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Deepthi - Business analyst

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Location: Louisiana, Missouri, USA

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Deepthi Sadhu Email: [email protected] PROFESSIONAL SUMMARY: Professional Business Analyst & System Analyst with over 9+ years of experience in Information Technology with understanding of different project environment using problem solving skills, interactive communication and SDLC methodologies like: Waterfall & Agile by operating different tools. Proficient in facilitating requirements meetings, JAD sessions, documenting requirements, developing use cases. Possess a track record of thorough and accurate requirements gathering and definitions. Has a strong understanding of project management experience with experience in tracking schedules, budgets and milestones and addressing project issues. strong knowledge of WebSphere, E-Commerce, Retail and Sales Business Channels with experience in B2B, B2C and Ecommerce portals web application developments. Experience in Data Warehouse Concepts, SQL, PL/SQL. System/Integration/Load/Regression/User Acceptance Testing (UAT) and Manual testing (GUI Testing, Functionality Testing) of Web Applications.Expert in tracking defects and interacting with team members in fixing the errors. Experience in communicating/converting client s vague and non-technical requirements into precise/concise representation to the team. TECHNICAL SKILLS: Operating Systems Win 98/XP/Vista/Windows 7, UNIX, LINUX, Mac. RDBMS Oracle 11g/10g/9i/8i/8.x/7.x, MS SQL Server 2005/2000, MS-Access Reporting Tools Business Objects, Hyperion Quality Analysis HP Quality center MS Office Tools: PowerPoint, Project, Project Server, Visio, Excel, Access, Word Misc. Tools SQL Navigator, TOAD, Mavenlink, Smartsheets, JIRA SDLC Waterfall, Agile, Scrum, RUP, RAD, Spiral EDUCATION: Bachelors of Technology in Computer Science Engineering, Jawaharlal Nehru Technological University, 2012 PROFESSIONAL EXPERIENCE: American Eagle Outfitters, Pittsburgh, PA Jan 2021 to till date Sr. Business Analyst The purpose of this project is to design a new e-commerce website for using IBM websphere commerce platform. This project involves in designing all the existing functionalities available on their legacy system to IBM websphere commerce. Worked on SAP Ecommerce test initiative; Unit testing, System and Integration testing, Performance testing and UAT testing. Successfully rolled out the SAP eCommerce pilot program to a selected customer group where the customers have the capability to purchase their products online. Responsibilities: Acted as the primary analyst on Reserve Online and Pick in-Store initiative that offered advancement in Omni-channel retailing by IBM WebSphere as the inventory controller of merchandise sold at e-commerce. Designed and Created SharePoint site to manage documentation and test bug results. Performed and facilitated User Acceptance Testing (UAT) to ensure developed system was in compliance with business standards. Brought on to establish and ensure implementation of UI/UX best-practices and standards during next-generation development of flag-ship safety management SAAS B2B product. Successfully conceptualized, designed, user tested, and launched initial iOS and Android compatible mobile app. Collaborate with product management & customers to deliver the best UX The visual interactions that the UI/UX design team provides UI/UX Leads work with the Lead Designer, Art Director, and the Product Managers to design and implement UI features Owned ecommerce order failure to ensure real-time resolution & processing the order manually or through Application. Gathered analyzed and documented both business and technical requirements from formal and informal sessions and validated the needs of the business stakeholders. Conducted JAD sessions with management, SME, vendors, users and other stakeholders and gathered user and business requirements for the B2C and B2B web based application. Work with the business team and enrollment specialists to build confidence about the IBM WebSphere Integrator's capabilities. Responsible for Analyzing and developing data driven internet, intranet and extranet (B2B) web sites. Provide data, analysis and tools to assist in the improvement of supply chain, business processes and Business Transformation Ad-hoc research of software solutions, creative usage of digital technology, supply chain and product development, innovative products, etc Attend and input into the weekly Supply Chain Team meeting & Production Review meeting. Challenging on spend, performance and material wastage order management systems into existing IT legacy landscape (e.g. Sterling, Manhattan, Order Motion) a plus working with complicated Order Management Systems and partners Extensive experience in modeling the AS IS and TO BE ecommerce solutions Conducted user interviews with various stakeholders and documented business and functional requirements. Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and considering deadlines. Ensured that system functionality and performance meets current and future business requirements by applying advanced theories, principles and concepts. Responsible for project visualization to the sponsors and top management. Configured security, process flows, and notifications for Business Processes within Workday and Oracle system. Configured major group structures such as job codes and supervisory organizations. Worked with the client to help convert legacy data into Workday Test Conversions from the existing Oracle system. Hands on Experience in configuration of different types of Simple, Advanced Custom Reports and Matrix Reports. Responsible for design, development and testing of new web applications and maintain existing applications utilizing technologies such as HTML, CSS, JSP, JavaScript/Jquery, Springboot, REST, iBatis and Oracle DB, etc. Environment: MS Office Suite Word, Excel, Project, Visio, Share Point, HP Quality Center, WebSphere, B2B/B2C, Toad, ETL, Agile Scrum Methodology. Pet Supermarket, Sunrise, FL Sep 2018 to Dec 2020 Business Analyst The goal of the project was to integrate and enhance the existing Web Based E-commerce platform for purchasing apparel and sporting goods using Microsoft Commerce server to provide WebSphere E-commerce Product Catalog, Targeting, and Profiling. The enhanced application provides utilities for selecting products, shopping cart, checkout, payment modes, and membership login for the discounts. Oversaw the project with solution architect, developers and product team to design an e-Commerce digital hosted purchasing solution to improve online buying experience, stock levels and integrate into client s SAP Inventory System. Responsibilities: Used Agile methodology to understand the existing system and the current business process and methods to identify deficiencies and areas for improvement and enhancements. Tracks/manages Product backlog, burn down metrics, velocity and task breakdown. Gathered requirements/Worked with WebSphere Commerce server (WCS) to set up, operate, and integrate e-business applications across multiple computing platforms. Developed the User Interface (UI) prototypes to capture and validate requirements and spike solutions to the current problem. Hands-on interaction/visual designer of a UI UX team through the product development Work closely with product management in UX ideation and innovation Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment Responsible for administration tasks including building, installing, configuring, deploying, and maintaining middleware and applications on WebSphere Commerce platforms. Documented the Process Flows for B2C and B2B in the High Level Requirements Document. Created wireframes, mockups, and storyboards to better understand the ecommerce web experience and process flow. Documented business processes and inspected procedures to see if they would meet changing business needs Analyzed User stories and business acceptance criteria for the applications. Support Digital Marketing data enrichment to evaluate ecommerce shopping sites design and UX. Used Autosys scheduling tool to run UNIX/Shell scripts. Develop unit tests using jUnits. Developed mappings using various transformation logic like Source Qualifier, Filter, Expression, Sorter, Aggregator, Joiner, Union, Connected/Unconnected lookups and loaded data into different target types from different sources like Flat files (Delimited files and Fixed width files) and CSV files. Used MS Visio to carry out the business modeling and data modeling efforts to develop the business architecture for rapid and controlled application development. Supported PO in writing UI wireframes with Balsamiq. Prepared Test reports and created User Manuals for the end users. Participated in design review meetings and translated the requirements to the developers and guided the team. Peer-reviewed Test cases with other team members and executed and validated Test cases against the application. Demonstrated completed Use story to Product Owner using screen sharing Developed system administration documentation; prepare user-level system guidelines/documentation; train users on new processes/functionality. Hold screen reviews with SME s for usability; hold reviews with development for technical approval and make modifications as required by business and development. Design, develop, and generate reports and statistical summaries related to employee skills, compensation data and other employee related information; assist in development of standard reports for ongoing customer and vendor needs. Change Healthcare, Nashville, TN Jun 2016 Aug 2018 Business Analyst My recent project involved gathering Business Requirements for the Claims Business Area and updating EDI Transactions with the HIPAA 4010 to HIPAA 5010 Changes and for that participated in full life cycle implementations (SDLC) from project initiation to final deployment. Responsibilities: Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders. Project for Department of Human Services, for their social welfare service information provided to children. The department provides social services and program for children welfare. Developed and prepared EDI documentation for 834 (Benefit & Enrollment Maintenance) for client processing the 834 transaction. Worked with providers & Medicaid entities to validate EDI transaction sets. Performed testing for Medicare and Medicaid claims for Medicaid Management Information System (MMIS) Responsible for facilitating systems and business processes, function and organization design, working collaboratively with the enterprise architecture team, business strategists, process owners and subject matter experts. Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to understand the requirements. Worked closely on 834 transaction code for Benefit Enrollment and was involved in Validation of HIPAA for 837, 270/271, 276/277,835, 834 EDI transactions. Experience on Medicaid Management Information System provided a complete solution for the states to receive and process Medicaid related claims. Created Use Cases using UML and managed the entire functional requirements life cycle using Rup and Requisite Pro. Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and converting historical clinical and data. Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using Visible Analyst. Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle. Created UAT Test Plan and performed User Acceptance Testing, managed and coordinated in End User Testing. Completed Functional, system, Integration, Regression, Performance and smoke testing of the application. Monitored status using Test Director to close the bugs/cases as and when fixed. Performed Integration Testing, Functionality testing, System Testing, Regression Testing. Served as conduit for managing system requirements between the business and the software development team. Queried database using SQL Beacon Health Options, Boston, MA Jun 2013- May 2016 Business Analyst As a Business Analyst, I was involved with drafting the migration plan for the Claims Processing data which needed to be migrated from the Mainframe to the SQL Server environment along with CORE compliance for the new MMIS (Medicaid Management Information System) system. Responsibilities: Responsible for supporting the design and implementation of SACWIS system providing database to oversee children within child welfare system. Gathered requirements from stakeholders for provider management and member management. Identified and validated business rules and data elements. Developed the stakeholder list and created stakeholder assessment matrix to prioritize them. Worked closely with users and supported various products and applications. Worked on various desktop and web based applications and trained users for the same. Working on Property and causality insurance, maintaining database, handling client and stakeholders on same Modeled the as-is process flow and the to-be process flow and analyzed the gap and developed the action steps to fill the gaps. Conducted Risk analysis and developed mitigation plans. Conducted Impact analysis when there is any change in the requirements and updated the Business Requirements Document (BRD) and Systems Requirements Specification (SRS). Facilitated meetings with the technical team and client team to analyze the current process and gather requirements for the proposed process. Propose strategies to implement CORE in the new MMIS system and worked on planning and documentation Developed UAT test cases associated with the functional requirements. Actively used Rational tools such as Rational Requisite Pro, Rational ClearQuest and Rational Quality Manager for a variety of Requirements Management and Testing purposes. Analyze different data cross-walks, complicated logic & look ups required by different fields for the source to target transformations. Analyze EDI X12 data elements captured by the existing system to validate it against the data elements required for new system. Participated in developing test plan, test scripts, and test scenarios and designed user documentation. Worked with legacy team in developing BRD for multiple system change requests and participated in system testing. Used Microsoft SharePoint as the version tracking tool for managing the requirements documentation. Create monthly/weekly status reports to update the project schedules & deliverable plan. Examined the system design deliverables & validated it against the Request for Proposal (RFP). Maintained proper communication with the developers ensuring that the modifications and requirements were addressed and also monitored these revisions. Involved in compatibility testing with other software programs, hardware, Operating systems and network environments. Keywords: user interface user experience database active directory information technology hewlett packard purchase order trade national microsoft procedural language Florida Massachusetts Pennsylvania Tennessee