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Shaik - Scrum Master

[email protected]

Location: Coleraine, Minnesota, USA

Relocation: No

Visa: USC

Professional Summary: Overall 10+ years of Experience in Scrum Master with proven track record in defining winning product constructs and delivering product vision and strategy. Managed large, complex features or products with multiple partners. Collaborated with multiple partners, technology teams and other product teams to build & iterate on products that directly impact customer prospects. Highly proficient in Agile Methodology - Leading Cross functional and multivendor scrum teams, expertise in client interfacing, creating wireframes/prototypes, conducting Sprint ceremonies including Sprint Planning, Backlog refinement, Requirement Prioritization, Onsite Offshore coordination, Defect triage, User acceptance testing and incremental product demos to business stakeholders and executive leadership. High expertise in software tools including Rally, JIRA, Confluence, Share Point, MS tools, MS Visio, Lucid chart. Comprehensive Knowledge in different software development methodologies like Kanban, XP (Extreme Programming) and SAFe (Scaled Agile Framework). Accomplished servant-leader capable of delivering large-scale software development projects by effectively collaborating, facilitating, leading, and mentoring Scrum teams. Able to work in a team environment and actively participate in projects within work groups and across organizations. Experience in conducting Scrum events like Sprint Planning, Daily stand-ups, Sprint Review, Retrospectives and Backlog Grooming. Proficient in creating and sizing user stories using Planning poker and T-shirt sizing techniques for estimating story sizes and Moscow technique for prioritizing them. Expertise in using JIRA and Rally tools for Requirements Documentation, User story tracking and providing scrum artifacts to the product owner. Coached the team and stakeholders in Scrum and Agile principles and ensured the Scrum value is maintained in the organization. Worked on decomposing EPICS into user stories based on INVEST format. Helped the team in Sprint Review to review the potentially shippable product increment (PSPI) to the business users, higher management and all the other stakeholders. Removed team impediments daily to allow the team to deliver the sprint goals and deliverables. Assisted the team maintain their burn down chart, setting up retrospectives, sprint reviews or sprint planning sessions and shielding the team from interruptions during the sprint. Experience working as a Scrum Master for 2 Agile Scrum Teams using the Enterprise Scaled Agile Framework (SAFe) model. Expertise in using the Atlassian Products- Especially JIRA and Confluence, MS Project Experience in managing teams and collaborating with Project stakeholders to monitor progress, report regular project status reports and dashboards to boards and developing mitigation responses and strategies to ensure the resolution of project risks. Technical Skills: SDLC Methodologies Waterfall, Agile, Scrum, SAFe, Kanban, Waterfall- Scrum hybrid, XP. Microsoft Tools MS project, MS excel, MS SharePoint, MS Access, MS Visio, and MS Word Database Oracle, SQL Server, MySQL Operating Systems Windows XP, Vista, 7,8,10, Mac OS, Linux, UNIX. Requirements Documentation Tools JIRA, Rally, TFS, Version One, Confluence, Mero. Education & Certifications: Master of Business Administration, India. Certified SAFe Product Owner Product Manager (POPM)(6.0). Certified Scrum Master (CSM). Professional Experience: Provident Bank Jersey City, NJ May 2021 Till date Scrum Master Project description: The scope of the project to design the banking application where the customers can access Account details like the Checking and Saving Account details, can view, update personal information, and can make the payments directly from the Savings accounts. Responsibilities: Coordinate and facilitate daily Scrum meetings, sprint planning, release planning, and sprint retrospectives for 1-2 cross-functional Scrum teams. Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospective. Mentor team members on Agile software development principles and practices. Worked with scrum team, product owners and leadership to complete the sprint activities. Liaise with project stakeholders on an ongoing basis. Eliminate impediments and facilitate a team s optimum performance. Communicate team s status/progress via release/sprint Burndown charts, Story Acceptance rate and defects to make sure stakeholders are aware of what is going on. Schedule backlog grooming meetings to refine product backlog items. Organize sprint retrospective meetings to gather the team's reflection on the process. Identify actions and next steps to improve the future sprints. Kept the team focused on the sprint priorities, business values and protecting the team from over committing. Frequent follow ups and reminders to the team on updating rally tasks daily for more accurate