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Radha K - QA Tester

[email protected]

Location: Austin, Texas, USA

Relocation:

Visa: USC

Radha K QA Test Lead [email protected] 210 469 4968 SUMMARY: Around 10 years of experience in IT with extensive experience in performing Manual & Automated Testing of Banking & Financial, and Telecomm applications. Experience in testing Web-based and Client-Server applications on UNIX/LINUX and Windows platforms. Strong knowledge of Software Development Life Cycle (SDLC), Quality Assurance (QA) Methodologies. Worked on AGILE and SCRUM processes of software development. Strong experience in developing Test plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles, and Responsibilities. Expertise in performing different types of Testing like Functional, Integration, System, UAT, and Regression testing. Proficient in uploading test cases to Quality Center, log and track defects in QC and follow up on defects during triage meetings. Familiar with testing tools like Win Runner, QTP, Rational Robot, Clear Quest and Load Runner. Hands on experience in writing process documents, process flow diagrams and knowledge transfer documents. Well versed in analyzing results & deviations, bug reporting, defect tracking, detailed status reporting for leadership. Good understanding of Relational Database Management Systems (RDBMS). Experience in Black Box testing techniques. Proficient in SQL and PL/SQL programming for testing database integrity. Expertise in complete understanding of QA Life Cycle, which includes designing, developing, executing, documenting of the test cases, automated test scripts and test plans. Identified and recommended implementation changes to enhance the effectiveness of Quality Assurance strategies. Formulated and communicated standards to the teams to avoid rework. Experience coordinating with the offshore team and monitoring the daily project status along with providing knowledge transfer. Team player, result oriented & fast learner, excellent communication, presentation skills and leadership qualities. Education: Bachelor of Engineering from Nagarjuna University, India Technical Skills: RDBMS : Oracle, SQL Server, MS Access Languages : C, C++, SQL, PL/SQL, VB, ASP, JSP, Java Script, HTML, XML Scripting Languages : VB Script, HTML, Java MS-Suite : Projects, Word, Excel, Power Point, Visio Testing Tools : Win Runner, QTP, Test Director and QC, JAWS, Wave, NVDA Test Strategies : Integration, Regression, UAT, System, Functional testing etc, Other Tools : Toad and SQL Developer Professional Experience: Bank of America, Charlotte May 2022 Nov 2023 Testing Team coordinator Bank of America is one of the world's leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services. At Bank of America, we ask this question every day of all those we serve. It is at the core of how we live our values, deliver our purpose, and achieve responsible growth. By asking this question, we continue to learn what matters most to our clients, our employees and our shareholders. It helps us start a conversation centered on our commitment to use our capabilities to help those we serve be successful. Because we recognize that we can only be successful when the individuals, companies, communities and employees we serve are able to reach their vision of success. Responsibilities: Raised issues/requirement clarification in query log coordinated with onsite team for query resolution and functional inputs. Reviewed Business Requirements, System Specifications Documents and Use Cases. Worked in entire SDLC and promptly reported results, defects, and discrepancies. Worked with business users and development team to understand the functionality of the system. Preparation of test scenarios, test cases based on Functional, Design Specifications, traceability between requirements and test cases. Working with the developers and SMEs in creating meaningful test data. Coordinate and participated in User Acceptance Testing (UAT) Coordinated and dealt with clients for maintaining better quality standards. Used Quality Center for test management, bug reporting and tracking. Organized defect triage meetings to discuss defects and issues with developers and worked with development team to ensure that the testing bugs/issues are resolved in time. Exported the test cases into Quality Center and executed from test lab and published reports and graphs for higher management. Responsible for creating validation test cases and production Data during smoke test. State of Texas, Austin Oct 2020 April 2022 Testing Team coordinator GFS is a new global platform for the implementation of all Treasury, Depository and Credit products in all markets and across all client segments. The GFS application is designed to enhance the client experience by reducing the complexity of fulfillment process and improving the quality and substance of the client interactions. It will also significantly improve the associate experience by reducing the amount of time and effort spent on the administrative and manual tasks, focusing instead on improving the client