Home

Vikram - QA Automation Lead

[email protected]

Location: Austin, Texas, USA

Relocation: Texas

Visa: GC

VIKRAM DHAR [email protected] 732-782-5330 Address: 14009 Iapetus Drive, Haslet, Fort Worth Texas -76052 Professional Experience: Over 19+ years of experience on Global Team Management (USA, UK, Singapore, India) with core skill set in BDD Automation QA (Selenium, Karate API, UFT), Manual QA, Mainframe Automation Testing, Guidewire Policy Centre Testing, Team Management, Test Reporting & Metrics, Project Management, Stakeholder Management, Release Management and DevOps. Worked across various industry domains - Broadband & Telecommunications, Banking, P&C Insurance, Healthcare, Manufacturing. Automation Team Management experience on Selenium, Java, Maven, Jbehave, Soap UI /Ready API, Gradle, Cucumber, Gherkin, Jenkins Gitlab, CI/CD pipeline, HP UFT 12.02 (BPT Framework), Jira, ALM, Quality Center, Confluence, Test IM. Automation framework experience Karate API, BDD, BPT, Hybrid, CAF . Professional Certifications 1. AWS Cloud Practitioner 2. ITIL V3 Certified professional 3. HP QTP Certified 4. HP QC Certified 5. Healthcare overview certification, Velociq, Review and testing 6. Wipro Testing process certification. Technical Expertise Operating Systems MS Windows, Mainframes. Testing Tools Selenium, UFT12.50, ALM, Quality Center, Karate API Databases Oracle, SQL Server 7.0 Languages C, C++, Java Education Master of Computer Applications (M.C.A) Osmania University in the year 2002. Bachelor of Computer Science (Math, Statistics, Computers.) Osmania University in the year 1999. Project Experience Details Client NYCERS IT Role QA Team Size QA Lead Automation 6 Domain Financial Services Public retirement system Environment Java,J2EE, Guidewire Policy Centre 10.0 Testing Tool Gitlab Jenkins Jbehave ,Maven, Selenium- Cucumber- Serenity, CI/CD pipeline setup, ALM, Test IM, Apache JMeter Duration Location February 2022- Present date Remote USA Description: NYCERS is the largest municipal public retirement system in the US to administer the statutory pension benefits of its active and retired clients and beneficiaries, NYCERS is embarking on a large scale modernization to optimize its ability to administer retirement benefits for New York City employees and provide new and innovative services https://www.nycers.org/ and mobile testing Responsibilities Prepared Automation Frameworks, reviewed the automation scripts written by the Team GITHUB as Repository to ensure the team automation scripts are updated on regular basis without conflicts Jenkins as cloud solution for CI/CD pipeline Created Automated Test Suite using Test Automation framework across all modules for the purpose of Continuous Integration and ROI. Team Setup, Team mentoring, Effective Communication, Governance and Reporting. Established End-to-End Quality Gates review model by setting up Entry and Exit criteria for deliverables across automation program. Build a core regression test suite and group it by use case/epic Review the functionality being added or defect fixes to maintenance the automation test scripts Client Early Warning Services llc Role QA Team Size QA Lead Automation 10 Domain Financial Services - Auto Insurance Environment Java,J2EE, Guidewire Policy Centre 10.0 Testing Tool Gitlab Jenkins Jbehave ,Maven, Selenium- Cucumber- Serenity, CI/CD pipeline setup, ALM Location Remote USA Description: Early Warning Services, LLC, the network owner and operator of Zelle , today responded to misleading reports of fraud and scams on the Zelle Network . Tens of millions of consumers safely use Zelle every day with more than 99.9% of payments sent Responsibilities Prepared Automation Frameworks, reviewed the automation scripts written by the Team GITHUB as Repository to ensure the team automation scripts are updated on regular basis without conflicts Jenkins as cloud solution for CI/CD pipeline Created Automated Test Suite using Test Automation framework across all modules for the purpose of Continuous Integration and ROI. Team Setup, Team mentoring, Effective Communication, Governance and Reporting. Established End-to-End Quality Gates review model by setting up Entry and Exit criteria for deliverables across automation program. #3. Costco Choice Client American Family insurance Madison Wisconsin USA Role QA Team Size QA Lead Automation 10 Domain Financial Services - Auto Insurance Environment Java,J2EE, Guidewire Policy Centre 10.0 Testing Tool Karate API Gitlab Jenkins Jbehave ,Maven, Selenium- Cucumber- Serenity, CI/CD pipeline setup, ALM Duration Location October 