reporting. Worked with product owners during sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint. Helped the Product Owners develop a vision and ensure that the vision is constantly communicated to team members to develop a common purpose. Led daily Stand-Ups, Sprint Planning, and Retrospectives with various scrum teams both onshore and offshore in support of our initiatives. Environment: Agile, Scrum, Kanban, Sprint, SQL, Zoom, MS Teams, Confluence and Jira. First State Bank Oak Park Heights, MN June 2019 Apr 2021 Scrum Master/Product Owner Project description: The scope was to develop a Web based Application which is used for opening new accounts request processing, viewing the already existing requests and generating reports about the requests created. Responsibilities: Owned the Product Backlog and Release plan for the User Experience, design and integration elements of the mobile app. Created Product Roadmap by working with the Lead Product Owner and other relevant stakeholders; Managed Scope creep to launch the application according to schedule by creating a detailed project plan. Planned product release based on fixed time method and predicted possible risks and must need elements and features to be built to achieve the goals. Educated and reinforced both offshore and onshore teams in Agile and Scrum methodology. Facilitated cross-team coordination and collaboration. Facilitated and time-boxed Scrum ceremonies such as Sprint planning, daily scrum, Sprint review, Sprint retrospective and backlog refinement meeting. Actively involved in the team conflicts and resolved them. Coached multiple teams on SAFe program activities, events, various roles, and responsibilities. Helped the team understand SMART tasks and helped them in task breakdown for user-stories in sprints. Conducted Physical and Virtual Retrospective meetings using techniques like silent writing, happiness histogram etc. every sprint to improve the upcoming sprints and teams productivity. Collaborated with other Scrum master s to improve methodologies and efficiency. Tracked stories using JIRA software and maintained the entire project related documents and decisions in Confluence. Planned sprints by ensuring user stories are ready for development with defined acceptance criteria. Led the Backlog grooming sessions in collaboration with dev teams for story splicing and break down EPIC into executable user stories, reducing complexity, and size. Participated in Daily Stand-Ups to understand the progress/ impediments for assessing the possible risk. Created a risk register to log issues related stakeholder, and technical debt implemented solutions such as time boxed code spikes, pair programming, and stakeholder matrix for smother launch. Worked with the Scrum Development team to come up with Acceptance Criteria for the Product Backlog Items. Constantly kept stakeholders involved with timely and relevant updates through the entire lifecycle. Partnered with design and development teams to articulate product needs, refine as needed, and drive efficient and effective progress. Environnent : Agile/Scrum, JIRA, Rally, Trello, Confluence, Kanban & MS Teams. Bank of America Minneapolis, MN Mar 2017 May 2019 Scrum Master / Product Owner Project description: The project was to Integrate BOA Application which enables the ability to upload/manage official records & documents into the Enterprise management Platform for the purpose of applying for loan or credit card features. Responsibilities: Lead the definition of product requirements and converting them to Product Roadmap, using input from various sources including Stakeholder meetings market trends, technology innovations, and industry standards. Defined business process flows to determine pain areas and engagement requirements through workshops with SMEs and business management. Requirement Gathering and Analysis with business users, documenting Business and Functional specification documents and facilitating collaboration with stakeholders (Dev, QA) to streamline process understanding. Conducting Sprint Planning, Sprint Retrospective, and Daily Scrum to track the deliverables for both onsite /offshore on a daily basis. Creating detailed User Stories and acceptance criteria. Responsible to perform the progression of User Stories in JIRA in alignment with the project execution phases. Collaborative approach with multi-vendor teams encompassing developers, architects, SMEs to finalize and prioritize backlog items and analyse tradeoffs between usability and performance needs. Demo to business stakeholders on incremental software development. Working with Solution architects to define the technical scope of the product deliverables. Worked extensively in executing SQL queries, closely working with the development team to define schemas and tables. Responsible for risk and issue management, stakeholder management and project communication. Resource allocation and onboarding to the projects. Partnering with Marketing, Product, Distribution, Technology, and