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Subha Priya Sridharan - Business Analyst

[email protected]

Location: Dallas, Texas, USA

Relocation: Yes

Visa: GC

Subha Priya Sridharan Business Analyst 408-406-3709 [email protected] Dallas, TX Yes GC Professional Summary A competent professional with 7+ years of experience in the field of Business / Data analysis in various domains a self-starter with excellent communication and presentation skills with strong analytical and problem solving skills. Strong experience in all phases of Software Development Lifecycle (SDLC) including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing using Waterfall, Agile/Scrum, Kanban, RUP (Rational Unified Process)/AUP (Agile Unified Process) and Software Testing Life Cycle (STLC). Well-versed with Product backlog, Sprint backlog, epic, user stories, and acceptance criteria. In-depth understanding of Project Management Practices and Principles including Time Management, Budget Management, Resource Management, Risk Management and Change Management. Excellent analytical skills to understand the business process functionality and to translate them to Business Requirement Specification and System Requirement Specifications. Experience in testing backend applications using SQL for Data Validation, analysis, mapping and maintenance of databases like MS-SQL Server and MS Access. Experience in implementing Rational Unified Process Methodology using Rational tools, working with Agile Development methodology by implementing and delivering Business Processes in iterations. Proficient in using Agile Scrum methodologies, performed roles of Scrum Master following sprint/standup sessions, and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects. Exposure to Salesforce service and health clouds with good knowledge and understanding of Customer relationship management processes like Sales, Marketing and Customer services. Experience in reviewing Test plans, Test cases and Test case execution using Test Director. Experience in conducting GAP analysis, User Acceptance Testing (UAT), Cost benefit analysis and ROI analysis. Responsible for SQL query transcripts for data governance, optimization and data definition standardization. Extensive knowledge on E-Commerce, Credit Card Application Process, Electronic Payment Processing, Stocks, Investment Banking, Inventory Management, Accounting, and Mortgage Industry. Experience in creating process maps (data model) and configuring Salesforce Administrative tasks. Experience in leading successful JAD session for deriving functional/non-functional requirements and document decisions on the future state of the systems and processes. Hands-on experience with process modeling using Unified Modeling Language (UML) including use case, sequence, activity diagram, Mockups. Experience working with business users, SME, offshore team and senior management. Experience in assisting Project Manager with the following activities SOP, RFP, Planning and Budgeting. Experience in developing business and functional Requirements, including requirements traceability, categorization, and prioritization following SCRUM methods. Able to effectively converse, relate and liaise with multifunctional teams, including business owner, stake holders, mangers, architects, developers and testers at all levels. SKILL SET: Methodologies : RUP, UML, Agile, Waterfall Project Management Tools : Microsoft Project, MS-Office, Excel, Power Point Content Management Tools : JIRA, Microsoft SharePoint Document Design Tools : Rational SoDA, Rational Requisite Pro, Testing tools : Rational Suite, Test Director, HP ALM Database : Excel (spreadsheets), MS Access, RDBMS, SQL, DB2 Languages: : SQL Business modeling tools : Microsoft Visio 2007, Rational Rose, rational software architect Business Skills: : Business Definition Requirements, Use case Modeling, JAD Sessions, Requirement Gathering, Use case development, Solution design, Process flow design, Prototyping, Data Analysis Version control tools : Rational Clear Case, JIRA Education Details: Master s in biotechnology -Vellore Institute of Technology (2006-2008)-CGPA-9.2 Bachelor s in science -Madras University-(2003 -2006) 82.53% PROFESSIONAL EXPERIENCE: HCL Technologies Business Analyst Dec 2022 Till Date Responsibilities: Analyzed requirements, developed workflow charts and diagrams, assessed legacy system capabilities to develop system specifications documents Implemented business rules, logic and processes in Software development life cycle (SDLC) Worked to create Data Mapping Documents and worked with business to write transformation rules through SQL. Maintained system protocols by writing and updating specification documents Supported the development and delivery team throughout the system implementation Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues. In depth knowledge of RUP's Iterative Software Development Life Cycle, Waterfall and Agile Methodology Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications Experience in the documentation of system and business requirements and specifications, design and development of use and test-case scenarios and root-cause analysis, GAP analysis, developing test plans, test scripts using SQL, Assisting System Integration testing (SIT), user acceptance testing (UAT), training, and implementing new processes and technology. Designed and implemented basic SQL queries for QA testing and report. Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested the same Interacted with stakeholders and gathered requirements as per the business needs. Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues. Worked on SQL Server database to extract data and build Business reports and queries to resolve data issues in source system databases. Conducted JAD sessions with the stakeholders, end users and SME, to determine the critical business processes and identify key functional requirements. Worked extensively through Agile development methodology by dividing the application into iterations Facilitating Scrum Daily Standup, Product Backlog, Backlog Grooming, Sprint Planning, Retrospective Agile ceremonies. Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's. Hands on work experience with Waterfall, and Agile software development methodology Using Scrum and Kanban. Participate in Daily Agile Scrum "Stand-up", Biweekly Sprint Planning and Retrospective Sessions and update the team on status of upcoming User Stories. Wrote Application Functional Design Document (AFD/FRD) for various applications across different platforms to be used by developers for coding. Documented Requirement Traceability Matrix in Requisite Pro for traceability of requirements through test cases. Environment: UML, Agile/Scrum, SQL, Requisite Pro, Microsoft Office (Excel, Word, PowerPoint and Visio). Mindtree/Microsoft, Bellevue, WA Business Analyst Nov 2021 Dec 2022 Responsibilities: Worked with stakeholders to elicit, analyze, communicate and validate non-functional requirements as related to business processes, policies and information systems. Defined and documented business, and non-functional requirements by describing statements of the goals, objectives, or needs of a particular stakeholder or group of stakeholders Translated high-level business requirements into specifications for the IT organization and manage changes to such specifications Obtained consensus by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Provided input to estimates for project management and change management activities through analysis of requirements effort, resources, and technology. Captured current and future state processes as well as document requirements to support them. Conducted SWOT Analysis, Cost Benefit Analysis and ROI Analysis. Conducted structured walkthrough sessions with project team and project sponsor to obtain approval on presented artifacts before sending them to sign off. Worked on Code Group Management (CGM) and conducted requirement gathering sessions to create Business Requirement Documents (BRDs), Functional Requirement documents and Data element documents. Conducted Requirements walk thru sessions and sent the requirements, Logical and Physical Designs for review and sign off to SMEs and IT leads. Conducted workflow, process diagram and GAP analysis, ROI analysis to derive requirements for existing systems enhancements. Lead Joint Application Development (JAD) session to capture and elicit the requirement to prepare Business Requirement Document and Function requirements document and obtain sign off on final documents Facilitated daily stand ups and managed task board with user stories and board. Created workflow diagrams, UML diagrams, process models, activity diagrams, use cases, for incorporating business process modelling & design changes in the order creation/ management system. Planned, coordinated, and monitored project levels for performance and activities to ensure project completion using Work Breakdown Structure (WBS) in MS Project. Acted as a liaison between business staff and technical staff to articulate and communicate their needs, issues and concerns. Environment: MS Visio, MS Project, Windows 7, Microsoft Office suite, Microsoft Visio, Rational Unified Process (RUP), UML, Microsoft Project, Rational Rose, iLink systems Inc, Business Analyst Aug 2020 Nov 2021 Responsibilities: Conducted JAD sessions with the stakeholders, end users and SME, to determine the critical business processes and identify key functional requirements. Communicated with the stakeholders to understand the scope of the project, gathered and documented the requirements. Interviewed the SME s and carefully recorded the requirements by asking detailed questions and documented all the requirements so that they could be understood by both business people and technical teams. Created the user requirement specifications and helped convert them to functional requirements, business case and glossary. Identified and defined actors, and grouped them into UML Use-Case, Activity and Sequence diagrams in MS Visio. Held walkthroughs with the developers and QA teams in order to communicate enhancement requests and to answer and clear all their queries. Exposure to Retail Business Processes - Broad knowledge of how a retail store/ecommerce operates, Sales audit, Inventory & accounting, payment card process. Used Test Director to manage and track defects, prioritized defects with each build and made sure that they were communicated to the appropriate teams. Maintained requirements traceability in order to keep all the teams up-to-date with the progress of the project. Initiating and leading meetings to coordinate workshops gather and document requirements. Ensure meetings remain on task and any necessary decisions are made, able to ask the right questions to guide discussions, ensuring desired outcomes. Collaborate with external BAs to develop portals into external company web sites, enhance existing applications and processes and retire obsolete or redundant processes. Communicate project status and details to the Retail Applications team as well as key stakeholders via weekly