2019 Madison Wisconsin USA Description: Cap Gemini has been commissioned by AMFAM (American Family Insurance) in P&C Verification and Validation of Choice-Connect Auto policy center testing. Choice Application deals with Choice Comparative rater platform that offers Costco members a Choice of Coverage for Insurance Auto policy. Automation Test on API s (getBindable Quote, Initiate API, Recalc , Bind submission) Responsibilities Prepared Automation Frameworks, reviewed the automation scripts written by the Team GITHUB as Repository to ensure the team automation scripts are updated on regular basis without conflicts Jenkins as cloud solution for CI/CD pipeline Created Automated Test Suite using Test Automation framework across all CHOICE modules for the purpose of Continuous Integration and ROI. Stake-holder management & Reporting. Team Setup, Team mentoring, Effective Communication, Governance and Reporting. Established End-to-End Quality Gates review model by setting up Entry and Exit criteria for deliverables across CHOICE automation program. #4. UCM Automation (HSBC) Client HSBC Hyderabad INDIA Role QA QA Lead- Automation Team Size Domain 9 Financial Services - Banking Environment Java,J2EE, Oracle Testing Tool Jbehave , Maven, Jenkins, BDD, GitHub, Selenium- Cucumber - Serenity, ALM Duration Location August 2015 October 2019 Hyderabad INDIA Description: Capgemini has been commissioned HSBC in Verification and Validation of UCM modules. UCM Application deals with the Fraud and suspicion banking transactions triggered as an alert into the UCM application which is integrated with multiple alert systems to identify and track the alert record along with necessary escalation matrix. Responsibilities: Created Automation Test Strategy, Automation Plan with the team, Automation Testing - complete ownership of delivery of Automation Test Strategy, Test Plan and Test Design. Created Automated Test Suite using Test Automation framework across all UCM modules for the purpose of Continuous Integration and ROI. Stake-holder management & Reporting. Team Setup, Team mentoring Ensured Effective Communication, Governance, Reporting #5. American International Group (AIG) Client American International Group (AIG)- Hyderabad INDIA Role QA Team Size Lead Consultant- Automation 6 Domain Financial Services - Insurance Environment SAP-FICO Testing Tool UFT 11.53, Quality Center Duration Location November 2014 August 2015 Hyderabad INDIA Description: Capgemini has been commissioned by American International Group (AIG) in Verification and Validation of SAP-FICO hosted modules. SAP-FICO: Migration of Test & Post Production data from Legacy Systems to SAP FICO modules Transactions codes to verify data are mainly SM37, YOOGL_FIEX and Compare Files. Responsibilities: Managed Automation Testing - complete ownership of delivery of Automation Test Strategy, Test Plan and Test Design. Created Automated Migration Test Suite using Test Automation (QTP 9.5, HP UFT 12.02, HP ALM 11.52) with CAF (Capgemini in-built) framework across all SAP based applications for the purpose of reusability and ROI. Stake-holder management & Reporting, Effective Communication, Test Governance and Test Reporting and Metrics. Established End-to-End Quality Gates review model by setting up Entry and Exit criteria for deliverables across the Migration Program. #6. DLG Implementation Program for Data Centre Migration Client Direct Line Group (DLG) London United Kingdom Role QA Team Size Lead Consultant- Automation 4 Domain Financial Services - Banking Environment Java, J2EE, Oracle, Mainframes Testing Tool UFT 11.53, Quality Center Duration Location August 2013 October 2014 London United Kingdom Description: Capgemini has been commissioned by Direct Line Group (DLG) in migration of its Data Centre hosted applications from the current RBS Group hosting environment to Capgemini hosting at Merlin and Toltec data centers. Migration of Customer facing websites (Pulse, ecom - Direct) and 3rd party web aggregator s migration to Capgemini Data center. Major brands direct line, Churchill /Partners Quote and Buy is handled by web servers (ecom-direct). Mainframe Migration: Migration of Test & Production environment from RBS data center to Capgemini Data center in Merlin and Toltec- UIS (Mplex, Tplex, Nplex) Mainframe systems are the backbone of DLG handling Motor/Travel/Home and Pet Quote and Buy along with administration. Responsibilities: Managed Automation Testing - Complete ownership of delivery of Automation Test Plan and Test Design. Created Automated Migration Test Suite using Test