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Priyadarshini - Salesforce Automation Tech. Lead or Architecture
[email protected]
Location: Chicago, Illinois, USA
Relocation: Any
Visa: H1B
Priyadarsini Muthuvel


Professional Summary:
A highly component- and result-oriented Salesforce automation tech lead and architect with 10+ years of experience in functional testing, automation testing, API testing, and performance testing
Experienced in leading teams, working with onsite and offshore teams, and interacting with the client/vendor team.
Experience in developing the new framework from Scratch as a Test Architect
Strong Knowledge of Automation Testing in Core Java Selenium with the TestNG Framework
Also good experience in Typescript with Protractor, Cypress, and WebDriver IO with Chai
Hands-on experience on Appium in both the simulator and emulator
I also have experience in load testing, stress testing, and performance testing of web applications.
Good experience on the Salesforce applications such as CPQ, sales, service, and community cloud.
Experience spans across testing in various domains like insurance, retail, sales, service, CPQ, Territory, B2B e-commerce, and B2C e-commerce.
Experience working with agile in scrum framework as well as traditional SDLC cycles
Strong experience with BDD and TDD scripts with cucumber and written step definitions for Gherkin-based features
Sound understanding of SOQL for querying and searching data for Salesforce.com
Experience working in DevOps, AWS (I AM, EC2, Code Commit, Jenkins), and CI/CD (Jenkins) environments
Experience working on Salesforce.com (SFDC), an on-demand CRM tool
Good experience in implementing the Selenium tests using hybrid-driven, data-driven and behaviour-driven frameworks using the design pattern of page object model
Good experience with Java and SQL
Performed back-end testing by developing and executing the SQL queries.
Good experience in handling business CRM processes like Lead Management, Opportunities and Case Management in Salesforce.com.
Good competence in multiple platforms testing that is Salesforce and Website.
Worked in various tools like JIRA, Test Rail, ALM, and Qtest.
Robustly experienced in preparing Automation Test Plan document, Test Case document with summary and Defect Sheet.
Hands on experience in Web Service Testing using POSTMAN, RestAPI, Karate
Strong experience of Project management skills such as time estimation, task identification, and scope management
Good experience on conducting the defect triage meeting
Strong understanding in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Knowledge in designing and developing Test Plans and Test Scripts.
Good experience on Docker and SonarQube.
Good experience on Browserstack
Good experience on conduct the QA audit for validating the Automation QA Process
Strong experience on taking the 1st and 2nd level of interviews for selecting the right candidates.
Good experience on preparing the Automation demo slides and presenting as well
Good experience on Risk management: Risk Mitigation and Risk report preparation
Hands on experience of Automation Test report, Automation Test closure report.
Strong experience on code review in Bitbucket , Github and AWS Code Commit
Hands on experience on Tosca, Testim, Provar

Awards:
Spotlight Award for outstanding performance and contributions to R&D in Automation New Frameworks
Spotlight Award for outstanding performance and successful project completion
Cash Award for successfully completing the project on time
Certifications

Certified ISTQB Advance Level Test Manager
Certified Scrum Master (CSM)
AWS Solution Architect Associate
Salesforce ADMIN
Salesforce CPQ Specialist
Salesforce Platform APP Builder
Salesforce OMNI STUDIO Consultant
Java - Oracle Certified Associate 8 (OCA8)
ISTQB Foundation Level Certified
Educational Qualifications

M.Sc., Computer Science in Institute of Bishop Heber College during 2011-2013.
B.Sc., Computer Science in Institute of Cauvery College for Women during 2008-2011.
Technical Skills:
Programming Languages Java, Gherkin

Scripting Languages JavaScript, TypeScript
Test Framework & Assertion Library TestNG, Chai
Build Tool & Package Manager Maven, Gradle, Yarn, Npm, Node
CI Tool Jenkins
Database Management SQL
Frameworks & Standards Data-Driven Development, Hybrid Driven development, Behavior-driven development (BDD Cucumber), Protractor, Appium, Serenity, WebdriverIO, Cypress
IDE Eclipse, VS Code, IntelliJ
Version Control Github, Bitbucket, AWS code commit
Test Management Tool Test Rail
Project Management Tool Jira
Defect Management Tool Jira
Domain CRM(Salesforce) ERP(PeopleSoft)
Cloud AWS
Performance Testing JMeter
API Postman, RestAPI,Karate API
Micro services Docker


Organization : RafterOne
Duration : February 2022 Aug 2023
Designation : Salesforce Automation Test Lead.

Motorola
Environment : Salesforce CPQ (Retail)
Role : Salesforce Automation Testing Lead
Testing : Functional and Automation Testing
Roles and Responsibilities:
Act as Automation Architect and developed the framework from scratch on the Cucumber using BDD Approach
Worked as Automation tech lead for managing the 4 members in the project
Understanding the requirement and preparing the test cases and develop the new automation framework using BDD approach in Cucumber
Worked on the Visual Studio and maintain the code in AWS Code Commit and Github
Coordinated with developers, business analysts, and offshore teams for test preparation and gathering and clarifying business requirements
Reported and managed defects to ensure that all issues are resolved according to guidelines and expectations.
Created and maintained test data as necessary to support testing efforts in various environments.
Performed Functional and automated testing such as in different Salesforce environments Sandbox, INT, UAT.
Tested various profiles, Roles against their expected access level to various functionalities and capabilities.
Tested the territory management regions like APAC, NA, EMEA and LATAM
Tested the Net new opportunities, Renewal Opportunities and Amendment opportunities and create the Quote
Validating the Salesforce object s record creation such as Opportunity, Quote, Oder, Approval Process, Doc Sign, Contract, Assets, Subscription, Quote line, Products, Invoice, Payment, Currency based on the territory management
Validating the Configure, Quote and Price
Tested with SOQL queries for validating the data and retrieving the test data for the territory management
Automated the Test scripts and maintain in the AWS Code commit
Automated the test cases in Provar tool
Implemented the RestApi, SQL in the framework
Implemented the Docker, Devops in the AWS
Implemented the Splunk report
Validated the CRUD operations in SQL
Tested in poweshell as well




