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PUJA GUPTA - Scrum Master -12+ Exp - H4 EAD

[email protected]

Location: Marlton, New Jersey, USA

Relocation: YES

Visa: H4 EAD

P U J A G U P T A Email: [email protected] Mobile No: +1 913 828 3021 CARRIER SNAPSHOT: I am an IT professional with 11+ years of total IT experience working in the roles of Scrum Master (5 years) and Web Developer (6 years). I am working as Scrum Master since 2018 and currently looking for another Scrum Master/Business Analyst role. Before that I worked as Web Developer for the companies like Cybage, Amazon and Ricoh until 2012. Professional SUMMARY: I am Passionate and certified scrum master with more than 5 years of experience in helping teams adapt agile methodologies and implementing scrum framework for development of complex software development projects. I have Excellent communication, interpersonal, analytical & team building skills with proficiency at grasping new technical concepts quickly and utilizing the same in a productive manner. Roles & Responsibilities Scrum Master (2018 2023) Sound Knowledge and Understanding of Agile Methodology. Experience in working SAFe & Scaled Agile driven development. Accustomed to managing projects & priorities in fast-paced environment. Facilitating effective, time boxed, goal-oriented scrum ceremonies like Daily Scrum call, Product Backlog Refinement, Sprint Planning, Sprint Review and Sprint Retrospective Sessions. Collaborating with Product owner to identify the Minimum Viable Product and help prioritize the product backlog based on business value. Encouraging teams to follow practices like Test Driven Development (TDD) Behavior Driven Development (BDD) Pair Programming for effective agile implementation. Communicating project progress to primary stakeholders and reporting managers by using various information radiators to enhance Transparency and Trust. Enhancing collaboration with cross functional teams by identifying the bottlenecks and implementing various action items to mitigate the impediments proactively. Experience in driving, planning, and facilitating releases across several features and products (Using SAFe Framework) Effective collaboration and coordination with multiple teams in Agile SAFe Release Train in helping the Agile team to delivering its PI Objectives. Coordinated with program managers, product managers and RTEs to communicate soon and communicate often on the surfacing impediments and risks that jeopardize the ART PI Objective completion (Using SAFe Framework) Continuously identifying problems, impediments, and risks; prioritize and resolve in a timely manner; monitor and communicate the problem resolution status; and implement process improvements to prevent them from occurring again. Well versed with Agile tools like Jira, Rally, ServiceNow, Lucid Charts, Smartsheet s and Microsoft Office etc. Ability to run standup meetings and other agile ceremonies. Involved in PI planning for multi teams large projects. Worked closely with Product Owner to maintain a healthy product backlog and prioritization of the backlog. Communication with the business stake holders to update them about production incidents, change requests and UAT defects. Sound understanding of the SDLC with exposure in mapping client / business requirements, documentation, application design, development, integration & testing, troubleshooting and maintenance of complex web applications. Web Developer Responsibilities (2002 2012) Designed and hosted web solutions for big client s viz., Host Right Now, Web Integrated, National Informatics Center (NIC), RajCOMP and Cybage Software mainly using open-source technologies like PHP, Linux, HTML, JavaScript, CSS, MySQL, Shell Script etc. during the career span. Conducting system study and coordinating with team members for System Design & Integration, Application Maintenance, etc. Verifying change requests and defects; tracking and reviewing test plans, test results and unresolved problems; reviewing test reports & taking corrective actions. Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client. SKILLSET: Scrum Master Agile Methodologies : Scrum, SAFe, Kanban, User Stories, Product Backlog, PI Planning Agile Tools : Rally, Jira, Lucid Charts, ServiceNow, Smartsheet s, Microsoft Office Web Developer LANGUAGES : PERL, PHP 5/4, CGI, C, C++, Shell (Bash), XML TOOLS : ZEND 7.x, HTML, DHTML, JAVA SCRIPT, AJAX, JQUERY, CSS, GD Library, HTML, XML, SVN and ANT WEB SERVER : APACHE SERVER, Zend Server, IIS 6.0 DATABASE : ORACLE 10g/9i, MySQL, PostGRE, MS SQL SERVER CONNECTIVITY : JDBC, ODBC, DBI PHP FRAMEWORK : MVC framework, CakePHP and Zend. IDE TOOLS : Dreamweaver, Zend Studio CONTENT MANAGEMENT : Drupal 6x/5x, Joomla, OS Commerce, Cube Cart OTHERS : Apache, Jpgraph. OPERATING SYSTEMS : UNIX, GNU/Linux Solaris (Red Hat, SUSE) Windows PAYMENT GATEWAYS : PayPal, Authorized .net, ABC EDUCATION QUALIFICATION AND CERTIFICATES: Masters in computer applications from DOEACC Certified Scrum Master from Scrum.org Graduate in Commerce from Rajasthan University, Jaipur, India Certificate in Computing from IGNOU Diploma on Management from IGNOU Red hat Certified Engineer Zend PHP 2 Certified PROFESSIONAL EXPERIENCE: Employer: Enterprise QA Labs Inc. November 2020 July 2023 Client : Riverside Health System, VA Role: Scrum Master (Remote) Working as Scrum Master handling multiple projects together. Two projects are working on Kanban model where we have continuous flow of new and enhancement work. While the other two projects are working on Scrum. Responsibilities: Driving the various Agile Ceremonies like Daily Standups, Sprint Planning, Refinements, starting a Sprint/Iteration, Closing Sprint etc. Facilitate team by setting up Cross Functional Meetings for Team Discussions. Involved in Full day PI Planning sessions and then creating epics and placeholder user stories for the entire PI in advance. Talking to Business and Updating about the Team s Achievements like Production Rollouts, Impediments, Blockers, Dependencies, Production Incidents, Change Requests, UAT Defects etc. Moving the Stories in Jira board, Closing the Stories and Closing the Sprint. Updating the Service Now tickets Helping Product Owner in creating stories. Working with Product Owner on prioritizing the user stories. Planning the sprint load versus capacity planning. Tools : Jira, MS Office, ServiceNow, Smart-Sheet Employer: Enterprise QA Labs Inc Nov 2018 Oct 2020 Client: XTel Communications, Mt Laurel, NJ Role: Scrum Master (Hybrid) Worked as Scrum Master for Commercial Services Platform which is a middleware service orchestration layer integrating multiple consumers and service providers through this layer. Responsibilities: Successfully execute projects to agreed schedule, budget and scope using Agile methodologies (Lean, DevOps, Scrum) Exhibits the behaviors of an Agile Leader with an Agile Mindset. Challenge the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. Facilitates Agile ceremonies such as the Daily Stand-up, Iteration Planning, System Demos, and Iteration Retrospective. Support the Product Owner and/or Product Manager to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope. Focus on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management wherever necessary. Communicates with management and outside stakeholders. Helps protect the team from uncontrolled injection of work. Enables close cooperation across all roles and functions, address resource issues and deviation from Agile practices. Applies Lean-Agile practices, such built-in quality, Kanban, continuous integration, and continuous deployment. Removes impediments so the team can focus on the work at hand and follow Agile practices. Tools : Rally, Microsoft Excel, Word, ServiceNow, Smart-Sheet Employer: Enterprise Solutions Inc. Dec 2010 March 2012 Role: Senior PHP Programmer Client: Lab126 (Amazon), Cupertino, CA (http://www.lab126.com) Customize and developing kindle devices log reporting tool for end user (report owners) to facilitate dynamic content based. The tool is being developed using LAMP technologies. The projects involved in creating both backend and front-end using PHP, Python, MySql, Shell scripts, jQuery, Ajax, CSS, and other technologies Responsibilities: Developing the reporting tool using Shell