| Urgent Requirement || POS Systems Analyst || Media, PA (Hybrid) || 6+Months at Media, Pennsylvania, USA |
| Email: [email protected] |
| From: Suraj Prashar, Pivotal [email protected] Reply to: [email protected] Hi, Hope you are doing great!! Please find the requirement below, If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number (703) 570-8775 * (Ext. 232). Job Title: POS Systems Analyst Location: Media, PA (Hybrid) Duration: 6+ Months Visa Type: NO H1 Job Description:- Key Duties include (not limited to) Utilize analytical and problem solving skills to investigate, research, document and resolve technology issues and user problems in a timely and courteous manner. Escalate problems as required. Maintain support documentation with up to date processes and procedures. Support batch/data polling processes. Act as secondary customer request interface for services. Evaluate and prioritize incoming service requests via ticketing system and/or vendor incident systems (if applicable). Provide operational support and analysis by investigation, documentation and resolution of technology issues. Participate in and make recommendations in the development and maintenance of processes and procedures and standard operating procedures. Provide effective communication to development and user community regarding issues, solutions, planned meetings, etc. Proactively share new learnings with others to improve organizational efficiencies. The ability to apply critical thinking and troubleshooting techniques to arrive at a root cause for technology issues by utilizing various log files, SQL queries and 3rd party tools Keywords: Pennsylvania |
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| Thu Jan 04 02:58:00 UTC 2024 |