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Smitha Arecal - QA Analyst

[email protected]

Location: Caryville, Tennessee, USA

Relocation: No

Visa: H4EAD

Smitha Arecal Lokesh E-mail Id: [email protected] Mobile: (213) 550-4090 Quality assurance Lead with 13+ years of professional experience developing, designing, and preparing effective test plans. Proficient in prioritizing and completing tasks in a timely fashion. I am seeking to obtain a position that will allow me to utilize my quality assurance background and black box testing expertise to make a positive contribution to your organization. PROFESSIONAL SUMMARY Strong working experience in Test Management Tool like JIRA, Test trail and HP Quality Center (ALM 11) Lead the team of engineers to ensure software met the customer expectations and was ready to release on schedule. Re distributed the task amongst the team to increase efficiency. Modified the process and included more training session to make team understand the application leading to the effective testing. Coach and mentor, the team to get more efficient ways of the work. Extensive experience in coordinating testing efforts by interacting with developers and business analysts Extensive experience in creating database queries for data validation. Strong skills in performing System, User Acceptance, Functionality, Front End and GUI Testing. Performed UAT, Regression and System testing. Extensive experience in use of software Test Management Tools like Quality Center. Implemented Quality Center for test planning, test case development, test case execution, Test Set execution and test results analysis. Manually conducted Functionality and GUI testing during various phases of the development of the application manually and using QTP. Well versed with complete process in executing the Test Scripts and Bug Reports. Working knowledge of computer technologies such as client/server, multi - tier architecture, RDBMS, Internet, HTML, Web/Browser, NT & UNIX platforms, SQL. Able to analyze complex business rules and specifications, strong analytical and troubleshooting skills. Excellent interpersonal skills working closely with development, product management, business representatives, customers and technical support teams to ensure that the quality objectives of all projects are met. Organized, able to manage multiple tasks and meet deadlines, efficient in working independently or in a team, self-motivated, eager to learn new concepts and products quickly. Tested web applications in Waterfall and Agile development processes (SCRUM). Experience in Functional Testing, GUI Testing, Regression Testing, System Testing and Metrics preparation Excellent understanding of the SDLC and complete Software Testing Life cycle (STLC) and Bug Life cycle Well versed with the Testing Concepts and Methodologies like Waterfall, V-Model Agile methodology including scrum Well versed with working in Onsite-Offshore model projects Experience in creating Requirements Traceability Matrices to ensure comprehensive test coverage of requirements Good at preparing Daily, Weekly and Monthly status reports Experience in testing Client/Server and Web applications testing in different domains such as Retail, Logistics and Supply chain Management EDUCATIONAL QUALIFICATIONS Bachelor of Engineering in Computer Science and Technology from VTU, INDIA TOOLS AND TECHNOLOGIES Software Applications MS Office (Word, Excel, PowerPoint, Access), MS Project. Development Tools Developer, Visual Studio, Visual Basic and Crystal Reports Methodologies Software Development Life Cycle, Waterfall, Agile, SDET, Business Analyst, Project Management RDBMS Oracle 7.x/8.0/8i/9, MS-Access 98 and MS SQL Server 6.0/7.0 Application and Web Servers IIS, Web Sphere, Web Logic, JRUN, and Java Web Server Languages JCL, JAVA, Visual Basic, .NET, C, C++, XML, SQL, HTML, Shell Scripts, JavaScript, Mobile Testing, Test Lead Operating Systems UNIX, OS/390, Windows 2000/98/NT/95/XP/Serve, DOS, Sun Solaris 2.6/2.8, IBM AIX-UNIX Web Technologies JSP, ASP, ASP.Net, JavaScript, VB Script, XML, HTML Testing Tools Selenium Web Driver/IDE/GRID/RC 2.4, HP Quality Center, Jmeter, Cucumber, Firebug, Fire Path, Soap UI, Android Studio SOA Technologies SOAP, REST, WSDL, UDDI, Web Services and SOAP UI. Bug Tracking Tools ALM, HP Quality Centre, Bug zilla, TFS and JIRA. Build/ CI Tools Maven, Jenkins, Gherkins CERTIFICATION Certified Scrum Master (CSM) Certificate ID: 001224438 WORK EXPERIENCE QA Lead Blume Global Feb 2022 - Till Date Description: Blume Global is committed to an ethical, purpose-driven supply chain ecosystem and creating a more sustainable environment through providing an open, neutral platform across all trading partners to drive asset optimization, predictive visibility and traceability. Responsibilities: Learnt all the applications of Blume in a very short period to lead the application from every corners. Designed new scenarios and executed e2e flow for all the applications and carried out the integration testing. Monitor testing efforts and record all test results accurately in test plan documentation and defect tracking system. Oversee projects to ensure proper test coverage and meet project deadlines. Identified high-level requirements for documenting detailed business requirements. Facilitated UAT with the stakeholders and the business users and conducted UAT. Involved in interacting with business users for requirements. Develop test plans and collaborate with other team members to devise test strategies and scenarios Coached and motivated Fresher s joined QA team to develop competencies. Created requirements for milestones and monitored completion of tasks for QA team. Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally. Running automated and manual quality assurance checks on various mobile devices and software systems. Understand business challenges, problem statements, requirements and existing environment for various clients. Updating operating systems according to organizational and end-user needs or preferences. Updated training database to help resolve common issues. Established new and improved QA processes by developing test processes, test cases and assigning and executing tests. Supported quality control assessments on manufacturing floor. Prepared reports to dispense information for product teams and compile information supporting long-term company development and success. Quality Analyst HCL Atlanta, GA Sep 2020 - Jan 2022 Description: HCLTech has been a part of the United States growth and technological advancement since 1989, when we commenced operations with our first office in the heart of Silicon Valley. The company has over three decades of history in the United States, with a nationwide workforce of 22,700 employees, 71% of whom are locally hired and operating from multiple global technology centers and innovation labs. Responsibilities: Involved in Initial Test Walkthroughs (ITA's) for business requirements and test plans. Played primary ITA role in collecting and analyzing requirements by interacting with client and business analysts. Gathered requirements, conducted JAD sessions, conducted user interviews, and documented functional application specifications using agile methodology for a web-based application Clarified business requirements, project scope and objectives, via feedback sessions with stakeholders and SMEs Prepared the functional Design Specifications employing use case diagrams, sequence diagrams, and Data Flow Diagrams (DFD s). QA software engineers are required to be proficient at using test tools, developing and running test cases, as well as tracking bugs. Created test scenarios based on BRD, SRS and Use Case Documents. Designed and Developed Test Cases and Test Scripts from SRDs, BRDs and documented them in Quality Center. Analyzed business requirement Use Cases and activity diagrams using Enterprise Architect. Involved in Regression testing using Quality Center, Toad and Oracle Financials for new Payment Engine Application. Testing shows the presence of defects. Exhaustive testing is impossible. Conducted SQL queries in database for backend testing. Interacting with the developers on resolving the reported bugs and various technical issues. Worked on HIPAA EDI 835, 837, 270/271, 278 use cases and collaboration templates according business requirements in Claims Process. Responsible for designing Test Steps, Requirement Mapping to Tests, Executing Tests manually, Defect Logging and Defect Reporting. Created mapping documents to outline data flow from sources to targets.. Analysis of Business and Requirement Specifications. Designing Test Lab and formulation of Test Strategy, Test Plans and Test Cases in Quality Center for the Functional, Integration, end-to-end, Usability, Security and smoke testing. Expert understanding of the business process and verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system. Design and implement keyword driven, tool agnostic and internationalization test automation framework using tools like Quick Test professional, and quality center. These frameworks suppose to be language, Browser and windows operating system independent. Used the Quality Center log to view the test results, including verification point failures, procedural failures, aborts and also for defect tracking and maintained the trailing history of the defects. Performed cross platform and cross browser Testing. Organizing and migrating data from computer systems to the cloud. Cloud infrastructure configuration with the help of network and security services. Making applications and architecting databases over the cloud. Worked closely with developers to resolve the technical issues to meet the dead lines. Environment: Oracle, Toad, Quality Center, MS-Office, Agile methodology. Senior Software Engineer Mphasis an Hp Jun 2019 - Aug 2020 Description: Mphasis Limited is an Indian multinational information technology services and consulting company based in Bengaluru. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. Responsibilities: Worked On most of the Fedex application includes Standalone and web-based applications. Proposed development and testing improvements to positively impact usability, function, and performance. Developed project plans using MS Project, tracking of tasks to the plan and capture of man hours to the plan, meeting with client. Applied agile methodologies to ensure ongoing product quality and to adapt to highly dynamic business environment. Implemented an E-commerce project that would integrate open Market software shopping car technology with existing back-end credit card transactions processing systems. Trained and guided onsite and offshore team members in quality assurance standards, policies, and procedures. Demonstrated new product features and functionality to project stakeholders. Estimated labor hours for different testing projects and functions. Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment. Collaborated with development team to grasp newly developed features to ensure proper test coverage. Analyzed system requirements specifications, developed Test strategy, Test plans, Test cases, Test Data for manual testing of the functionality, GUI, compatibility, usability and user Acceptance of the application. Took ownership of specific product functions and oversaw all functional, regression and stress testing. Mobile app testing helps validate the appearance, performance, and functionality of apps across multiple devices. Optimizing apps for mobile-OS combinations popular among the target audience helps the app provide a seamless user experience, irrespective of device or OS. Designed test plans and test cases based on design notes and software requirement documentation. Setup and maintained all testing equipment. Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation. Advised developers on problems with databases, performance, and other issues. Developed and maintained defect databases for known issues. Execution of Sanity test cases Regression testing by using QTP Preparation of Traceability Matrix Involved in training the team members in the technical & functional specifications in SRS & BRS Knowledge Transition to new team members Defect Validation and reporting using QC Quality Analyst Fedex Sep 2017 - May 2019 Description: FedEx Corporation is an American multinational courier delivery Services Company headquartered in Memphis, Tennessee. On our first day of operations, we delivered 186 packages. Now, we deliver millions every day, all over the globe. Collaboration and innovation fueled our growth. Dedication to an outstanding customer experience drives us to where now meets next. Responsibilities: Analyzed the Business Requirement Document (BRD), Functional Specification Documents which were used to prepare Test Cases based on Test Plans Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts. Produced Activity diagrams with defined swim lanes as part of claims process analysis. Translated business requirements into functional specifications and documented the work processes and information flows of the organization Worked with the Development and solution Architect teams to ensure understanding adherence to the user requirements. Involved in requirements gathering and reviewed Business Requirement Specification documentation and participated in preparing Test cases based on Product Backlogs. Maintained energy and enthusiasm in fast-paced environment. Prepared variety of different written communications, reports, and documents. Developed team communications and information for meetings. Delivered services to customer locations within specific timeframes. Using Rational clear case implemented version control system and change management system for QTP scripts. Various performance Tests such as stress, Load, duration and reliability using Mercury Load runner for Google map. Analyzed system requirements specifications, developed Test Strategy, Test cases, Test Data for manual testing of the functionality, GUI, Compatibility, Usability and User Acceptance of the application. Learned new skills and applied to daily tasks to improve efficiency and productivity. Collaborated with team members to achieve target results. Execution of Sanity test cases Regression testing by using QTP Preparation of Traceability Matrix Involved in training the team members in the technical & functional specifications in SRS & BRS Knowledge Transition to new team members Defect Validation and reporting using QC Automation using QTP Testing as per Global Development Process (GDP), a software quality standard from FedEx. QA Test Engineer Zersys Technologies Bengaluru, India Dec 2015 - July 2017 Description: We are Zersys. Passion, imagination and experience drive what we do, crafting digital solutions that engage your users and deliver on your business objectives. We have evolved into a powerful team, We have partnered with cutting-edge startups to established businesses, we have experience across industries and organization sizes. We believe that continuing to do great work. We d love to welcome you along on that journey. Responsibilities: Reviewing design documentation and attending initial design meetings. Creating a functionality matrix of test scenarios from the Business Requirements and Use Cases. Writing and executing Test cases in Quality Centre and Test Scripts after reviewing the business requirement document and technical specifications. Used Mercury Quality Center for maintaining the Automated and Manual Test execution and Defect Management. Designed and developed Use Cases and Use case scenarios, Activity Diagrams, Sequence Diagram, High level and Low Level Process Flow Diagrams, Object Oriented Analysis and Design (OOAD) using UML and Business process Modelling Responsible for preparing Business requirements Documents(BRD), Functional Requirements Document(FRD) and then translating into functional specifications and test plans. Design and implement basic SQL queries for QA testing and report/data validation. Weekly regression testing and daily manual verifications of new builds. Involved in the testing of Point of Sales application. Participated in the planning, design, estimation and development of software (tools, automation, features). Developed scripts to compare and validate testing requirements. Setting up Continuous integration (CI) environment Jenkins, Setting up data, tools, databases, and applications. Manual sanity/smoke testing for several teams within Google, including. Story verification testing during agile sprints. Managing the cloud data storage. Establishing a secure cloud environment. Ensuring proper availability of the