| Altreyx SYstem Engineer: MA at Boston, Massachusetts, USA |
| Email: [email protected] |
| From: Chandra N, Siri Info [email protected] Reply to: [email protected] Role name:Support ExecutiveRole Description:Alteryx Support Job Description for Onsite positionWe are looking for someone with hands-on experience with Alteryx administration. Being the person in charge, overall support to ensure efficiency, consistency and timely delivery of projects will be crucial. On top of everything else, should have an experience in driving Offshore. Most important will be the outstanding talent in managing significant risks and handling escalations and solving problems.RequirementsOverall Experience - 8 to 12 YearsRelevant Experience 5+ YearsRoles and Responsibilities Onsite resource who will be accountable for in patching/server/ upgrades/ handling user requests and monitoring Should lead the offshore team from development standpoint Aid in communicating with multiple stakeholders at a time Should have hands-on exp in the following areas to support Alteryx License Administration: o Monitor existing population of Alteryx Designer Licenses o Share License key with new userso Maintain log of Internal license transfers: handled in Internal SharePoint, link shared above Owning cost center owner transferring allocated license within their team Existing users transferring license key to their new machine User requests/support: o New users requiring set-up assistance o New users awaiting installation/license key issueso Active users with device change or lease replacement Alteryx Designer Version upgrades and Server Upgrades:o Coordinate server installation; IT Server request ticket; IT PM Management for Server initiatives, New Dev Server Setup, Single Sign On, New Worker Machine, Alteryx Upgradeo Engage Alteryx vendor support team for upgrade support Pre/post upgrade checks on test machines Communicate upgrade timelines with users First-line software supporto Communication and updates to user population of outages (planned/unplanned)o Unanswered questions submitted via Teams site, and to Alteryx email distribution to ensure business continuations/limit disruption of critical workflows/software issue escalationo Direct messages to appropriate support as needed. Ex. Gallery issues queueing, outages; o Submission of identified software issues (Sev1) to Alteryx vendor supporto Set-up of Gallery data connections requires Curator access to Alteryx Gallery to create Data Connection, and to add users/subscriptions to the data connection Hardware/VM-ware monitoringo Monitor server performance to proactively address issuesMandatory Skills/Experience- 5+ years of hands-on experience in Alteryx administration and Support Bachelors degree in Computer Science or any related Engineering fields. Uses best practices and knowledge of internal or external business issues to improve products and services. Solves complex problems; takes a new perspective using existing solutions. Working knowledge on Agile and waterfall methodologies. Excellent verbal and written communication skills Excellent problem-solvinCompetencies:Unix Administration, Support & Maintenance, Benefits AdministrationExperience (Years):6-8Essential Skills:Alteryx Support Job Description for Onsite positionWe are looking for someone with hands-on experience with Alteryx administration. Being the person in charge, overall support to ensure efficiency, consistency and timely delivery of projects will be crucial. On top of everything else, should have an experience in driving Offshore. Most important will be the outstanding talent in managing significant risks and handling escalations and solving problems.RequirementsOverall Experience - 8 to 12 YearsRelevant Experience 5+ YearsRoles and Responsibilities Onsite resource who will be accountable for in patching/server/ upgrades/ handling user requests and monitoring Should lead the offshore team from development standpoint Aid in communicating with multiple stakeholders at a time Should have hands-on exp in the following areas to support Alteryx License Administration: o Monitor existing population of Alteryx Designer Licenses o Share License key with new userso Maintain log of Internal license transfers: handled in Internal SharePoint, link shared above Owning cost center owner transferring allocated license within their team Existing users transferring license key to their new machine User requests/support: o New users requiring set-up assistance o New users awaiting installation/license key issueso Active users with device change or lease replacement Alteryx Designer Version upgrades and Server Upgrades:o Coordinate server installation; IT Server request ticket; IT PM Management for Server initiatives, New Dev Server Setup, Single Sign On, New Worker Machine, Alteryx Upgradeo Engage Alteryx vendor support team for upgrade support Pre/post upgrade checks on test machines Communicate upgrade timelines with users First-line software supporto Communication and updates to user population of outages (planned/unplanned)o Unanswered questions submitted via Teams site, and to Alteryx email distribution to ensure business continuations/limit disruption of critical workflows/software issue escalationo Direct messages to appropriate support as needed. Ex. Gallery issues queueing, outages; o Submission of identified software issues (Sev1) to Alteryx vendor supporto Set-up of Gallery data connections requires Curator access to Alteryx Gallery to create Data Connection, and to add users/subscriptions to the data connection Hardware/VM-ware monitoringo Monitor server performance to proactively address issuesMandatory Skills/Experience- 5+ years of hands-on experience in Alteryx administration and Support Bachelors degree in Computer Science or any related Engineering fields. Uses best practices and knowledge of internal or external business issues to improve products and services. Solves complex problems; takes a new perspective using existing solutions. Working knowledge on Agile and waterfall methodologies. Excellent verbal and written communication skills Excellent problem-solvinDesirable Skills:Alteryx Support Job Description for Onsite positionWe are looking for someone with hands-on experience with Alteryx administration. Being the person in charge, overall support to ensure efficiency, consistency and timely delivery of projects will be crucial. On top of everything else, should have an experience in driving Offshore. Most important will be the outstanding talent in managing significant risks and handling escalations and solving problems.RequirementsOverall Experience - 8 to 12 YearsRelevant Experience 5+ YearsRoles and Responsibilities Onsite resource who will be accountable for in patching/server/ upgrades/ handling user requests and monitoring Should lead the offshore team from development standpoint Aid in communicating with multiple stakeholders at a time Should have hands-on exp in the following areas to support Alteryx License Administration: o Monitor existing population of Alteryx Designer Licenses o Share License key with new userso Maintain log of Internal license transfers: handled in Internal SharePoint, link shared above Owning cost center owner transferring allocated license within their team Existing users transferring license key to their new machine User requests/support: o New users requiring set-up assistance o New users awaiting installation/license key issueso Active users with device change or lease replacement Alteryx Designer Version upgrades and Server Upgrades:o Coordinate server installation; IT Server request ticket; IT PM Management for Server initiatives, New Dev Server Setup, Single Sign On, New Worker Machine, Alteryx Upgradeo Engage Alteryx vendor support team for upgrade support Pre/post upgrade checks on test machines Communicate upgrade timelines with users First-line software supporto Communication and updates to user population of outages (planned/unplanned)o Unanswered questions submitted via Teams site, and to Alteryx email distribution to ensure business continuations/limit disruption of critical workflows/software issue escalationo Direct messages to appropriate support as needed. Ex. Gallery issues queueing, outages; o Submission of identified software issues (Sev1) to Alteryx vendor supporto Set-up of Gallery data connections requires Curator access to Alteryx Gallery to create Data Connection, and to add users/subscriptions to the data connection Hardware/VM-ware monitoringo Monitor server performance to proactively address issuesMandatory Skills/Experience- 5+ years of hands-on experience in Alteryx administration and Support Bachelors degree in Computer Science or any related Engineering fields. Uses best practices and knowledge of internal or external business issues to improve products and services. Solves complex problems; takes a new perspective using existing solutions. Working knowledge on Agile and waterfall methodologies. Excellent verbal and written communication skills Excellent problem-solvinCountry:United StatesBranch | City | Location:TCS - Boston, MA Woonsocket Woonsocket, RI Keywords: information technology Massachusetts Rhode Island |
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| Wed Jan 10 00:11:00 UTC 2024 |