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QA manger- Scrum master -10+ - : NJ/NY/Remote

[email protected]

Location: Edison, New Jersey, USA

Relocation: : NJ/NY/Remote

Visa: USC

Shamir Mohid [email protected] ([email protected]/609-508-8255) Professional Summary With over 10 years in the field, I am skilled in designing and implementing QA strategies using both manual and automated tools. Proficient in Agile, Scaled Agile, SAFe, and Waterfall methodologies. I possess technical expertise in automated testing tools, defect tracking, documentation tools, scripting languages, and database tools. My career includes significant roles on major projects for clients such as BMW, KFC, Mercedes-Benz USA, Hearst Corporation, and Cablevision, where I have led QA teams, improved processes, managed projects, and contributed to high-profile client relationships and successes. Technical Expertise Automated Testing Tools: Selenium with Cucumber, Perfecto Mobile and Playwright Defect Tracking Tools: Test Director, Test Rail, Quality Center 10, Rational Clear Quest, Jira, Bugzilla, xray Documentation Tools: Confluence, Figma, Miro, Word, Excel, Project Technology: JavaScript, MongoDB, PostgreSQL, Splunk and Workfront CMS: Contentful and Magnus Plan.Net Project: BMW Germany, KFC Japan & Australia (YUM) March 2023 Present Role: Sr Scrum Master/Project Manager Responsibilities: Orchestrated comprehensive audits and strategic enhancements, improving efficiency and KPIs, demonstrating leadership in Agile project management. Facilitated process reevaluation and enhancements, presenting findings to the executive board, showcasing expertise in Agile methodologies and stakeholder communication. Implemented efficient testing strategies for the KFC app. Directed the adoption of automated testing within Agile frameworks, achieving a 20% time reduction without sacrificing quality, reflecting Agile project execution and technical leadership. Led a successful Agile Proof-of-Concept, showcasing innovative project management and the integration of advanced technologies within Agile environments. Strengthened key client relationships with a focus on Agile delivery.Played a pivotal role in expanding partnerships through Agile project management and technical insights, underlining the ability to manage relationships and projects in an Agile context. Demonstrated Scrum leadership by aligning team efforts with the company's strategic roadmap, emphasizing skills in Agile team management and milestone delivery. Led initiatives that resulted in a 15% reduction in customer-reported issues, leveraging Agile methodologies to enhance B2C app reliability and customer satisfaction. Publicis Sapient - Razorfish Project: Mercedes-Benz USA October 2015 January 2023 Role: Sr Scrum Master/Project Manager Responsibilities: Spearheaded strategic collaborations with the Mercedes leadership team to define and align business needs with the development of the Mercedes me platform, ensuring clear communication of program progress and outcomes. Directed the coordination between Product Owners and development teams to establish project plans, successfully executing Functional Walkthroughs, User Acceptance Testing (UAT), and the creation of User Manuals, enhancing user engagement and satisfaction. Championed agile practices across multiple Scrum teams, leading to the development of effective Product and Sprint Backlogs, improving feature prioritization and integration, and ensuring the agile and Scrum methodologies' understanding and application were consistently enhanced. Managed the end-to-end data pipeline and ingestion processes, contributing to the platform's data integrity and availability. This included the development of Tableau dashboards to facilitate data-driven decision-making, presenting key metrics and trends to senior stakeholders, and conducting rigorous data validation and quality assurance to maintain the platform's integrity. Executed comprehensive testing strategies, including the use of Traceability Matrixes, Test Cases, and Defect Reports, to ensure all system modifications met business requirements. Led the quality assurance for the Mercedes me customer app, achieving seamless integration with Mercedes-Benz vehicles and enhancing customer experience through regular feature updates and the integration of a secure payment gateway. Implemented a transformative automation framework for the QA team, significantly improving testing efficiency and product quality, while overseeing QA documentation and coordination of global teams. Demonstrated leadership in troubleshooting, mentoring, and promoting a culture of excellence and innovation within the team, leading to improved defect containment and staff development. Hearst Corporation August 2012 September 2015 Project: App Lab/Hearst Digital Media Role: QA Analyst Engineer Responsibilities: Reviewed business requirements, system requirements, wireframes, and use cases to understand the architecture and functionality of the products. Managed QA projects at Hearst Digital Media, leading an 8-member offshore team in Vietnam and handling various Agile/Scrum SDLC phases. Reviewed and validated business requirements and system architecture. Managed over 50 template tests using Hearst s CMS (Magnus), and collaborated on app integration testing with Modiface. Led native advertising projects and defect tracking using Bugzilla, JIRA, and Service Now; developed test plans and spearheaded data migration to AWS and a new subscription system with Amazon. Conducted Salesforce CRM testing for 21 brands, managed digital/print subscription campaigns, and streamlined processes for sweepstakes and subscriptions. Served as QA liaison for Conde Nast and managed Newsstand app automation in App Lab, coordinating with Adobe and Perfecto Mobile on app validation and environmental issue resolution. Utilized Xcode for build creation, device logs, ipa uploads, and versioning, and actively participated in Agile meetings and requirements gathering. Client: Cablevision, NY November 2010 August 2012 Role: QA Analyst Responsibilities: Conducted system and regression testing for Cablevision's user interface across various set-top boxes. Developed requirement traceability matrices, linking requirements to test cases and code releases, and prepared test summary reports for software release approvals. Managed resource allocation between ongoing projects and urgent production defects. Also collaborated with product and software development teams for defect resolution and defect review meetings. Ensured accurate and complete test requirements with the product development team, creating detailed test cases and scenarios. Executed audience measurement testing using UC post and manual test scripts for system and integration testing. Created test data and configured campaigns using PCC, a proprietary content management tool, and monitored backend e-commerce logs for data validation. Extensively used Quality Center for test organization, planning, defect tracking, and coordination of regression testing with offshore teams. Validated and logged offshore team's identified defects in Quality Center. Selected test cases for automation using Storm and gained experience with ad overlays on interactive channels using SeaChange and Hotspot systems. Education: Bachelors of Commerce, Bombay University, 1998 ([email protected]/609-508-8255) Keywords: quality analyst access management active directory New York