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Karan Sawhney - Telecom BA

[email protected]

Location: Redmond, Washington, USA

Relocation: WA

Visa: H1B

Karan Sawhney Telecom BA 805-304-6854 [email protected] Redmond, WA WA H1B Profile Over 11 years of diverse professional experience in the field of Program Development & Management, Agile Methodology, Scrum Framework, Product backlog grooming, Content Management, Web UI analysis, implementation and Outsourcing coordinator for Multiple Projects using technical and management skills acquired over the years through professional studies and practical experience. Employment History Microsoft (Vejars Technologies), Issaquah, WA May 2019 Jan 2020 Business System Analyst Collaborate with stakeholders, development, test teams, and internal technical teams to design technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals. Build requirements and user stories for new features. Plan Sprint cycles and releases; perform UAT. Perform data analysis to identify trends, develop insights. Create Solution Presentations. Coordinate with internal / external stakeholders to drive technical release content and deliverables. Product Owner experience in an Agile software development environment. Experience working with enterprise pricing tools. Unified Support Pricing. Microsoft licensing knowledge. Strong Excel skills-job in analyzing and compiling data from multiple sources and pulling it all together into one output. Costco Travel (Vejars Technologies), Issaquah, WA December 2018 May 2019 Business System Analyst Collaborate with stakeholders, development, test teams, and internal technical teams to offer new products for the Costco Travel website. Design solutions and provide detailed specifications that satisfy stakeholders requirements & supports systems scalability, reliability, and performance goals for both new and legacy services. Representing the voice of our internal customers. Propose and support new methods of efficiency to support our key business partners. Maintain & Prioritise the product backlog features. T-Mobile USA (Vejars Technologies), Bothell, WA October 2016 November 2018 Business System Analyst Successfully launched multiple projects and optimized company's website that generated revenue over million of dollars in profit. Collaborate with stakeholders, development, test teams, and internal technical teams to design technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals. Maintain & Prioritize the product backlog features. Drive innovative designs and technical solutions that provide scalable and reliable solutions to satisfy experience, reliability, and performance goals. Worked on implementing Microservices for web domain. Created Visio for providing information for Dev team for grooming sessions. Reading and retrieving relevant info from Swagger files. Run functional & technical JAD sessions on creating the changes for Rest API or SOAP. Reading the service catalogue for gathering info on the attributes for the services. Focus on resolving inefficiencies in tools, process, workflows etc. Propose and support new methods of efficiency to support our key business partners. Representing the voice of our internal customers. United Health Care (Protek Consulting), Bothell , WA May 2014 October 2015 Business System Analyst Defining & Implementing up-to-date system documentation & maintain Agile PLM workflows. Scope and prfioritize activities based on business and customer impact. Act as a product evangelist to build awareness and understanding. Experience in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and testing different methodologies. Use applied knowledge of computer capabilities, subject matter to create Proof-Of-Concepts (POC) using technologies such as HTML, CSS. Pro-tek Consulting (HCL India) January 2012 May 2013 Programmer Analyst Develops, modify and maintains assigned programs. Monitors the operation of assigned programs and responds to problems by diagnosing and correcting errors in logic and coding. Reviews user requirements and needs for new software and performs analysis, design, implementation, installation and training related to new software developed and/or acquired. Provides technical advice and support to users. This includes creating ad-hoc reports, data analysis and correction, training and problem solving. Monarch International, India June 2011 December 2011 Web Content Marketing Executive Create, develop and manage content for organization s web presence. Maintain a consistent look and feel throughout all web properties. Working with a cross-departmental team, maintain and develop the master content calendar for all web properties. Copy, edit and proofread all web content. Oversee freelancers, including writers, copyeditors and community outreach organizers. Work cooperatively with key team members, clients and vendors. Stamford Grand, Australia September 2008 March 2011 Assistant Marketing Manager Anticipate, manage and mitigate customer pain points and negative experiences. Provide Customer Marketing support for field sales and Customer Care communication. Support the development, execution, and reporting of clinic and practice owner loyalty/VIP programs. Recommend on-going process improvements to drive program performance, competitive differentiation and cost effectiveness. Education Degree: MBA in Information Systems May 2014 December 2016 International Technological University, San Jose, CA, USA Degree: Master s in marketing July 2008 March 2011 University of South Australia, Australia Bachelor s in management (Hospitality) August 2003 August 2007 Garhwal University, India Certifications Scrum Fundamentals Certified January 2018 Scrum Team Member February 2018 Scrum Product Owner February 2018 AWS Cloud Practitioner March 2018 February 2019 Learning Cloud Computing Core Concepts February 2019 February 2019 Microsoft Power BI Desktop February 2019 February 2019 DevOps Foundations February 2019 February 2019 Business Analysis Foundations: Competencies February 2019 February 2019 Keywords: business analyst user interface business intelligence active directory information technology computer associates