| Opportunity for Java Production Support Role at Richardson, Texas, USA |
| Email: [email protected] |
| From: Nora West, W3Global [email protected] Reply to: [email protected] Hi , You have let your resume speak for yourself. Extremely inclined towards talking to you for a Java Support Role position. Job Title : Java Developer -Richardson, TX Texas/Hybrid Employment Type : Contract, Contract to Hire, C2C Location : Richardson , TX, US Job Description Java Developer - Richardson, TX-- Telecom EXP Must (Like T Mobile /AT&T...) Strong knowledge in Tech Skill (Java/.NET/C/C++, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom O/BSS applications Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed. Referrals appreciated and welcomed. Keywords: cprogramm cplusplus Texas |
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| Fri Jan 05 20:10:00 UTC 2024 |