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Sreedhar reddy - Application/Production support /RPG Lead /AS 400 tech lead
[email protected]
Location: Houston, Texas, USA
Relocation: Yes, ALL OVER USA
Visa: H1B
Sreedhar Reddy
[email protected] Phone: 281-971-7395

~ Development and customization / Application Maintenance and Support ~
An overview
A competent professional experience in development and support (Programming and Analysis) in Banking, Supply Chain BPCS, ERP and Warehouse management applications.
Expertise in all flavors of RPG (RPG III to RPGLE ILE).
Data warehousing tools SAS 9.1 and Business Objects. Worked with Crystal reports too.
Change management tools TurnOver (TO), Implementor, ALDON and in-house developed tools.
Risk and Impact Analysis for Application maintenance.
Expertise in carrying out analysis of existing functionalities/applications to understand present state, finding gaps in processes, devising a road map for enhancing applications.
Testing: Box approaches, System integration testing, Regression testing and Acceptance testing.
Proficiency in end-to-end program planning and implementation from scope management to activity sequencing, effort & cost estimation to quality management.
Experience as both Onsite Coordinator and Offshore Coordinator; spearheading numerous projects and ensuring delivery of projects within the time & cost parameters.
A team player with strong communication, analytical, logical and problem-solving skills. Ability to work under pressure situations and meet deadlines.
Key Skills
IBM I or I-series (AS/400), all flavors of RPG (RPG III to RPGLE ILE), COBOL, CLLE, DB2 and SQL
Maintenance and support for banking systems. Exposure to lending, invoice financing, credit cards applications.
Worked on Casino systems (Bally) ACSC (Advanced Casino Systems Corporation)
Good exposure to BPCS, ERP on AS/400.
Base SAS, SAS/STAT, SAS/SQL, SAS/MACRO and SAS/GRAPH
Writing and maintaining SAS Procedures and Macros and exposure to riskanalysis models and reports.

Academics
MCA (Master of computer Applications) from Nagarjuna University, Guntur, A.P. Secured 1st Division
B.Sc. (Mathematics Physics Statistics) from S.K. University, Anantapur, A.P. Secured 1st Division

Certifications
AWS Certified AWS cloud computing practitioner Sep-2022
ICP IBM Cloud Private Fundamentals Badge acquired in Jan-2020
SAS Certified programmer for Base SAS 9.1 (A00-211) from Prometric, UK.
Security and Privacy by Design Foundations (From IBM)

Badges
Retail Retail Industry Jumpstart (From IBM)
ICP Insurance Industry Jumpstart (From IBM)

Organization details
July 2014 to till date IBM, Bangalore as Application Consultant and Development Lead for multiple projects.
Sep 2012 to Mar 2014 Atlas Systems, Bangalore as Technical Manager for NFS, Kalispell, USA.
Aug 2011 to Sep 2012 Nous Info systems, Bangalore as Lead architect, Developer in the V3-2012project of the Reverse Logistics application.
Jan 2011 to Aug 2011 with Idhasoft, Hyderabad for PkMS support for Ceva Logistics, US as Lead Analyst
Mar 10 to Jun 10 with Yorkshire bank and Clydesdale Bank, (Contract) UK as a Systems Lead
Jun 09 to Mar 10 with Bank of America, (Contract) as a project consultant.
Jan 07 to Apr 09 with Bally Technologies, Bangalore, India as a Senior Lead Analyst
Oct 02-Oct 06 with IBM Global Services Ltd., Bangalore, India as Team Leader
Jun 01-May 02 with Nestl Middle East, Dubai as Systems Analyst
May 00-May 01 with National Bank of Ras Al Khaimah (RAK Bank), as a Project Leader
May'99-May 00 with HSBC of Middle East, Dubai as a Programmer
May'97-May'99 with Birla 3M Ltd., Bangalore as a Coordinator



Conceptualizing project execution plans after discussion with clients, gathering requirement and preparing functional requirement and specifications and system requirement specifications.
Conducting case / system / process study for project planning, scoping, estimation and tracking.
Defining best practices for project support and documentation.
Studying business process descriptions, use cases, scenarios, event lists, competitive products, task and workflow analysis, and/or viewpoints.
Mapping business requirements for process enhancements/ developments/ implementations.
Assisting internal business partners and technical teams to define and refine business strategy and supporting operational processes.
Working out the new system's requirements & specifications and test strategies.
Assisting in functional testing of the new system, ensuring that it meets the user specifications.
Designing, developing, testing, troubleshooting and debugging of the applications.