scripts, Python, PERL, JpGraph, CSS, MySQL, Oracle on ubuntu Platform. Communicating with DBAs and content owner to discuss about the metrics to monitor. Used JQuery tabs and Ajax for Data retrieval and display to make user interface more interactive. Using Code ignitor and CakePHP framework for develop metrics dashboard. Extensively used PERL, PHP, Python CSS, JpGraph and HTML for front end development and validations. Developed back-end using Python, Shell scripting and Oracle Created queries and tables using WAMP server. Environment: PERL, PHP5.2, Python, Cakephp1.2, HTML, CSS, GD Library, Jpgraph, JQuery, Linux Employer: Cybage Software Pvt Ltd., Pune, India July 2007 Dec 2008 Role: Software Engineer Projects: Electronic Arts Inc, Redwood City, CA (http://ea.com) Customize the end user pages to facilitate dynamic content based on the game for which the end user is seeking assistance. The tool is being developed using LAMP technologies. The projects involved in creating both backend and front-end using PHP, jQuery, Ajax, CSS, and other technologies Responsibilities: Developing the reporting tool using Perl, CSS, SQL, SOAP web services, Oracle DBI. Communicating with DBAs and BAs on regular basis to discuss about the metrics to monitor. Used JQuery tabs to make user interface more interactive. Used templating in Perl for the site layout. Extensively used JavaScript, CSS, GD Library and HTML for front end development and validations. Developed back-end using PHP scripting and MySQL. Implemented functionality available over the web using Web Services. Extensively worked with session and cookies. Configured Apache web server to create proper development environment. Created queries and tables using WAMP server. Designed and implemented UI using Flash Dreamweaver, HTML and AJAX Updated database using PHP to depict the changes in the functionality and feature of the project. Converted system from a Microsoft SQL Server to MySQL. Re-created all stored procedures, views, foreign keys, etc., in MySQL. Modified database schema as needed. Regular database maintenance. Organized and prioritize the testing activities. Involved in user training and preparing technical documentation. Optimized the scripts execution time by recommending appropriate web service methods. Used Perl multi-threading to speed up the scripts involving web service calls Environment: Perl 5.8, PHP 5, Zend 7.0, HTML, CSS, GD Library, JQuery, Perl Templating, JSP, Servlets, Oracle DBI, SOAP, multi-threading, Linux Digital River-One Network Inc., Aliso Viejo, CA (http://onenetwork.digitalriver.com/) Affiliate Data management system designed data feed module in affiliate interface. The creation, modification and management of Data feed using data from database as per request made by User. Responsibilities: Developed an automated dashboard using CakePHP to generate of charts with different metrics and filters options. Developed, Organized, and maintained dashboard database (MySQL). Gathered data through CRON jobs and Excel/CSV files. Modified/created CRON jobs to automate the process of collecting data from different data sources. Integrate PHP into custom templates. Hand coded standards compliant, cross-browser compatible HTML and CSS Created Photoshop mockups for End User / Business requirement documents. Improved the site s look and feel (Web 2.0) with slide-out panels that replaced the older type of pop-up windows to manage related information and improve ease of use. Improved site usability by introducing a pull-down menu based on the implementation of AJAX libraries for each of the brand s instances. Performed Coding in PERL/CGI and Oracle. Used JavaScript (JQuery) for validations and providing UI effects. Designed and implemented additional custom AJAX/JavaScript code that integrated with the existing DHTML/XHTML system. Extensively used CSS, HTML, and JavaScript code for UI development. Created efficient CakePHP models for querying metrics from the data. Environment: PHP 5, Mod Perl, CakePHP, UNIX, MySQL, JavaScript, jQuery, HTML, AJAX. Employer: HostRightNow Technologies India Pvt. Ltd, Jaipur India Oct 2005 Jan 2007 Role: eCommerce Web Developer Responsibilities: 1. Responsible for new developments & maintenance of web-enabled e-commerce applications. 