Automation (QTP 9.5, HP UFT 11.53, HP ALM 11.52) framework across all web based applications for the purpose of reusability and ROI. Stake-holder management, Test Governance, Test Reporting and Metrics. Established End-to-End Quality Gates review model by setting up Entry and Exit criteria for deliverables across the Migration Program. #7. Financial Lines Mid-Market Platform FL MM - London United Kingdom Client Zurich General Insurance Ltd Role QA Team Size Test Manager 3 Domain Financial Services - Insurance Environment Java, J2EE, Oracle. Testing Tool QTP 11.0, Quality Center Duration Location June 2013 August 2013 London United Kingdom Description : My Zurich Quotes is an application used by the Agents/Broker and Local representatives place Quote, Policy bind through web based portal and Cloud Computing Technology is implemented by Sales force. Hence this revenue generating application needs maintenance and periodic testing to ensure the application is reliable and stable, Tested in different environments UAT. Responsibilities: Managed testing - complete ownership of Testing Delivery from Requirements Analysis to UAT Support for Capgemini overseas program. Efficient planning of demand and forecast to maintain core/flex teams and knowledge within TCoE. Effective Communication, Governance, Reporting and thought leadership is in place. Created Automated Regression Test Suite using QTP BPT framework across all web based applications for the purpose of reusability and ROI. Provided Release, Change and Infrastructure management support from testing perspective to My Zurich Quote . Tested all apps with Simulators of Apple products within My Zurich Quote . #8. ITO PROCESSING- CBSS (Customer billing support system) Client Verizon Data Services, USA Hyderabad INDIA Role QA Team Size Manager 6 Domain Telecommunications, ISP Service provider Environment MAINFRAMES Testing Tool QTP 11.0, Quality Center Duration Location July 2010 April 2013 Hyderabad INDIA Description: CBSS supports commercial and Networks billing generation environment. It has the order initiation screen with IMS4, T2, T3, T5 systems. Responsibilities: Resolve RTS, CIU, SDSF, ISPF, Job runs in Coaster. Abend analysis, CMIS web to generate RTS. Manager Lock release activities. Coordinating with onshore/offshore on testing activities. Providing estimates, planning and managing RTS for ITO processing. Updating status reports on weekly basis. #9. ESP (Enterprise Service Portal) Client Verizon Data Services, USA- Hyderabad INDIA Role QA Team Size Test Lead 8 Domain Telecommunications, ISP Service provider Environment Java, J2EE, Oracle. Testing Tool QTP 9.1, Quality Center Duration Location January 2008 July 2010 Hyderabad INDIA Description: ESP supports commercial and Networks managed and non-managed orders, Customer Premise Equipment (CPE) and provisioning organization, user access into the data warehouse is through a web based portal, Android Mobile and Cloud Computing Technology. The portal allows entry into various views of the warehouse information based on Line-of-Business function (e.g. - Non-managed inventory does not appear with in the D&I Portal views) and provides the following top- level menus: PIR Presales and Post sales project support (Managed and Non-Managed) MSOF- Managed Services Order Form D&I- Network Design and Implementation OPS- Network Operations Responsibilities: Writing & Debugging automated test scripts using QTP 9.1 for BPT framework. Uploading test cases to Quality Center and filling the Defects in Quality Center. Writing & Reviewing functional test cases for Respective Modules. Android Mobile General Application Testing. #10. UBS (MERLIN) Client UBS - London United Kingdom- Singapore Role QA Team Size Automation Lead 4 Domain Banking and Financial Securities Environment Java, J2EE, Oracle. Testing Tool QTP 9.1, Quality Center Duration January 2007 November 2007 Description: Merlin is an integrated Market Risk platform to capture, validate and transform risk valuations across all business lines. Merlin focuses on the Fixed Income business and as such it does not include any Equities reporting. Merlin enables MROs to track and monitor risk, provide risk reporting and comply with regulatory and legal requirements. Risk capturing is based on End-Of-Day reporting (usually the first prior business day). Responsibilities: Writing & Debugging automated test scripts using QTP 9.1. Uploading test cases to Quality Center and filling the Defects in Quality Center. Writing & Reviewing functional test cases for Matchbox Module. #11. HLS (Health Life Science) Client