| ServiceNow Administrator--Nevada 500 S. Grand Central Parkway, NV(Hybrid) at Nevada, Texas, USA |
| Email: [email protected] |
| From: Subodh Kumar, TEK INSPIRATIONS LLC [email protected] Reply to: [email protected] Job Description - Role : ServiceNow Administrator Location : Nevada 500 S. Grand Central Parkway, NV MOI : Skype Duration : 9 Months Local to NV, with government experience, who could be a good fit. Must Provide the 3 reference Project Scope: Position will function as a subject matter expert in ServiceNow and Project lead for several ServiceNow projects. The main role will be to operationalize and administer our existing CMDB. This role will coordinate and train technical resources, to aid in researching and resolving conflicts and other issues in the CMDB. The secondary project will be to finalizing the rollout of Resource Manager, including building complex reports and dashboards. Roles/Responsibilities: Plan and Lead meetings for each project daily/weekly Meeting notes using our template will be sent out within 24 hours of each meeting Timelines and deliverables will be met as indicated in project plan Roadblocks will be reported to the supervisor for each project, no later than the Wednesday project meeting Coordinates with ServiceNow support team on new or modifies existing applications within the platform. Plans and develops test data to validate new or modified applications within the platform. Evaluates alternative solutions and recommends and implements appropriate applications design. Interviews functional and technical staff to gather documentation required for analysis of current system application requirements. Contributes to the efficiency and effectiveness of the teams service by offering suggestions or direction as a member of the team. The successful candidate must work be able to work independently and as a Team. Deliverables: Create an assessment of needs for existing CMDB: Due in 2 weeks Create Project Plan to Operationalize existing CMDB: Due in 1 month First Draft of CMDB Process Plan: Due within 60 days First draft of Resource Manager Dashboard: Due within two weeks Final draft of Dashboard and all required reports: Due within 1 month Other ServiceNow deliverables will be discussed as time permits Mandatory Skills: 1. A minimum of three years experience as a Project Lead for ServiceNow implementation and Administration, with minimal supervision 2. A minimum of three years experience as a ServiceNow Administrator managing all day to day administration for CMDB and supporting the ServiceNow platform. 3. Clear communicator demonstrating professional organization, technical documentation, creating project plans, and monitoring progress using Service-Now. As well as Experience in systems analysis, design, and programming. 4. Experience integrating and managing multiple third-party data sources for CMDB 5. Hands on experience with implementation of Resource Manager/Time Sheet Portal, Project Management modules and reporting/dashboard creation. 6. Self-starter, analytical problem-solving abilities, proactive/positive team player, resourceful and innovative. Desirable Skills: 1. Project Manager experience leading similar projects. 2. Experience in ServiceNow development, integration, and implementation in the government sector. Keywords: Nevada |
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| Tue Jan 09 19:17:00 UTC 2024 |