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Mohammed Faisal - Business Analyst

[email protected]

Location: Chicago, Illinois, USA

Relocation:

Visa: GC

Over 9+ years of experience as Business Analyst/Business Systems Analyst in diverse industries and cultures with proven experience in Oil C Gas, Retail, Insurance, Banking and Healthcare domains. Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of different methodologies including Waterfall, Agile (SCRUM), Rational Unified Process (RUP) and Rapid Application Development (RAD). Managed and prioritized user stories using JIRA. Worked with the development team to identify blockers and provide resolution. Good Experience in business flows from RPA perspective in order to meet client specific business automate processes. Highly skilled in writing Business Requirements Document (BRD), Functional Requirements Documents (FRD), Test cases, Test plans, root-cause analysis and GAP analysis. Highly skilleds in dealing with diverging perspectives and identifying risks for project mitigation. Experience in Business and Technical Data Analysis, Data Profiling, Data Migration, Data Integration Experience developing source to target Data mappings, business rules and data definitions with strong understanding of Data Governance principles. Experience in perform Data Analysis and for reporting needs. Regularly interacted with the development team, database designer and the higher management to meet the deadlines of Project milestones. Collaborated in developing training materials for end-users to ensure successful delivery of project. Demonstrated capability in managing people and leading geographically dispersed teams on various complex projects. Strong business acumen, strategic thinking, verbal and written communication, interpersonal and presentation skills. SKILL SET: Project Management Tools JIRA, Confluence, MS Project, MS Share Point, Microsoft Office Packages, Azure Dev Ops SDLC Methodologies Agile (SCRUM/ SAFe/ Kanban/ XP), Waterfall, Spiral Databases DB2, Oracle, SQL Server 2012, PL/ SQL, SQL Server 2000, MS Access, Flat files Testing Tools QC, Swagger, SOAP UI, HP Load Runner, Cucumber, Postman Programming Languages MySQL, HTML5, CSS3, C, C++, JavaScript, DWL (Data Weave Language) Web Services API JSON, REST, SOAP, XML, FIX, STML, AJAX Technologies MULESOFT - Anypoint Studio, AWS Lambda, AWS Redshift, Amazon S3, Amazon EC2, Kinesis. ETL & Reporting tools Informatica Power Center, Tableau, Power BI Operating Systems Windows XP/ 7/ 8/ 10, Mac OS X/ Sierra/ High Sierra/ Mojave Design & Version Control MS VISIO, Smart Draw, CA Erwin, Jenkins, Balsamiq, Drawio Certifications Scrum master International Scrum Institute. : Professional Experience: Arbella Mutual Insurance | Boston, MA July 2021 - Present Sr. Business Analyst Interacted with the stakeholders to get a better understanding of client business processes and gather business requirements. Worked on Issue Management log and facilitated meetings with stakeholders. Worked on core migration infrastructure requests on receiving the files. Utilized Agile methodology to configure and develop process, standards and procedures and created a Business Requirement Document. Gathered and identified business requirements from the business stakeholders and translated them to system specifications. Derived functional specifications document based on the User Requirement Specification and used JIRA for documenting requirements. Created defect tracking using JIRA and reviewed them in subsequent iterations of the application development process. Created and maintained complex system and process flow documents to support the full software development lifecycle Work with product managers, project managers, and business units to define and prioritize the team backlog to meet deliverables in a fast paced agile/scrum environment Created business process workflow diagrams (Activity diagrams) in Microsoft Visio. Generate Automated financial and operational reports using data from multiple sources Created workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements. Involved in Root Cause sessions to identify the postproduction bugs and include the relevant teams to brainstorm the solution. Assisted in writing white papers and publishing client success stories using UiPath solutions. Created a business process combining OCR and Blue Prism RPA for clinical claims processing. Incorporated AI Data extraction within UiPath RPA workflow for finance invoicing business process Maintaining active backlog of enhancements and active pipeline of new projects; Providing RPA demos to client business teams Leading the effort on analytics dashboard creation for business and RPA bot operational metrics. Environment: Business Analysis, Jira, RPA, UiPath, Agile, Scrum, Blue Prism, OCR NEXERA Inc, New York, NY May 201G June 2021 Business Analyst Used Unified Modelling Language (UML) to prepare various business documents like use cases diagrams, process and workflow diagrams, sequence diagrams from the gathered requirements and I also created diagrams using MS Visio. Coordinating relationships business C technical teams to detail user stories (requirements) to be approved for sprint C Release plans through SDLC. Analyze data to find actionable insights that lead to great business decisions and new product opportunities. Created new business workflow for the pharmacy to save cost by reducing pharmacist to pharmacy technician s ratio Conducted return on investment (ROI) analysis for the program and created strategy to optimize staffing based on the various factors, resulting an average of over $1Mn cost savings for each hospital Project Manager for transformation projects for 17 pharmacies Managed migration from existing OPUS systems to EPIC Willow systems for 17 pharmacies Collaborated with an external consulting team on establishing contracts for with major PBMs for each of the pharmacy Environment: Business Analysis, Jira, Agile, Scrum, SDLC, MS Visio, UML CATALENT PHARMA SOLUTIONS, Somerset, NJ Jun 2017 April 2018 Business Analyst Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements. Transform business database extracts and produce actionable reports utilizing Microsoft Power BI to meet key stakeholder requirements Designed C developed use cases activity diagrams OOAD using UML C BPM. Created business process workflow diagrams (Activity diagrams) in Microsoft Visio. Generate Automated financial and operational reports using data from multiple sources Created workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements. Extract data from business intelligence system and generate reports for planning/MDM, manufacturing and other areas of the supply chain. Input and reviewed financial statements through excel, working with various non standardized data tables to ensure client satisfaction. Managed project to re-design client notification process including system notifications, capturing loan changes and implementing wait periods on mortgage closing dates Introduced Agile methodologies to reflect liquid nature of front-office improving time-to-market Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes. Designed a technology solution to allocate resources based on difficulty of each incoming clinical projects, to improve productivity Integrated solution in Workfront (web-based ERP tool) to enable better reporting and data analysis for future use Created human resource capacity planner to improve planning and reduce delays in timelines by 10% Collaborated with other business functions such as Clinical Management Consulting Services, Marketing and Quality Assurance to created similar models to improve overall customer service Environment: Agile, Scrum, JIRA, SDLC, MS Visio, Workfront, ERP, UML PROTIVITI CONSULTING, Mumbai, India Jun 2013 May 2016 Business Consultant Process Improvement, Business Process Modeling, Internal Audit C IT Audit: Pharmaceuticals, Telecommunication C Media Led over 20 projects (worth $200K) with teams of 4 to 10 consultants and recommended measures projected to save $100k Led projects to optimize end-to-end business processes i.e. Procurement, Inventory Management, Materials Management, SCOP, Supply Chain Planning and Order Management by leveraging Six Sigma methodologies Identified design and design gaps through data analysis and interactions with process owners to improve overall performance Documented benchmarking standards for processes based on understanding of client business and industry best practices to improve efficiencies. Designed future-state process maps indicating controls to mitigate future risks Executed third party vendor information security assessments for areas such as Information Security, Incident and Problem Management, Logical and Physical Security, Business Continuity, IT Disaster Recovery, and Service Level Management Trained fellow consultants for business process modeling and process flow design on MS. Visio Environment: Agile, Scrum, Disaster Recovery, Information Security, Supply Chain Contatct: 602.606.8963 Keywords: cprogramm cplusplus artificial intelligence user interface business intelligence sthree information technology hewlett packard microsoft procedural language California Massachusetts New Jersey New York