Title : PRISM ERP application for Kroger Client : Kroger, USA
Duration : Since Mar 2023 to till date.
Platform : IBM Midrange (AS/400), CL, RPGLE, SQL and Aldon as change management tool.
Deliverables : Production support and application customization. All deliverables will be tracked in ServiceNow and JIRA (Agile). Provided innovative solutions for recursive incidents. Coordinating teams across the organization for system solution deployments.

Title : Insure/90 (I/90) Policy Management System Client : Commonwealth Bank of Australia (CBA, Sydney) Duration : Since Apr 2022 to Mar 2023.
Platform : IBM Midrange (AS/400), CL, RPGLE, SQL and Aldon as change management tool.
Synopsis : I/90 is all about insurance policy creation and maintenance of home and motor insurance. This application manages claim processing too. My work is customizing the application as per business requirements including fine tuning as required. Work flow is Agile. I will be supporting the implementation team for objects promotion.
Deliverables : I am into coding of application customization and renovation. Most of the coding is in RPGLE, SQL and CLLE. My role is mainly into gathering requirements by discussing to business users, impact analysis and then solution design. I do coding and unit testing system testing. Coordinating other teams for application interfaces.

Title : Warranty Management System
Client : Hyundai AutoEver (KIA Motors and Hyundai Motors, America)
Duration : Since Marc 2020 to Apr 2022
Platform : IBM Midrange (AS/400), CL, RPG and Turn Over. It has Web based app (WEBDcs) too.
Synopsis : Warranty Management, it is all about validating dealer claims to accept or reject. This is to prevent false and overpriced claims. Data will be used to find quality of products and services.
Most of the work is application support (24X7). Customizing the application as per business requirements including fine tuning as required.
Deliverables : My role is mainly into discussing to client especially business users, understanding functional requirements and then do an impact analysis. I do coding and testing. Preparing estimations for new projects based on project requirements.
Negotiating client for the scope of project and timelines. Coordinate with team for timely deliverables and provide possible assistance.

Title : BPCS, Abbott Labs
Client : Abbott, EMEA
Duration : Since July 2014 to March 2020.
Platform : IBM Midrange (AS/400), CL, RPG and then OMS is change management tool.
Synopsis : Customizing BPCS applications as per latest business requirements. Prepared accurate estimations and executed well even in dramatic scenarios like unexpected changes.
Deliverables : Preparing estimations based on Customer requirements. Negotiating client for the scope of project and timelines This role is mainly required coding and testing. Coordinate with team for timely deliverables and provide technical assistance. Project management is with power steering status updates to client. Set a group of programming standards and reusable objects.



Title : NFS - National Flood Services (Flood Insurance Application) Client : NFS, USA
Duration : Sep 2012 to Mar 2014
Platform : IBM Midrange (AS/400), CLLE, ILE RPG and RPG IV. RDp V8.5.1
Synopsis : NFS is a technology and software provider for Flood insurance companies. NFS provides application support and new installations to different Insurance companies.
Deliverables : Maintenance and customization of existing application. Supporting day to day business which includes production support and data fixes too. Customizing the application for new clients and different requirements.
Title : Reverse Logistics Application development Client : iForce Ltd, UK
Duration : Aug 2011 to Sep 2012
Platform : IBM Midrange (AS/400), CL, All flavors of RPG and Turn Over change management.
Deliverables : Designing multi-tier application development on iSeries. As V3 have front end interfaces from .NET (and Silverlight) to DB2. Designing database and its constraints added with journaling and commitment control process at customer and its client level. Developing stored procedures as per requirements either external or SQLSP s.

