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Hiring Alteryx Support | Admin in Woonsocket, RI (Day 1 onsite) at Woonsocket, Rhode Island, USA
Email: [email protected]
From:

Naveen M,

Siri Info

[email protected]

Reply to:   [email protected]

Hello,

Greetings from Siri InfoSolutions

We have an immediate position, please find the below details

Role: Alteryx Support/Admin

Location : Woonsocket, RI (Day 1 onsite)

Duration : 12+months

Alteryx Support Job Description for Onsite position. We are looking for someone with hands-on experience with Alteryx administration. Being the person in charge, overall support to ensure efficiency, consistency and timely delivery of projects will be crucial. On top of everything else, should have an experience in driving Offshore. Most important will be the outstanding talent in managing significant risks and handling escalations and solving problems.

Requirements:

Overall Experience - 8 to 12 Years & Relevant Experience 5+ Years

Roles and Responsibilities:

Onsite resource who will be accountable for in patching/server/ upgrades/ handling user requests and monitoring

Should lead the offshore team from development standpoint

Aid in communicating with multiple stakeholders at a time

Should have hands-on exp in the following areas to support Alteryx

License Administration: o Monitor existing population of Alteryx Designer Licenses o Share License key with new userso Maintain log of Internal license transfers: handled in Internal SharePoint, link shared above

Owning cost center owner transferring allocated license within their team

Existing users transferring license key to their new machine

User requests/support: o New users requiring set-up assistance

New users awaiting installation/license key issueso Active users with device change or lease replacement

Alteryx Designer Version upgrades and Server Upgrades.

Coordinate server installation; IT Server request ticket; IT PM Management for Server initiatives, New Dev Server Setup, Single Sign On, New Worker Machine, Alteryx Upgrade

Engage Alteryx vendor support team for upgrade support Pre/post upgrade checks on test machines Communicate upgrade timelines with users

First-line software supporto Communication and updates to user population of outages (planned/unplanned)o Unanswered questions submitted via Teams site, and to Alteryx email distribution to ensure business continuations/limit disruption of critical workflows/software issue escalation

Direct messages to appropriate support as needed. Ex. Gallery issues queueing, outages;

Submission of identified software issues (Sev1) to Alteryx vendor support

Set-up of Gallery data connections requires Curator access to Alteryx Gallery to create Data Connection, and to add users/subscriptions to the data connection

Hardware/VM-ware monitoringo Monitor server performance to proactively address issues

Mandatory Skills/Experience:

5+ years of hands-on experience in Alteryx administration and Support

Bachelors degree in Computer Science or any related Engineering fields.

Uses best practices and knowledge of internal or external business issues to improve products and services.

Solves complex problems; takes a new perspective using existing solutions.

Working knowledge on Agile and waterfall methodologies.

Excellent verbal and written communication skills

Excellent problem-solvin.

Unix Administration, Support & Maintenance, Benefits Administration

Thanks & Regards,

Naveen Miyyadi | Team Lead | Email:

[email protected]

| Phone : 732-797-9367

Siri InfoSolutions Inc,

3 Ethel Rd, Suite # 302, Edison NJ 08817.

CPUC Certified

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Keywords: information technology New Jersey Rhode Island
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Tue Jan 09 23:07:00 UTC 2024

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Location: Woonsocket, Rhode Island