meetings, conference calls, and email. Responsible for gaining a good understanding of user needs and accurately representing them in a well-documented software functional specifications document. Worked with QA team for creating test plans, test scripts and participated. Involved in developing Test plan and Test cases based on Use cases and Functional Specifications Documented, reviewed, and verified testing procedures for compliance to Interface Quality Assurance and Development standards and policies Environment: Requisite Pro, UML, VB Script, .NET, Agile/Scrum, SQL, Microsoft Office (Excel, Word, PowerPoint and Visio). Collabera Inc/Premera Blue Cross, Bothell, WA Business Analyst Oct 2019 May 2020 Responsibilities: Successfully pursued different phases in the Software Development Life Cycle Extensively prepared BRDs and FRDs to freeze business requirements and provide deliverables Communicated with business users and technical teams to build applications based on the business requirements Created Mock-ups and Wireframes for GUI requirements during the requirements gathering process. Planned and hosted various scrum meetings for sprint/release -scrum/ iteration planning meetings, demos, release planning meetings, retrospectives. Conducted JAD sessions and worked together with the project managers across most departments to discuss Project Requirements Assisted in generating the test scenarios using the test director and performed various tests such as GUI tests, Regression tests and Load tests. Designed and prepared weekly reports for Senior PM including Status on updates of project, product and clients Designed and developed Use Cases and Business Process Models to detailed level appropriate for technical analysis and system design Conducted backlog refinement and prioritized the iteration and delivery of iteration with the Scrum team. Provided the week-to-week tactical objectives to scrum team Conducted and participated in brainstorming sessions to find solutions, and identifying assumptions, constraints, risk and issues Established Interlocks with the source systems and attended their scrum calls to follow the completion of the user stories. Comprehensively worked on the Agile and Rational Unified Process(RUP/AUP)'s software development cycles with four successive phases in RUP including Inception, Elaboration, Construction, and Transition Recommended additional security steps and some system changes that help to eliminate identified risks or gaps Identified key business functions and stakeholders to participate in procurement activated and invited them to scrum calls and sprint planning sessions. Recommended important additions or changes to projects that resulted in cost saving and increase in revenue for the company. Provided regular verbal and written status reports to IT management and business community; published meeting and maintained project plans Provided valuable suggestions to the business for enhancement of the website and business model. Coordinated with the project team and testing team to revise project artifacts (use-cases website specifications, test scripts, and web content analysis) to reflect requirement changes. Worked with a team to design the workflows and the wire frames and Mockups for the whole process from searching for a product to checkout, payment and delivery. Worked with the QA team to test the website and reviewed their notes Worked with the technical team to implement the application and published the site on the net Environment: MS Outlook and Communicator, RUP/UML, MS Visual Studio 2003, Java, VB 6.0, HTML, SQL, XML, SQL Server, MS Power Point, MS Office. Share Point. Inspur USA Inc / Microsoft, Bellevue, WA Business Analyst Jan 2016 to Jun 2019 Responsibilities: Functioned as the primary liaison between the Stakeholders, Technical and QA team throughout SDLC by conducting brainstorming and JAD sessions to identify and clarify requirements. Closely coordinated with cross functional team acceptable solution, and created Business Requirements Document and Functional Design Document. Worked with Data modeler to create Data Mapping, and Data Dictionary (metadata) for different Line of Business- Suspicious Activity Management, Income and Asset Estimate, and Customer Wealth Management. Involved with cross- functional teams as per Data Governance process to document file sizes, file type, file processing schedules and time file coming from different source for regular tracking purpose. Coordinated with the Analytics business team to establish a business process to ensure that all the reference data changed are adequately documented before remediation. Performed Data Profiling to examine the data sourced from various Frond End Applications, and data validation by running SQL Queries using Teradata based on existing Business Rules. Business Rules in order to plan data cleansing, and data enrichment strategies. Worked with QA team to design test plan and review Test Cases/ test scripts and documented all issues identified during the testing phase and ensured that all incidents were discovered, tracked, and resolved. Facilitated User Acceptance Testing (UAT) using HP Quality center with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing. Conducted UAT and Coordinated with the QA Team. Environment: Windows XP, MS Office Suite (Word, Excel, Access, PowerPoint and Outlook), MS-VISIO, Agile, Waterfall, JIRA Used HP ALM Tool for write and execute Function test cases. Keywords: quality analyst information technology hewlett packard green card microsoft Texas Washington