ACS (Affiliated Computer Services) - Hyderabad India Role QA Team Size Test Lead 5 Domain Health Sciences Environment Web sphere, Oracle, Fair Isaac Blaze Adviser, J2ee. Testing Tool Silk Central (SCTM/SCIM) Duration Location September 2006 December 2006 Hyderabad INDIA Description: The objective of the project is to design and convert the Government sponsored current Health care - Medicaid management product, developed in COBOL, into a highly customizable J2EE application. In Enterprise we will adjudicate the claims placed by either member or provider depends on his benefit plan which he belongs. It has four modules Member, Provider, Finance & Program module. o Member module - member eligibility & enrollment o Provider module - provider eligibility & enrollment o Finance module - paying and denying the claims o Program module - maintaining all the records (saving, adding & updating) Responsibilities: Uploading test cases to Silk Central and filling the bugs in issue Manager. Assigning the work to team members and involved in client side meetings. Written Test plan and Traceability Matrix. Writing & Reviewing functional test cases for program module. #12. GME-GSWB (General Motors Europe- Global Sales Work Bench) Client General Motors Hyderabad - INDIA Role QA Team Size Consultant IT QA 4 Domain Manufacturing Environment Java, J2EE, Oracle9i. Testing Tool Manual Testing, Jira Duration Location August 2005 August 2006 Hyderabad INDIA Description: Channel-21, the GME dealer portal, allows dealers to access GME business applications from one central location. Dealer will be able to access the GSWB from Channel-21. The Sales Workbench Vehicle Locator allows validation of vehicle configurations. Configurations can include options, GM approved accessories, and pricing information for each configuration (including net price, country specific taxes and any other local taxes). Other vehicle information such as technical specifications is also provided. Responsibilities: Preparing System test cases, Integration test cases, Security test cases, Validation test cases, & Error Handling test cases. Participated in Test Case Reviews. Involved in System, Integration, Security, Validation, and Error handling testing. Involved in Onsite Communication for all testing related activities. Involved in the reporting of all issues and defects through a Test Director tracking tools. Test Director, Bug Tracker are used for the Bug Tracking, Quick Place is used as a Testing repository. #13. Operation Room Software (OR) Client Surgical Information System Role QA Team Size Test Analyst 50 Domain Health care Environment Centura, Oracle9i. Testing Tool Manual Testing, Jira Duration Location October 2004 July 2005 Hyderabad INDIA Description: OR-Software from scheduling to postoperative care, billing to advanced analytics, SIS automates the entire peri-operative continuum, enabling you to deliver higher touch care, SIS provides wide variety of Solutions: Scheduling, Nursing, Anesthesia, Inventory Control, Reporting etc. Responsibilities: Prepared the test cases and involved in preparing the Test Plan. Testing is done manually as well as using Win Runner 7.0. Conducted Regression testing based on the bugs submitted during the earlier builds. #14. Clinical Management Software (CMS) Client Apollo Health Street, Hyderabad Role QA Team Size Test Analyst 7 Domain Health care Environment VB 6.0 and MS SQL Server 7.0. Testing Tool Win Runner 7.0 Duration Location April 2003 July 2004 Hyderabad INDIA Description: Clinic Management Software. It is a product developed keeping in view of The Clinics. It covers all the areas in Daycare clinics and keeps tracks of the services rendered by the Clinics to the patients from registration to Health checks. CMS a huge specification with combination of 15 fully integrated modules with various Clinical functional areas. Clinic Management Software has the features like booking online appointment with the doctors, can see the investigation reports from anywhere using. It provides the MIS reports to the doctor as well to the management online. Responsibilities Prepared the test cases and involved in preparing the Test Plan. Testing is done manually as well as using Win Runner 7.0. Conducted Regression testing based on the bugs submitted during the earlier builds. Applying the Usability Testing Techniques to Test Application, Involved in Defect Tracking. Keywords: cprogramm cplusplus continuous integration continuous deployment quality analyst user interface materials management information technology hewlett packard microsoft Florida