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Ramya - Business Analyst

[email protected]

Location: Alexander City, Alabama, USA

Relocation: Open

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Ramya 234-219-2017 [email protected] Senior Business Analyst Summary: Over 10+ years of experience as a Business Analyst in Supply Chain Management, E commerce, Retail domain and functions such as Order Management, Warehouse Management, Vendor Management, Transportation Management and CRM. Experienced with both functional and technical aspects of project design and implementation in Warehouse Management System (WMS). Strong knowledge and hands on experience on Supply Chain Management Processes. Produce workflows, processes, SOP documentation, integrate technology, develop KPI tracking, create management reports. Expertise in developing and implementing Plans, Scenarios, and ensure proper business compliances. Strong knowledge of Software Development Life Cycle (SDLC - Feasibility Requirements Analysis, Design, Construction, Testing, Implementation, Support) and UML methodology. Well-versed in documentation of Business Requirements Documentation (BRD), Functional Specifications Documentation (FSD), Current-State and Future-State Process Models, Performance Indicators. Proficient in Agile and Waterfall methodologies. Experience in B2C e - commerce domain as functional Business Analyst on requirement gathering, documentation and process analysis and improvement. Extensive experience with Business-to-consumer B2C sales of tangible goods/online services and Business-to-business B2B scenarios, such as e-procurement. Extensive knowledge and experience in Optimizing SCM, Reducing Inventory and Holding cost, Manufacturing Process Improvement. Proficient in developing Use case scenarios to enable design and development of applications using tools like Trello, JIRA and MS Azure based on the SDLC methodology. Extremely proficient in using agile and waterfall methodologies, performed roles of scrum master following sprint sessions and used JIRA extensively to write concise user stories and precise acceptance criteria which is used by developers and testers as a key input for development. Involved with the technical team in understanding the XML file. Extensive experience in designing various documents including the Software Requirement Specifications SRS, Business requirements document BRD, Use Case Specifications, Functional Specifications FSD, Systems Design Specification SDS, Requirement Traceability Matrix RTM and testing documents. Excellent Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short- and long-term business and system requirements. Worked closely with Development and QA testing teams to ensure that business requirements were clearly understood and provided clarification on questions related to requirements. Managed changing requirements which included establishing a baseline, keeping track of the history, determining dependencies that are important to trace, tracing relationship between related requirements and maintaining version control. Participated extensively in User Acceptance Testing, Black-Box testing, Smoke testing, Sanity testing, Unit testing, Regression testing, End-to-End testing and Integration testing. Technical Skills: Operating Systems Windows 95/98/NT/2000/XP/10/11 Analysis /Methodologies Agile-Scrum, Waterfall, Cost/Benefit Analysis, Gap Analysis, UML & Business/Data Modeling Project Management & Testing Tools JIRA, Trello, Azure DevOps, Postman, Selenium, Git, Cucumber, TestNG Database Technologies PostgreSQL SQL Server, AWS, Google Drive, SAP R/3 modules Microsoft Tools MS Outlook, MS Visio, MS Word, MS Excel, MS Access, MS PowerPoint, MS SharePoint Modeling Tools MS Visio, Google Docs, UML, Canva Reporting Tools Google Analytics, pivot table Professional Experience: Client: Walmart, Rogers, AR Mar 2022 - Present Role: Sr. Business Analyst Responsibilities: I serve as a liaison between our internal business teams and the IT department to provide technical solutions to meet business teams objectives. Gathering the requirements and developing the functional specification documents to list down features requested by our team. Interviewing the user about their existing and potential processes, which they are looking for in the new system. Business/Data Analyst with solid understanding of Business Requirements Gathering, Business Intelligence, Data warehousing, Data Mapping, Data Validation Based on the interviews, helped develop use case specifications and data flow diagrams and process flow diagrams (using MS Visio). Business and technical teams vast experience of working in the area of data management including data analysis, gap analysis and data mapping. Ensuring all user acceptance tests were conducted and documented according to standards. Identified and documented system deficiencies and recommended solutions. Working with Design team to manage website application for the company by researching competitors, alternative markets and opportunities. Brainstorming ideas with Marketing & Design Teams to enhance and transform the company s approach to drive future sales. Extensive experience in data analysis, ETL techniques for loading high volumes of data and smooth structural flow of the data. Adept at writing data mapping. Involved in Sprint planning and sprint review sessions. Participated in the creation of complex PRD (Project Requirements Document) which included defining Business, User, functional and non-functional requirements needed for approval by Business and for use by Design, Development and Testing teams. Collaborated with multiple groups such as business owners, user experience, creative, QA, IT, vendors, and third- party service providers to establish common project goals, project alignment, and timely deliverables. Worked on Requirements Traceability Matrix using Excel to trace each software requirement. Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements. Knowledge in Developing Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements. Interact and communicate clearly with development, testing and production teams concerning release management policies and procedures. Participate and provide signoff based on User Acceptance Testing results. Performed and analyzed end-to-end functionality by testing the application manually. Work closely with Development and QA testing teams to ensure that business requirements were clearly understood and provided clarification on questions related to requirements. Client: Cisco, San Jose, CA Sep 2020 Mar 2022 Role: Business Analyst Responsibilities: Defined and streamlined internal operational processes with participation from multiple stakeholders including accounting, Vendor Management, Procurement, Warehouse Management, product management and financial planning leads. Requirements gathered of payroll process and time entry rules preparing and testing. Strong knowledge and hands on experience on Supply Chain Management Processes such as Procurement, Order management, Vendor management, Warehouse management, Distribution management, and Accounts Payables. Understanding the warehouse operations to recommend methodologies and solutions, to optimize the WMS. Payroll Testing as part of UAT. Created detailed test cases, executed them and provided results to business Developed requirements for SOA architectures, web design, large data analysis and data migrations, I have delivered on all aspects of projects milestones Analyzing data to identify problematic areas and suggested improvements. Plan and implementation of supply chain optimization projects such as Warehouse-management tool, VDR automation, Pay terms Project. Oversee inventory procedures. Experience Data analysis, Data integration, Data Modelling, Database, designing & Data transformations while migrating legacy system to Next Gen Big Data Evaluated Vendor operations according to quality standards. Collaborating with IT professionals to implement effective systems. Tracking KPIs and report on Supply Chains performance. Automated quality check and audit tools. Performing inventory analysis. Interacting with business owners to gather requirements, build data models and reports, document business definitions of data and conduct end user training. Manage priorities across projects and mitigate conflicting requests. Deliver sound reporting solutions that are easy to understand /maintain and scalable. Staying up to date on Vendor Management & WMS solutions in general and SAP capabilities. Communicating ideas, solutions, and plans to our variety of clients. Monitored standards and trends in the industry to determine when new development was occurring and how to integrate those developments into the company. Client: DiTech Financials, Fort Washington, PA May 2018 Aug 2020 Role: Business Analyst Responsibilities: Collaborating with department leaders and project sponsors to define and develop projects Establishing project plans, including deadlines and priorities Determining financial requirements and capabilities, including budgets and resource allocation Submitting project plans and financial reports to leaders or project sponsors for approval Supervising the project management process to ensure work meets quality standards and falls within established deadlines and budgets. Documenting the project's progress and providing regular updates to key stakeholders Ensuring the efficiency of project processes, making adjustments as needed. Oversee development and implementation of support systems that enhance productivity and efficiency on cross-functional projects. Create weekly project reports for key stakeholders, including upper-level management teams, to update them on project progress and successes. Review project deliverables before submission to ensure accuracy and adherence to stakeholders' requirements. Identify and monitor project risks, implementing strategies to help mitigate or avoid them. Client: Sparta Systems, Hamilton, NJ Dec 2016 Apr 2018 Role: Business Analyst Responsibilities: Defined application project charter, project scope, assess impact, determine implementation approach determine schedule, budget, resource needs working with various global stakeholders. Aligned to business and IT priorities by effectively leveraging Agile methodologies, while coaching and mentoring team members. Effectively communicated, managed offshore and onsite teams Lead team to resolve all program/project issues and constraints, effectively communicate, manage expectations, and resolve conflicts working closely with team and leadership and Facilitated RAID meeting Participate in POC demonstration and identify the cost-effective solution and tool selection from 3rd party vendors. Oversee 3rd party vendor activities and assess vendor performance and share details with leadership team Provided regular status update to the Leadership and Management team with constant drive to make improvements to the outcomes. Build and execute operational and technical project plans, facilitate all project gate reviews, and effectively escalate issues to meet the project milestones/goals. Client: Hucon Technologies, India Nov 2013 Sep 2016 Role: Business Analyst Responsibilities: Facilitated the Customer in defining the high-level Functional Requirements and needs. Gathered the Requirements, develop a Process Model and detailed Business Policies, and modified the business requirement document. Utilized RUP to create use cases, activity, class diagrams, and workflow process diagrams. Prepared the Prototype and mockup screens. Involved in the Data Movement between Systems and validated the Business Requirements. Verified the correlation between the UML diagrams and developed detailed diagrams. Participated in the weekly meeting and discussed modification requests with the management team. Interacted with the developers to report and track bugs using Rational Clear Quest. Education: Bachelors in Computer science from JNTU Hyderabad 2012. Keywords: quality analyst rlang information technology microsoft Arkansas California New Jersey Pennsylvania