2. Involved in analysis and troubleshooting of performance issues and problems occurred. 3. Involved in preparation of various SDLC related documents like PS, UTP, DRF, Test plan and Test cases. Projects: Neerja International (Http://www.neerjainternational.com) o Client: Neerja Blue Pottery Business o Technology: PHP, HTML, JavaScript, CSS, Apache, MYSQL o Summary: Online shopping cart for blue pottery products. Users can view blue pottery product images, add in favorites, add in cart and purchase using credit card. Potteryville (Http://www.potterville.com) o Client: Neerja Blue Pottery Business o Technology: Drupal, PHP, HTML, JavaScript, CSS, Apache, MYSQL o Summary: Online shopping cart made in Drupal for selling blue pottery tiles. Users can view tiles, add in cart and purchase using pay pal payment gateway. 180 Design (Http://www.180-design.com) o Client: Tammy l. Roy o Technology: Cubecart, PHP, HTML, JavaScript, CSS, Apache, MYSQL o Summary: Online shopping cart made in cube cart for selling designer products. NC Real Estate Data (Http://www.ncrealestatedata.com) o Client: James s burn o Technology: Google map kit, AJAX, PHP, HTML, Java Script, CSS, Apache, MYSQL o Summary: Real estate site for selling properties. User can view house pictures and location using google map. Palmsweightloss (Http://www.palmsweightloss.com) o Client: Palms o Technology: PHP, HTML, Java Script, CSS, Apache, MYSQL o Summary: Users can view weight loss products, purchase products, and monitor weight using weekly calendar of weight loss/gain. Employer: Web Integrated Technologies India Pvt. Ltd, Jaipur India Apr 2005 - Oct 2005 Role: Software Engineer Responsibilities: Responsible for developments & maintenance of Commercial and Dating Sites with facility of Chat Messenger, Private Messaging, Instant Messaging, Astrology Wheel, and Personality Test. Projects: Ismailimatch (http://www.ismailimatch.com) o Technology: PHP, HTML, JavaScript, PHP calendar, CSS, Apache, MYSQL o Summary: It is a dating site which have chat messenger, instant messaging, and personality test with administration facility. Pets World (http://www.petsworld.com) o Technology: PHP, HTML, JavaScript, Photo Gallery, CSS, Apache, MYSQL o Summary: It is a commercial site for pet lovers. Pet Lovers can upload his/her pet pictures and maintain a gallery on payment basis. Users can view hit rate of pet, upload songs and poems for pets. Employer: National Informatics Center (NIC), Jaipur India Feb 2004 - March 2005 Role: Software Engineer Trainee Projects: Data Depository System Client: Rajasthan State Treasuries Technology: RedHat Linux AS 2.1, PHP, JavaScript, HTML, CSS, MySQL, Oracle 9iR2, Shell Script, PL/SQL Server Pages Summary: Developed Data Depository System with RedHat Linux AS 2.1 and Oracle 9iR2, to store employees pay details for Rajasthan State Employees. I designed and implemented an oracle database used for PC-based configuration of customers and services. Specific duties included logical and physical modeling of the database, writing stored procedures and triggers, and CGI development in PSP (PL/SQL Server Pages). I also served installing and upgrading oracle software in a RedHat Linux environment. Employer: RajComp Info Services Ltd., Jaipur India Jan 2002 - Jan 2003 Role: Software Engineer Trainee Responsibilities: Performed Coding in PERL/CGI and Oracle. Design, and Development and testing Documentation and User training Performed Gap Analysis, High Level Design and Detail Design Performed Design reviews, Code walkthroughs and task estimation. Created Data flow Diagrams and Process Flow diagrams. Developed Feedback, Contact, Email PHP Script. Created backend stored procedures in PL/SQL and SQL/Plus. Did QA Integration testing. Created test cases test condition, Ran the Test and validated results. Did Documentation of programs and tests. Keywords: cprogramm cplusplus quality analyst user interface access management information technology microsoft procedural language California Montana New Jersey North Carolina Virginia