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Tara Robinson - Technical Program Manager / Scrum Master

[email protected]

Location: Saint Louis, Missouri, USA

Relocation: Remote

Visa: US Citizen

TARA D. ROBINSON [email protected] 848-480-6779 100% Remote Positions PROFILE: ProactiveTechnical Program Managerin an Agile environment with10 years of experience in program/project/productmanagement, web and mobile applications,and strategic SDLC enterprise-wide initiatives. Expert in risk assessment, release management, and refining high-level SAFe frameworkrequirements. Collaborate with on/off-shore software engineering and data teams while effectively communicating progress to senior leadership Manage product development for internal/external customers as the SME focusing on B2B and B2C applications Data enthusiast skilled in Azure Dev Ops, cloud integration, data warehouse, migration, AWS, GCP, and SaaS products Advanced Certified Product Owner (A-CSPO), Certified Agile Leadership-E, T, O, and experienced Scrum Master Proficient in Python, Java, HTML, Pega, Rally, Jira, Service Now, Confluence, Git, Bitbucket, Hadoop EXPERIENCE: Lead Technical Program Manager (Contract) Mastercard, St. Louis, MO September 2022 to Present Drive technical feature execution fora $300M end-to-endproject lifecycle for a global pricing simulation product tool, coordinatingmultiple teams and integrations. Evaluatecloud integration strategies for billions of customer economic data, driving seamless implementation across 7 teams and ensuring 100% Mastercard software standards compliance. Create user stories and lead agile ceremonies each sprint with a 99% acceptance rate, monitor metrics, encourage solutions, and provide assistance to reduce blockers and bugs. Mentored offshore development team in Agile and Scrum practices, enhancing efficiency by 30% through targeted knowledge transfer sessions. Manager, Digital Technical Product Owner & Scrum Master(Contract) Signature Consultants, Boston, MAfor CVS Health July 2022 to September 2022 Conducted key agile ceremonies adapting processes based on team feedback and supporting PI planning for five teams. Increased KPI adherence by 35% monthly, tracked business value and OKRs weekly, and adjusted as needed. Arranged iteration backlog weekly based on changing business priorities and collected requisites within a SAFe setting, resolving and removing impediments 90% per iteration. Senior Principal Engineer/ Technical PO/Scrum Master Cardinal Health, St. Louis, MO June 2020 to July 2022 Directed software development and design teams for the successful delivery of a $50M project for medical equipment software applications using scrum principles. Facilitated daily scrum and sprint ceremonies for two 7-person teams, maintaining a nearly 100% sprint completion rate per quarter. Defined and prioritized 1000+ product requirements and the product roadmap, surpassing stakeholder functionality and usability requests. Project Manager Creative Technology Consultants, St. Louis, MO July 2019 to June 2020 Created technical curriculum for K-12 youth at 25 area community organizations and schools. Expedited contracts and operations for weekly coding sessions and music production projects. Agile Programmer Analyst Express Scripts, Inc., St. Louis, MO October 2017 to June 2019 Enabled daily standups, backlog adjustments, and sprint planning for three software teams and initiated processes to reduce defects by 25%. Configured Pega 7.2/7.4 and Salesforce for sales/marketing applications business users. Apprentice - CRM Implementation Centerprism, St. Louis, MO February 2017 to October 2017 Tested code for qualityand user-friendlinesswhich improved functionality by 100% and designed instruction manuals for customers aftersuccessful software demos. Developed a Java app for restaurants, boosting order tracking, upselling, and recommendations, to lead to a 20% increase in average order value and improved customer experience. Quality Manager Missouri Department of Health, St. Louis, MO July 2010 to October 2017 Managed $4Min multiple accounts for a state immunizations program,exceedingdeliverables and increasingefficiency. Audited over 150 child healthcare providers, schools, and daycares annually resulting in improved immunization rates, accurate product accountability, and less waste. EDUCATION: LC 101 Certificate Java, Python, Web Development LaunchCode, St. Louis, MO Master of Arts in HR (Training &) Development Webster University, St. Louis, MO Bachelor of Arts in Communications Howard University, Washington, DC Keywords: purchase order Missouri