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sudakshina - sr.ux designer

[email protected]

Location: Sacramento, California, USA

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Sudakshina Sarkar SUMMARY 7+ years in IT focused on Web Development, UX, CMS Led teams of size 10+ members Hosted and drove open-lab across 90+ County Agencies & Departments Diverse experienced in Project Management, Administration, Communication specialist SKILLS Languages: Javascript, CSS, HTML5 Tools: Drupal CMS Developer, SharePoint - O365, Jira, Azure Blob Storage, Adobe Photoshop Domain Expertise: UI/UX Design, Content Management System (CMS), Agile methodologies People Skills : Team building, Leadership, Project planning EDUCATION Certification in Interactive Multimedia Technologies Course: UX: Interaction Design, Design Lab Online Graphic/Web Design/Front-end Web Development/HTML5 Udemy Inc. Online Masters and Bachelors in Political Science, Burdwan University, India PROFESSIONAL WORK EXPERIENCE County of Santa Clara Associate IT Service Desk Specialist April 2022 - November 2022 Operate and maintain information systems equipment commonly used by the County . Maintain logs of work performed and actions taken to solve information system problems. Use tools to troubleshoot, install, and repair information systems equipment. Content Management System (CMS) Lead Dec 2018 - Dec 2021 Project: Migration of Santa Clara County s 90+ website contents from Sharepoint to Drupal. This project reduced the county expenses by around 1 million per year. Led a large team with 10+ members, worked with the senior UX designers across the County to get the final website redesigns. Led implementation of the UX designs mockups into pure hand-written HTML and CSS pages. Mentored the team to ramp up on Sharepoint & Drupal Kept a high quality bar, by monitoring daily operations, and ensured that any regressions were promptly fixed by the team. Built a quick emergency response framework leveraging JIRA workflow, for prioritization & timely problem resolution . Hosted open-labs for 90+ agencies & departments for gathering client feedback, and constantly worked on improving the websites under migration. Social Media Communication Specialist Developed migration process from SharePoint to Drupal Platform. Led the design and execution of the User Acceptance Tests, during and after the migration to ensure high quality. Rolled out social media campaigns for clients, helping to meet goals and reach untapped potential customers. Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement. Implemented SEO best practices to boost the social media program's visibility and organic growth. SENIOR UX DESIGNER Teamed up with the public relations department to coordinate and distribute emergency communication and press releases when situations demanded it. Web Technician Redesigned and worked on the County Website, https://www.sccgov.org/sites/deh website . Maintained web content using Sharepoint and graphical interface design on the different departmental websites. Mastered web designs from conception to completion, including graphic design, and digital application. Apple - Production Artist Consultant, Sunnyvale, CA July 2018 - Nov 2018 Developed design layouts into prepress files for offset, web and digital printing. Designed packaging layouts, materials and graphics. Designed visual models to meet both aesthetic and technical criteria. Designed inspiring concept art while maintaining accurate scale and architectural standards. Created new artwork for use in advertising, marketing and corporate branding projects. FalconX - UX Designer, Milpitas, CA Apr 2018 - Jun 2018 Generated UX concepts such as tasks analysis, storyboards and use cases to accelerate user flow. Redesigned and implemented complete web applications to meet web and industry standards . Created and improved visual designs to catapult websites forward in terms of looks and usability. TIE Silicon Valley, Santa Clara, CA Aug 2017 - Apr 2018 Assistant Program Manager Assisted TiE Entrepreneurs program through education, networking, and mentorship. Managed TiE University program and created Brand guidance through their website. Coordinated and monitored program performance, quality and services. Instituted community service as part of the Educational program curriculum. Web/graphic Designer, Santa Clara, CA Designed new, on-brand visual elements focusing on concept and messaging. Created corporate brands by leveraging proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials. Maintained company website and updated with newly designed products and corporate announcements. County Of Santa Clara - Election Precinct Inspector, Santa Clara Apr 2015 - July 2017 Served as a Precinct Inspector 4 times in Santa Clara County during Presidential elections . Coordinated polling stations during peak hours in high traffic areas during voting period. Maintained a positive working relationship with fellow staff and management. Google - Ads Quality Rater Consultant, Mountain View, CA Jan 2015 - Apr 2015 Devised data collection processes and procedures, including surveys, polls and questionnaires. Researched consumer opinions and marketing strategies in collaboration with marketing team personnel. Assessed consumer needs and buying habits to identify potential markets and product demand variables. OTHER Teacher, Children's Corner, Los Altos, CA (2007 - 04/2012) Volunteer, PTSO, Saratoga High School (2015 - 2021) Volunteer, IIT Kanpur Silicon Valley Association (2008- present) Volunteer, Saratoga City Council Events for Mr Rishi Kumar (2015 - present Keywords: user interface user experience information technology California