Title : PkMS Warehouse Management Application Client : Ceva Logistics, USA
Duration : Jan 2011 to Aug 2011 Team Size: 6
Platform : IBM Midrange (AS/400), CL, All flavors of RPG and Turn Over change management.
Synopsis : PKMS manages all aspects of Warehouse operations: receiving, returns processing, inventory management and order fulfilment, including replenishment, picking, packing and shipping. PkMS features built-in, industry-specific functionality to satisfy extended supply chain requirements and help users reach operational excellence by optimizing distribution performance and eliminating costs associated with the inefficient movement of goods.
Deliverables : Project support and Application customization. This role is mainly required coding and testing. This is in offshore (India) and on-site (US) model. Coordinate with team for timely deliverables. Project management is with Change Point tool and it will helps for resource allocation and billing reports.
Title : Invoice Finance
Client : Yorkshire Bank and Clydesdale Bank (NAG National Australian Group)
Duration : Mar 15th 2010 to July 1st 2010 Team Size: 6
Platform : IBM Midrange (AS/400), CL, RPG, MS Office.
Synopsis : Invoice Financing is a facility offered by NAG to business to provide them with funding to assist growth or negotiate better terms with suppliers. Invoice Finance is the purchase of trade debts and the prepayment of monies against approved balances. Flexible funding is offered based on current performance rather than historic figures or unreliable projections. This application has interfaces to JBA will generate Basel reports.
Deliverables : Project coordination and Systems analysis. Working with client and analysing application limitations for new requirements and preparing service requests. This is in offshore (India) and on-site (Glasgow and Belfast, UK) model. What If analysis, Collect, Analyse then report as part maintenance project. Documenting client requirements and issues and accepted solutions.



Title :
Client :

CFC Countrywide Home Loans transition
Bank of America, California, US.

Duration : Jun'09-Mar 10 Team Size: 9
Platform : IBM Midrange iSeries, DB2, Lotus Notes, MS Office and MS SharePoint
Synopsis : Bank of America Home Loans is a marketing brand engaged primarily in residential mortgage banking and related businesses. It formerly conducted business as Countrywide Financial. Bank of America purchased Countrywide Finance Home loans and name is changed to Bank of America Home Loans. The Mortgage Banking segment produces mortgage loans through a variety of channels on a national scale. The role of Loan Production is to originate and fund new loans, and to acquire already-funded loans through purchases from other lenders.
Deliverables : Part of CFC Transition, address Business Partners / Clients issues, coordinating with the on-site for any issues related to the initiatives, issues resolution, Resolving technical issues along with Great Customer Service, Application Development and Support, Night Batch support, Database development and conditioning and Resource management.



Title : Bally Casino Management Systems (ACSC 10.1 to 11.0) Client : Bally Gaming, US.
Duration : Jan'07-Apr 09 Team Size: 15
Platform : IBM AS/400, RPGLE, Query/400 and CL/400
Synopsis : ACSC (Advanced Casino Systems Corporation) is a Casino management system dealt with customer database to manage casino, slots, and hospitality data. ACSC s line of slot monitoring, marketing, casino accounting, and hotel functions (SMS and CMS) blends seamlessly with Lodging Management Systems (LMS) and HIS, the world standards in hospitality management systems. ACSC is configurable for different tailor made promotions. ACSC is compatible with Central Credit Info interface.
Deliverables : Mentoring a team for upgrading the Bally Casino Management product
from version 10.1 to 11.0. Developing the application to work with Cr and Dr Cards and from single site to multi site casino networked system. People management including Build and develop a positive team culture, Plan and prioritise tasks, Establish a clear sense of purpose and direction and Demonstrate personal responsibility at every level. Here challenge is Motivate, engage and support people.


Title : Handleman for MAPICS (Movex, M3) Client : Handleman, US
Duration : Jan'05-Oct 06 Team Size: 8
Platform : IBM Mid-Range, Lotus Notes and other interfaces.
Synopsis : Here Movex (M3) used to control the operations of HandleMan. This system dealt with inventory and order processing. This system is linked to our Finished goods inventory, users can generate FIFO costing report, this system is also linked to AR module, and user can generate FG ledger, Sales JV's.
Deliverables : Monitoring AS400 applications and its interfaces to other systems. Evaluating and preparing business requirements (BR), service requests as per client specifications. Preparing required estimations and negotiating with client expectations. Design high- and low-level specifications prepared as per requirement.

Title : Heinz Applications MAPICS, PRISM and BPCS Client : H J Heinz, UK
Duration : Jun 03-Dec 04 Team Size: 8
Platform : IBM Mid-Range, Lotus Notes and other interfaces.
Synopsis : The project dealt with Maintenance and customization of application including MAPICS, BPCS and PRISM - a total package used by H J Heinz for managing their planning, manufacturing, inventory control, purchasing, logistics, shop floor control,
order management, sales-distribution, etc. for their food products manufacturing in UK, Italy, Spain and other locations. PRISM - the MRP package used for planning the finished
goods and ingredients in manufacturing, for purchasing (MRO), financials (IFM) and invoicing (MAPICS) and IdHammer (Frontec) - a Material Replenishment Ordering (MRO) menu driven system.
Deliverables : Creating AID s, and PAR s for AS/400 applications MAPICS, BPCS and PRISM. Providing production support for remedies and guiding users. I have supported these applications for Heinz sites UK, Italy and Spain. Analysing the business requirements and proposing the solutions and converting them to system change specifications.