services. Verified Point of Sales Feed for the sales and returns. Completing test cases and reporting results to management. Understand the business challenges, problem statements, requirements and existing environment for various clients. Design and implement keyword driven, tool agnostic and internationalization test automation framework using tools like Quick Test Professional, and Quality Center. These frameworks supposed to be language, Browser and Windows Operating System Independent. Handle the tasks of identifying UAT testers and managing resource plan by coordinating with business stakeholders. Attending defect triage meetings between development, QA and product management. Developed and maintained automated test scripts. Extensively worked on QTP and modified scripts using VB script. Conducted Regression Testing before and after the code conversion using QTP. Extensively worked on Ecommerce testing which included testing the website features, checking the system behavior with multiple concurrent connections. Various features of the shopping cart such as payment systems are tested. Performed Black box testing, Integration testing, System testing, data validation testing, end-to-end testing of the applications. Used Visual Source Safe for Source Control. Presentation of the QA Status report and the Defect Status reports in the weekly meeting. Performing queries to the database using SQL to verify the data transactions. Environment: Manual Testing/Automated Testing, Quality Centre 9.2, SQL, Quick Test Pro, 10.0, ASP.Net, HTML, VSS, VBScript, SQL Server 2005, Windows XP Senior Software Engineer Mphasis an Hp Jan 2007 - July 2014 Worked On most of the Fedex application includes Standalone and web-based applications. Proposed development and testing improvements to positively impact usability, function, and performance. Trained and guided onsite and offshore team members in quality assurance standards, policies, and procedures. Demonstrated new product features and functionality to project stakeholders. Estimated labor hours for different testing projects and functions. Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment. Collaborated with development team to grasp newly developed features to ensure proper test coverage. Took ownership of specific product functions and oversaw all functional, regression and stress testing. Designed test plans and test cases based on design notes and software requirement documentation. Setup and maintained all testing equipment. Performed QA role for agile development teams working on internal web applications. Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation. Unit Tests Integration System Tests. Functional Tests Regression Tests Acceptance Tests. Advised developers on problems with databases, performance, and other issues. Developed and maintained defect databases for known issues. Execution of Sanity test cases Regression testing by using QTP Preparation of Traceability Matrix Involved in training the team members in the technical & functional specifications in SRS & BRS Exploratory, manual, and regression testing at the end of each sprint. Knowledge Transition to new team members Defect Validation and reporting using QC SDETs are responsible not only for writing code but are required to test the code as well. SDETs are required to continuously write, test, and fix the written code Quality Analyst/ Test Lead FedEx Emphasis July 2010 - March 2011 Analyzed the Business Requirement Document (BRD), Functional Specification Documents which were used to prepare Test Cases based on Test Plans Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts. Acted as the primary liaison between Business partners and It teams to mentor and Share their specialized knowledge base on daily basis. Designed the look-n-feel requirements of this application through wire framing using MS vision for better illustration of the application to research team and portfolio managers Maintained energy and enthusiasm in fast-paced environment. Prepared variety of different written communications, reports, and documents. Developed team communications and information for meetings. Delivered services to customer locations within specific timeframes. Learned new skills and applied to daily tasks to improve efficiency and productivity. Collaborated with team members to achieve target results. Execution of Sanity test cases Perform technical and cost feasibility study, requirement gathering and analysis. Developing strategies for disaster management and recovery. Regression testing by using QTP Preparation of Traceability Matrix Involved in training the team members in the technical & functional specifications in SRS & BRS Interacted with Clint, Product Owner and Development team to understand the user stories and Acceptance Criteria and gathered Functional and non Functional requirements for project release. Designed and implementing automation test scripts using selenium web driver. Knowledge Transition to new team members Defect Validation and reporting using QC Automation using QTP. Requirement gathering from Clint and Review meetings with Business analyst and team. Setup test plan and test set in ALM, upload test cases, mapping requirements with test cases and made analysis and dashboards to report the test and defects status. Testing as per Global Development Process (GDP), a software quality standard from FedEx. Keywords: cprogramm cplusplus continuous integration quality analyst user interface access management information technology hewlett packard microsoft Georgia Idaho