experience. Currently I was involved with the enhancement and addition of more treasury products which include templates specific products and new business rules. Responsibilities: Test Planning and preparation of Test Strategy and schedules based on project timelines. Responsible for transformation of test strategies into test plans, execution of test plans, and the evaluation of test results. Worked with the database analysts in setting up the test environment. Worked in entire software test life cycle and promptly reported results, defects, and discrepancies. Worked with business users and development team to understand the functionality of the system. Preparation of test scenarios, test cases based on Functional, Design Specifications, traceability between requirements and test cases. Working with the developers and SMEs in creating meaningful test data. Performed Functional, Integration and Regression Testing using black box testing methods. Wrote SQL queries to compare actual data with the source databases during the testing time. Coordinate and participated in User Acceptance Testing (UAT) Coordinated and dealt with clients for maintaining better quality standards. Used Quality Center for test management, bug reporting and tracking. Trained offshore testers on functionality of the application and guided them from a technical aspect. Organized defect triage meetings to discuss defects and issues with developers and worked with development team to ensure that the testing bugs/issues are resolved in time. Exported the test cases into Quality Center and executed from test lab and published reports and graphs for higher management. Responsible for creating production validation test cases and production Data during smoke test. Wells Fargo, Houston TX Oct 2015 Sept 2020 QA Test Lead/Coordinator Involved in end-to-end Web based testing of enterprise Services and support website which will involve service requests, RMAs, Product Registration, License Activation, Service Policies, Documents and Downloads, Services Responsibilities: Reviewed Business Requirements, System Specifications Documents and Use Cases. Data Model reviewed and clarified data flow against business scenarios. Technical Design documents reviewed and clarified technical solutions for all requirements. Reviewed Existing Regression Test Suite and Modified as per the new changed functionality. Developed Test Cases for Functional and Integration Features Involved in manual and automated testing tools such as QTP and Quality Center. Developed Test Conditions, Test Data for all Test Cases Reviewed Test Cases with Dev & Business Teams and got approval. Estimated time needed for the assigned functionality and provided to QA Manager Performed black box testing for various modules of the application. Identified Functionality that can be automated for Regression Testing Performed Smoke, Functional, Integration, Security & Compatibility Testing Involved in the UAT testing and providing guidance and support to UAT testers. Regression Testing performed across the Test Life Cycle and Overall System Regression Testing performed before application go into production. Developed SQL Queries and executed data validation. Modified Automation Test Scripts, based on changed functionality and execute the scripts. Testing Results Status provided to Project Team on weekly basis. All the bugs/issues found were tracked in Bug Tracking Tool. Attend all projects and bug scrubs meetings on weekly basis and help team to resolve issues. Involved in Customer Confirmation Testing and helping Business Team. Canon Medical Systems, CA Multiple Projects Apr 2013 Sep 2015 QA Analyst Responsibilities: Reviewed Business Requirements, System Specifications Documents and Use Cases. Data Model reviewed and clarified data flow against business scenarios. Technical Design documents reviewed and clarified technical solutions for all requirements. Reviewed Existing Regression Test Suite and Modified as per the new changed functionality. Developed Test Cases for Functional and Integration Features Involved in manual and automated testing tools such as QTP and Quality Center. Developed Test Conditions, Test Data for all Test Cases Reviewed Test Cases with Dev & Business Teams and got approval. Estimated time needed for the assigned functionality and provided to QA Manager Identified Functionality that can be automated for Regression Testing Performed Smoke, Functional, Integration, Security & Compatibility Testing Regression Testing performed across the Test Life Cycle and Overall System Regression Testing performed before application go into production. Developed SQL Queries and executed data validation. Modified Automation Test Scripts, based on changed functionality and execute the scripts. Testing Results Status provided to Project Team on weekly basis. All the bugs/issues found were tracked in Bug Tracking Tool. Attend all projects and bug scrubs meetings on weekly basis and help team to resolve issues. Involved in Customer Confirmation Testing and helping Business Team. 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