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IT E Commerce Technical Analyst::Phoenix, AZ::Long Term-USC or GC at Phoenix, Arizona, USA
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SUS

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Position: IT E Commerce Technical Analyst

Location: Phoenix, AZ-Hybrid

Duration: Long Term

Phone and skype

Summary Description

The Technical Analyst is instrumental throughout the lifecycle of a product. The technical analyst will capture user requirements, partner with IT technical teams to translate to technical tasks, will oversee the delivery of small projects, and validate the outcomes are achieved before engaging business owners for Acceptance Testing. The Technical Analyst also intimately understands the functionality of a system/ tool, how a user interacts with the tool, and the integrations and data that feeds the application or tool. The technical analyst may perform Agile Product Owner duties for matrixed scrum teams, and in the absence of dedicated QA support may write and execute QA tests cases to ensure quality is achieved.

Essential Functions:

             Lead and facilitate requirements gathering sessions/interviews with business stakeholders

             Translate requirements into Use Cases

             Work closely with third party vendors to define and document requirements, implement new features into platform, test in lower environments and support releases.

             Interact directly with business owners and act as a trusted partner and subject matter expert about our Digital properties, including our website, mobile app, catering site, and internal digital assets.

             Partner with Solution Architecture to feed solution design and to validate solution will meet requirements.

             Partner with IT leads to translate requirements into technical tasks

             In partnership with a solution architect, create visual representations of systems, either current state or desire end state

             Create functional user flows, how to articles, and generally own and enhance a knowledgebase

             Translate Use Cases into Test Cases

             Perform application and system testing

             Develop and implement test plans for product defects

             Work closely with the product team on the design and development of new features

             Create and maintain documentation and tutorials

             Implement new processes and create new tools to automate testing

Knowledge, Skills and Abilities:

             3 + years of direct experience within the custom software development environment.

             2+ years of direct experience within Ecommerce Websites and Mobile applications

             Experience working within a formal software lifecycle development methodology

             Strong requirements gathering and documentation skills.

             Strong analytical and problem solving skills.

             Retail environment experience is preferred but not required.

             Experience in Smoke Testing, Functional Testing, Integration Testing and Regression Testing.

             Excellent communication and writing skills with the ability to adapt to new and dynamic environments.

             Ability to multi-task, prioritize and work with time constraints while paying attention to details.

             Excel in asking probing questions and researching, analyzing, and rectifying problems.

             Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner.

             Exhibit good knowledge of Microsoft Office, Excel, and other applications.

             Able to carry out tasks with little or no supervision.

Technical Skills:

  Microsoft Office Suite user, including MS Visio and Project

  Azure Dev Ops

  Lucid Chart

  Microsoft SharePoint user

  Familiarity with Microsoft core technologies

             Adept at change management and release management policies and procedures.

  Preference given to candidates with proficiency in SQL and/or integrations

  Knowledge of Ecommerce Platforms and systems (instacart commerce preferred)

Personality Traits:

  Maintain high levels of integrity and dependability

  Maintain a focus on results, quality and customer satisfaction

  Works well in a team environment and effectively manage work activities

  Project a professional demeanor and appearance

  Be extremely flexible and adaptable

  Demonstrates the ability to function and stay focused in a constant pressure, fast growing and ever-changing organization

Regards,

Amit Panthri

Technical Recruiter

E: [email protected]

Keywords: quality analyst information technology microsoft Arizona
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Thu Jan 04 03:04:00 UTC 2024

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Location: Phoenix, Arizona