Legal/Risk/Compliance. Environment: JIRA, Rally, Confluence, HP Quality Centre, Axure/Lucid Chart (UI mock-ups), SQL/PLSQL, Cloud Migration, MS tools. Bremer Bank Saint Paul, MN Apr 2015 Feb 2017 Product Owner Project description: The client objective was upgradation and maintenance of its online Banking Application System to enhance the features of Personal banking. Also supported the projects working on improvement of the features of ATM machines. Responsibilities: Worked on defining product roadmap, from ideation to execution of the new Drop Ship portal. Facilitated JAD and Requirement Gathering sessions with business stakeholders and engineering team. Partnering with sponsors, stakeholders, and IT to facilitate, define and document relevant business process, gaining an understanding of the customer needs and identifying the pain points in the existing process. Conducted the end of Sprint demo / playback to users to solicit feedback. Prioritized product enhancements, triaged bugs and update / own the product backlog. Working with technical architects to enhance the performance of Drop Ship vendor portal. Created training modules and transitioned to Vendors during onboarding process. Managed critical initiatives in Agile framework, with Sprint Planning and Backlog product refinement. Provided support to Drop ship vendors working in the portal including invoicing, creating labels and processing of Purchase Orders Utilized JIRA to create user stories and keep track and resolve outstanding issues. Utilized Confluence for maintaining business requirements and project documentation. Trained end users on system functionality and business processes. Creating metrics and providing daily report to the Confidential higher management on a weekly basis. Detailed project estimations were also developed for future enhancements for client approval by collaborating with Product, Engineering and other relevant stakeholders. Worked with Vendors for identifying opportunities and integration strategies. Created users stories, based on requirements sessions with Product Managers and Business Units. Ensure that the Product Backlog is constantly prioritized to secure delivery of maximum business value. Environment: JIRA, Axure/Lucid Chart (UI mock-ups), SQL/PLSQL, Mainframe/Legacy, Middleware, MS tools. Wipro Infotech (A division of Wipro Limited), India Nov 2005 July 2013 Sr. Executive Project Coordinator Responsibilities: Coordinate with the team in project execution. Facilitate and remove impediments which affects the project implementation. Conduct Daily stand-up Team meeting, review and retrospective meetings. Track and remove internal and external impediments for the team. Assisting in improving transparency and radiating information (liaison between the product managers & the field account mangers - the Channel business & distribution). Provided execution assistance to the Project Managers (PM) including status reports, burndown chart, project support, scheduling meetings, and supporting in completion of artifacts. Work with other functional groups and business units to improve PMO processes. Assisted and interacted with multiple functional managers for procurement, delivery, finance. Event management -Responsible for circulating the broachers, collaterals & gift to the field 26 locations across the country. Tracking of sales delivery & delivery thru distribution business. Business analysis partner wise, product wise on month Basis. Tacking of schemes, provisions & pay-out. Responsible for Channel partner database, appointments, helpdesk. Co-ordinate with marketing promotional team for business promotions. Responsible for all field & Partner communication sent on a weekly basis Co-ordinating with Resellers, Order processing team and the procurement. Wipro Infotech Chennai Mar 2004 - Nov 2005 Executive Project Coordinator. Responsibilities: Facilitated the team in entire work flow like tender submission, order processing, operations, following up on inventory status and billing status. Support and assistance the project manager in scheduling, documentation, reports and communication. Extend presales support to the team in product offers, price clearance, product specification, stock status, delivery lead time of the products like PC, Servers, laptops, printers etc., post-sales support like order status, quality issues, installation, wrong shipment. Monitor and facilitate the team on their daily activities. Prepare and maintain all the metrics for the project. Handling client communication and ensure good relationship with the clients. Collaborate with the Marketing Account Managers, Channel partners, Operations team, factory and the customers for product delivery. Responsible for daily billing, pending, order status report, and weekly MIS report to the supervisor (Daily ME call report, RM report, Weekly Highlights etc.) Organizing. Keywords: quality analyst user interface information technology hewlett packard microsoft Colorado Minnesota New Jersey