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kavitha - Project Scrum Master/Program Manager

[email protected]

Location: Bentonville, Arkansas, USA

Relocation: No

Visa: H1B

Professional Summary: Over 13+ years of IT Experience in area of Program Management, Application Development Management. Successfully delivered large scale IT projects through coaching, team building, effective collaboration, facilitation, servant leadership and process management. 7+ years of experience in leading and managing team as a QA Project Lead. Led the development and implementation of numerous high visibility projects utilizing both Agile and traditional methodologies. Recognized by stakeholders for team leadership capabilities, effective project management skills, collaboration processes and the ability to develop and maintain exceptional stakeholder relationship. Ability to explain the business impacts to technical issues and concerns to non-technical staff and executive management. Expert in Agile and Waterfall project management methodologies able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets. Extensive knowledge and experience in adopting Agile based Scrum traditional Waterfall SDLC project methodologies acquired through taking up the roles of a Scrum Master, Program Manager Deliver Manager. Excellent communication and organizational skills with ability to interact in professional environment and experienced in coordinating, negotiating and motivating teams in support of time line and project deliverables. SDLC and project management methodologies and process methodology (CMMI) Effective project tracking of tasks and costs of deliverables and EVM analysis and reporting. Excellent understanding of SDLC, programming languages, testing frameworks, Concourse/Jenkins CI/CD, AWS, GCP, SQL. Ability to lead cross-functional teams that can work to solve problems. Quality Assurance/Testing efforts, Test Plan, Test Cases, and Iterations, Requirements Traceability Matrix, Test Readiness Review. Skills and Tools: Program/Project Management Agile Methodologies Strategic Planning Dependency Mapping Roadmap Development Cross-Functional Collaboration Risk Mitigation Business Evaluation Team Leadership Communication Program Increment (PI) Planning SAFe Principles and Practices Performance Metrics Visualization Release Management Coordination Jira and Agile Tool Proficiency Certification: Certified Safe 5 Advanced Scrum Master (SASM) [30240293-1481] Certified Safe 5 Practitioner [82485982-5910] ISTQB [ITB-CTFL-0040238] Oracle certified specialist [OATS] Certified Perfecto Mobile Automation Professional Experience Client: CNA Financial July 2021 Till Date Designation: Project Scrum Master/Program Manager Responsibilities: Ensured that the team prioritizes and completes work in alignment with stakeholder needs and program timelines. Led project teams from scope analysis to production deployment working closely with Business/Technology and multiple vendors and support groups. Led cross-functional teams through Program Increment (PI) Planning, ensuring alignment with strategic objectives and fostering a culture of collaboration. Facilitated sprint planning, sprint review and retrospective meetings and product demo meetings to stakeholders/leadership and work with Technology managers to plan and manager capacity. Helped the team in completion of sprit activities for design, development and testing and deployment efforts. Promoted the consistent use of enabling tools such as Jira, Confluence, Lucid, Mural, and Microsoft Teams. Conducted daily Scrum meetings and help create an environment that empowers and energizes team members, with a focus on accountability, adaptability and collaboration. Tracked and reported Scrum team velocity and manage Sprint capacity. Worked with Product Owner and help them groom the product backlog, plan sprints and deliver valuable features every sprint. Utilized SAFe tools and practices to track and visualize progress, fostering transparency and accountability. Collaborated with App Dev, Data engineers, QA and business teams to improve the performance and scalability of our applications and workflows. Tracking, escalating and remove impediments and mitigating risks identified. Ensured the Scrum teams are practicing the core agile principle of collaboration, prioritization, team accountability and visibility. Felicitated Scrum of Scrum meetings and coordinate dependencies between teams and other Scrum Masters. Maintained Release Burn Down/Up Charts, Sprint Down/Up Charts and Defect Logs. Coached the team to transform from Traditional Waterfall to Agile Scrum Methodology and improve team velocity and efficiency. Worked and coordinated with support groups and teams for release deployment thus minimizing risk during releases. Provided reporting to senior C level executives weekly. Key Achievement: Successfully led the delivery. Implemented agile practices that improved team collaboration and reduced project delivery times by 20%. Developed and executed a risk mitigation strategy that safeguarded critical projects, resulting in project success rate. Streamlined program evaluation processes, leading to enhanced decision-making and more effective resource allocation Client: Arvest Bank Sep 2020 Jun 2021 Designation: Project Lead/QA Manager Responsibilities: Led a team of 30 QA engineers, testers, and analysts in all aspects of software and product quality assurance. Developed and executed comprehensive quality assurance strategies, including test planning, execution, and reporting, to meet product release deadlines. Implemented and maintained effective QA processes and procedures, ensuring adherence to industry standards and best practices. Collaborated with cross-functional teams, including development, product management, and customer support, to define product requirements and quality standards. Managed the creation and execution of test cases, test scripts, and test scenarios to verify product functionality, performance, and security. Conducted regular quality audits, root cause analyses, and risk assessments to identify and mitigate potential issues. Oversaw the automation of testing processes, resulting in a [30%] reduction in testing time and improved test coverage. Scripting using Python BDD framework, Concourse CI/CD, GCP and ETL technologies [in-house tool]. Monitored and reported on key quality metrics, such as defect density, test coverage, and release readiness, to stakeholders. Identified and resolved impediments to team progress, promoting continuous improvement and innovation. Collaborated with ARTs and stakeholders to ensure successful PI execution and alignment with business priorities. Utilized SAFe tools and practices to track and visualize progress, fostering transparency and accountability. Mentored and trained QA team members, fostering their professional growth and development. Client: Hitachi Consulting India Pvt Ltd Designation: QA Lead Jan 2015 Dec 2017 Designation: Senior Consultant Feb 2011 Dec 2014 Responsibilities: Collaborated with cross-functional teams to define quality standards and product requirements for retail software applications. Developed and executed detailed test plans, test cases, and test scripts to ensure the functionality, usability, and performance of retail systems. Conducted rigorous regression testing, usability testing, and performance testing to identify defects and improve user experience. Worked closely with developers to prioritize and track defects, facilitating their timely resolution. Contributed to the implementation of test automation frameworks, resulting in reduced testing time and increased test coverage. Assisted in the rollout of new retail software releases, ensuring smooth transitions and minimal disruptions to operations. Conducted user acceptance testing (UAT) with store associates and other stakeholders to gather feedback and validate system enhancements. Maintained detailed test documentation and reported defects, test results, and progress to project stakeholders. Supported the development team in achieving on-time and quality product deliveries. Collaborated in continuous process improvement efforts to enhance testing methodologies and overall product quality. Client: CIG Solution India Pvt Ltd Jan 2007 Dec 2010 Designation: Software Engineer Responsibilities: Executed test cases and conducted exploratory testing to identify software defects in retail applications. Assisted in creating and maintaining a library of reusable test cases and test data sets. Supported the test automation efforts by writing and maintaining automated test scripts using [mention specific automation tools or frameworks]. Collaborated with business analysts to validate retail software requirements and ensure alignment with user needs. Performed end-to-end testing of retail systems to validate the integrity of data flows and transaction processes. Conducted performance testing to evaluate system responsiveness and scalability during peak retail seasons. Communicated effectively with team members and stakeholders to prioritize and resolve defects. Assisted in the documentation and training of retail store personnel on software changes and updates. Education: BTech in CSE - 2006 Keywords: cprogramm continuous integration continuous deployment quality analyst information technology