| ServiceNow Developer client : TCS at Remote, Remote, USA |
| Email: [email protected] |
| ServiceNow Developer Hartford, CT Roles Develops and manages service portal and catalog items Develops business rule workflow customizations in ServiceNow Establishes and manages system integrations in ServiceNow Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced java scripting of each Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of Service Catalog and related integrations Provide software coding and customization including, but not limited to: screen tailoring, workflow, administration, report setup, data imports, integration, scripting, third party software integrations and custom application development Create technical implementation requirement/documentation as needed Working on Configurations and customizations to modules Field content & data population Tool configuration Functional and performance testing Ongoing user support Onboarding of new teams and users Moving development work, code fixes, new work from one environment to another. Performing weekly releases Responsible for researching, planning, coordinating and delivering solutions for the ServiceNow platform Partner with business stakeholders to understand requirements and provide best practice advice on how to enhance the ServiceNow implementation Establishes and manages system integrations in ServiceNow Experience with Ansible, Powershell, Terraform, Cloud Formation and/or Python Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced java scripting of each Researches and applies available ServiceNow hotfixes, patches and upgrades while ensuring configurations and customizations function as expected Manage incidents/problems related to the ServiceNow platformDevelops and manages service portal and catalog items Develop and manage operational metrics reporting and dashboards Experience with Performance Analytics, Service Portal and custom integrations Ensures that service requests for new users, reports and other requests related to ServiceNow work are prioritized and completed Develops business rule workflow customizations in ServiceNow Identifies, analyzes and resolves data and system issues of intermediate complexity. Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Provide software coding and customization including, but not limited to: screen tailoring, workflow, administration, report setup, data imports, integration, scripting, third party software integrations and custom application development Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes Coordinate and solve complex technical data and transformation issues., Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow Answer technical and application configuration questions Develop, maintain, and execute reports to ensure system operation meets performance targets Create and maintain system design and operations documentation., Complete other duties as assignee Create technical implementation requirements Work with support team to ensure documented technical process and procedures follow ServiceNow best practice guidance and are in alignment with standards Monitor health, usage, and overall compliance of ServiceNow and its applications Provide on-call 24/7 Incident Response as required Develops, validates and executes comprehensive test plans. -- Keywords: user interface information technology Connecticut |
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| Fri Jan 05 23:47:00 UTC 2024 |