ITSM applications as well as implementation and development of new applications on the ServiceNow platform within the enterprise. Responsible for ensuring that the solution delivered to business units are engineered in accordance with corporate architecture and infrastructure standards. Participates in team meetings, provides guidance, identifies architectural gaps and/or issues and helps guide the team(s) toward resolutions. Reviews all changes to the platform at a design level initially and then at the code level as part of the Change control process to ensure standards have been followed for development and any adverse impact for production move is avoided. Implements technology architecture guidelines for technology infrastructure and application development. Build out and standardize our code management procedures related to our ServiceNow implementation. Strong working knowledge of ServiceNow components such as ITSM, Service Catalog, Change Management, Incident Management, Problem Management, Asset Management, CMDB, Knowledge Management, Release Management. Configuring, administering, and scripting the ServiceNow ITSM tool. Working closely with our customers to provide solutions and develop the software to fit those needs. Set standards for the ServiceNow instance governance related to best practices for defining configurations vs customizations, update set migration, cloning of environments, management of groups/users and data management. Technical integration experience with SOAP or REST standards is preferred. Implementation of ServiceNow Workflow Design. Solid Development / Administrator background. Ability to recognize potential and actual issues, needs and opportunities for improvement in the implementation of ITSM technologies and service management practices. Understanding of working on LDAP/SSO Server configuration Understanding of Agile & Scrum methodology Project Management Support in agile product development from innovative business idea to the implemented solution based on ServiceNow. 5+ years ServiceNow working experience including architecture design, development, and implementation Any experience or knowledge with the CA Business Service Insight, Digital Fuel, Pentaho, DevExpress will be highly advantageous. Candidates with good knowledge or experience of C# and Oracle/Postgres database, PL/SQL and scripting will be preferred. Thanks & Regards, Poorna Chandra || Resource Specialist Desk: 313-944-5215 || Email: [email protected] Yochana IT Solutions Inc || Visit: www.Yochana.com A : 23000 Commerce Drive, Farmington Hills, MI 48335 : www.linkedin.com/in/poorna-chandra-824435254 Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with subject line Remove Keywords: csharp information technology procedural language California Massachusetts Michigan |
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| Tue Jan 02 21:32:00 UTC 2024 |