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Trying to reach regarding for Business Analyst at Remote, Remote, USA
Email: [email protected]
From:
Abhay,
STM Consulting, Inc.
[email protected]
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Hi,

This is Abhay from STM Consulting.

Hope you are doing well!

I'm having a new job requirement-Business Analyst

Location- Remote

Job Description-

Business Analyst

The below highlights key accountabilities for this role. It is not fully inclusive of all possible tasks that may be expected to be performed by this role.

Mature, Self-starter that can work independently

Experience with delivering projects and solutions on Salesforce

Business process creation - experience documenting processes, features & user stories

Agile delivery experience for large, enterprise-scale platforms and applications

Strong business acumen and analytical skills.

Strong communication skills related to technical and non-technical topics.

Includes outstanding verbal skills and strong presence when communicating /presenting

Job Description:

Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development in FY21.

Assist in the creation of new Salesforce.com platform capabilities that will enable internal Cisco Customer Success experts to support the Customer's through their product & solution adoption journey.

Perform analyst role on our agile development team, partnering closely with other CX Customer Success experts and end-users to document the required system features and user stories in Aha! and Rally tools.

Documenting the business requirements & impacted / associated Customer Success processes.

Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.

Accountable for driving engagement with system end-users; capturing console feedback

Work directly with Cisco IT and Cisco Data & Analytics teams deliver the technical projects and console capabilities within an agile, monthly/bi-monthly release cycle.

Support the product manager with analysis projects, creating test scripts, conduct BAT testing.

Kindly share the resumes at- [email protected]
[email protected]
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Mon Oct 31 18:40:00 UTC 2022

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