Title : Hertz Claims Management (HCM) System Client : Hertz, USA
Duration : Oct'02-Jun 03 Team Size: 6
Platform : IBM AS/400, COBOL/400, CL/400, DB2, and Lotus Notes
Synopsis : The system dealt with claims management. It also handled insurance for any other type of equipment and other liability insurance. The system starts with a creation of policy flows thru various stages of processing and ends at the stage of settling the claims against reported cases. The claims charges collected or the amount collected from salvages are posted to accounts receivables.
Deliverables : Responsible for system maintenance and customization. Preparing business requirements and service request according to client specifications. Creating high level estimate after BR and SR as well as functional requirements for HCM and send it to the client. Making peer reviews for project plan and test plan.

Title : VMAT Interfacing System
Client : Nestl Middle East, UAE
Duration : June'01-Mar 02 Team Size: 3
Platform : IBM AS/400, RPG IV, and CL/400
Synopsis : Vending machine asset tracking system for ordering Nestl food products for specified amount every month. This system provided details of top and bottom level customers. It was interfacing to Nestle commercial system.
Deliverables : Developing software, implementation and documentation.




Title : Credit Card Payment Processing System (Midas, Equation) Client : RAKBank, UAE
Duration : Jul'00-May 01 Team Size: 8
Platform : IBM AS/400, RPG IV, CL/400 and Business Objects.
Synopsis : It was a fully menu based multiuser system that processed the card payments and cash advances through cash payments, account transfers, cheque payments or through standing instructions. It had the options for all card repayment modes. This system database got refreshed every day in batch. At the same time all updated payment details got posted to ELITE (CTL credit card system) at the time of EOD. This application allowed transaction cancellations and reversals for all sorts of transactions. It had online interface to EQ/3 banking system. All credits and debits got posted in EQ/3.
Deliverables : System design and software development. Taking care of interfacing EQ/3 (Midas Kapiti Banking system) and ELITE (Prime credit card system, Card Tech Ltd.). Maintaining user interface standards, performance tuning, testing, implementation and end user support. Team management as responsible for Motivate, engage and support people. Identify and overcoming barriers to change by creating positive culture for unplanned modifications.
Title : Automation of UAE Central Bank Returns (Midas, Equation) Client : NBRAK, UAE
Duration : Jun 00-Aug 00 Team Size: 3
Platform : IBM AS/400, RPG IV, CL/400, Business Objects and Excel
Synopsis : The system consists of making following returns online and preparing soft & hard copies for MIS entailing: maturity analysis of liabilities & assets; analysis of capital account & other info; special banking return; risk bureau returns RB1, RB2 and RB5; balance of payments 1 & 2, etc.
Deliverables : Developing software, maintaining user interface standards, analyzing equation database, performance tuning, testing and implementation.

Title : Hire Purchasing (HUB, HSBC)
Client : MEFCO (Middle East Finance Company, Dubai)
Duration : May 99-Apr 00 Team Size: 3
Platform : IBM AS/400, RPG38, Lotus Notes and CL38
Synopsis : Hire purchase system was used in UAE, Jordan, Lebanon and Qatar for vehicle finance business. The system supported high volume processing and did not require multiple- maintenance. The system had interface with HUB GL and IE modules for auto processing and generation of accounting entries. It supported maintenance of post-dated cheques/promissory notes. It comprised of good dairy system for delinquency control, reporting, follow up and recovery of overdue instalments, interest and loan.
Deliverables : Maintenance and customization of existing system.

Other Projects worked:

Credit Monitoring System: MEFCO (Middle East Finance Company, HSBC)
Platform: IBM AS/400, RPG38, Lotus Notes and CL38 - Jul'99-Feb'00
Auto Name Search: MEFCO (Middle East Finance Company, HSBC)
Platform: IBM AS/400, RPG38, Lotus Notes and CL38 - May'99-Jul'99
Sales Information System: 3M.
Platform: IBM AS/400(V3R7), RUMBA/400 - Jul'98-Jan'99
OLOPS/400 - On Line Order Processing System: 3M
Platform: IBM AS/400(V3R7), RUMBA/400 - May'97-May 99
Keywords: access management information technology microsoft Alabama Arkansas South Carolina

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