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ServiceNow Developer with SNOW Architect at Chicago, Illinois, USA
Email: [email protected]
From:

Pooja,

ICS Globalsoft

[email protected]

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Position: ServiceNow Developer

Duration: 6-12 month contract (potential to extend)

Location: Chicago, IL- Only local (Hybrid, Onsite twice a week or Remote)

Need 10+ Years Exp

Notes:

75% Senior SNOW Developer, 25% SNOW Architect. Requires a lot of hands-on development and someone who can come in and act as a sounding board and offer architecture advice.
Requires a few years of SNOW Architecture experience. Doesnt want someone new to Architecture.
Huge bonus: someone coming from a wide array of industries and organizations; likes to see a diverse background, someone who can bring a lot of knowledge to the table.
No degree requirement or certification requirement. Manager cares more about someone who has the technical chops (can talk the talk and walk the walk) & a big picture mindset.
Current environment is ITSM / ITOM heavy.
Migrating from SNOW Utah to SNOW Vancouver. This experience or similar would be a huge benefit.

POSITION SUMMARY:

Serve as a part of an IT Service Management (ITSM) team in a highly regulated environment supporting the Federal Home Loan Bank of Chicago. 

Work with the team to comprehend requirements and develop solutions based on system capabilities, industry best practices, and the preferred outcome. 

Work in a small agile team, using ServiceNow to deliver and maintain technology solutions that improve operational efficiency with a focus on process improvement and automation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Configure, customize, integrate and support solutions on the ServiceNow platform as it relates to ITSM, ITOM, Service Portal, Workflows, and other functions to meet business needs.
Perform ServiceNow Discovery and CMDB maintenance
Create and implement workflows, Business rules, client scripts, UI Policies, UI Actions, Access Control Lists (ACLs), Portal Pages, report setup, and data imports and exports.
Perform daily administration, troubleshooting, and resolution of any issues arising in the ServiceNow environment.
Work in and agile methodology and participate in agile ceremonies providing insight and expertise in level of effort, timeline, and status updates
Excellent communications skills required verbally and written with all levels of IT and business management

SOFTWARE REQUIREMENTS:
Expertise and experience with ServiceNow and a focus on experience with discovery, and configuration management (CMDB) is required.
Expertise with scripting languages such as JavaScript, Python, or PowerShell
Web service proficiency (REST, SOAP) as well as XML and JSON knowledge

EXPERIENCE REQUIREMENTS:
2-5 years experience

EDUCATION REQUIREMENTS:
Certifications in ServiceNow System Administrator and products such as Discovery, and ITOM are preferred

KNOWLEDGE, SKILLS, ABLILTIES, AND BEHAVIORS REQUIRED:
Knowledge of Operating Systems (Linux, Windows)
Knowledge of networking concepts such as IP Addressing, Firewalls, ports
Knowledge of relational databases (MySQL, MSSQL, Oracle)
Knowledge of cloud technologies
Knowledge of monitoring tools
Knowledge of Agile methodology and software development lifecycle
ITIL knowledge with the ability to relate concepts to implementation strategies
Creates an inclusive working environment where change can be embraced by all backgrounds
Ability to communicate technical topics to a non-technical audience
Giving and receiving effective feedback across all interactions
Comprehensive understanding of Change Management controls

Keywords: user interface information technology Illinois
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Fri Jan 05 00:44:00 UTC 2024

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Location: Chicago, Illinois