BoardSource
Environment : Salesforce B2B Ecommerce (Retail, Inventory)
Role : Salesforce Automation Test Architect and Lead
Roles and Responsibilities:
Lead the design and implementation of test infrastructure and test automation in BDD Cucumber Approach
Worked as Automation tech lead for managing the 4 members in the project
Consult with stakeholders throughout our customer organisations to ensure a comprehensive set of test requirements are understood and are aligned to the customers business objectives
Own the test automation strategy and lead the Automation Testers by promoting this vision throughout the test community
Identify manual test processes and inefficiencies and improve them through automation
Investigate and recommend tools to support continuous integration and test automation objectives and processes aligning to the overall test automation strategy
Analyse product source code and work with development teams to propose and improve appropriate test strategies
Drive best practice within test automation, supporting Automation Testers, identifying required skills, and helping to drive continuous improvement in automation practices
Be an evangelist to stakeholders about test automation, continuous integration, continuous delivery, and agile practices
Demonstrate a leadership role in ensuring that new and existing processes are aligned to test automation guidelines
Automated the Salesforce ecommerce site
Automated the salesforce modules like product, Price book, Add to cart, Email cart, Checkout page, Order placement and validating the same in Salesforce using the rest API
Automated the Inventory management in Salesforce
Automated the test cases in Provar tool
Implemented the RestApi, SQL in the framework

Truckstop
Environment : Salesforce CPQ and B2B Ecommerce (Retail)
Role : Salesforce Automation Test Architect and Lead
Testing : Automation Testing and Performance Testing
Roles and Responsibilities:
Lead the design and implementation of test infrastructure and test automation in BDD Cucumber using Java
Consult with stakeholders throughout our customer organisations to ensure a comprehensive set of test requirements are understood and are aligned to the customers business objectives
Own the test automation strategy and lead the Automation Testers by promoting this vision throughout the test community
Identify manual test processes and inefficiencies and improve them through automation
Investigate and recommend tools to support continuous integration and test automation objectives and processes aligning to the overall test automation strategy
Analyse product source code and work with development teams to propose and improve appropriate test strategies
Drive best practice within test automation, supporting Automation Testers, identifying required skills, and helping to drive continuous improvement in automation practices
Be an evangelist to stakeholders about test automation, continuous integration, continuous delivery, and agile practices
Demonstrate a leadership role in ensuring that new and existing processes are aligned to test automation guidelines
Implemented the RestApi, SQL in the framework


Client : Trane
Client Profile : The Avigilon portfolio of fixed video, advanced analytics and smart
access control systems are part of Motorola Solutions
mission-critical ecosystem designed for public safety and enterprise security"
Environment : Salesforce B2B Ecommerce
Role : Salesforce Automation Test Architect and Lead
Roles and Responsibilities:
Lead the design and implementation of test infrastructure and test automation in BDD Cucumber using Java
Consult with stakeholders throughout our customer organisations to ensure a comprehensive set of test requirements are understood and are aligned to the customers business objectives
Own the test automation strategy and lead the Automation Testers by promoting this vision throughout the test community
Identify manual test processes and inefficiencies and improve them through automation
Investigate and recommend tools to support continuous integration and test automation objectives and processes aligning to the overall test automation strategy
Analyse product source code and work with development teams to propose and improve appropriate test strategies
Drive best practice within test automation, supporting Automation Testers, identifying required skills, and helping to drive continuous improvement in automation practices
Be an evangelist to stakeholders about test automation, continuous integration, continuous delivery, and agile practices
Demonstrate a leadership role in ensuring that new and existing processes are aligned to test automation guidelines
Implemented RestAPI,SQL

Sage
Environment : Salesforce Sales Cloud, Service Cloud and Community cloud
Role : Salesforce Automation Test Architect and Lead
Roles and Responsibilities:
Lead the design and implementation of test infrastructure and test automation in BDD Cucumber using Java
Consult with stakeholders throughout our customer organisations to ensure a comprehensive set of test requirements are understood and are aligned to the customers business objectives
Own the test automation strategy and lead the Automation Testers by promoting this vision throughout the test community
Identify manual test processes and inefficiencies and improve them through automation
Investigate and recommend tools to support continuous integration and test automation objectives and processes aligning to the overall test automation strategy
Analyse product source code and work with development teams to propose and improve appropriate test strategies
Drive best practice within test automation, supporting Automation Testers, identifying required skills, and helping to drive continuous improvement in automation practices
Be an evangelist to stakeholders about test automation, continuous integration, continuous delivery, and agile practices
Demonstrate a leadership role in ensuring that new and existing processes are aligned to test automation guidelines
Implemented the RestApi, SQL in the framework

Organization : MSTSolutions
Duration : Aug 2016 Feb 2021
Designation : Salesforce Automation Associate Test Lead.

Republic Service
Environment : Salesforce CPQ (Retail)
Role : Salesforce Automation Test Architect and Developer

Roles and Responsibilities:
Lead the design and implementation of test infrastructure and test automation in Protractor and cypress framework
Consult with stakeholders throughout our customer organisations to ensure a comprehensive set of test requirements are understood and are aligned to the customers business objectives
Own the test automation strategy and lead the Automation Testers by promoting this vision throughout the test community
Identify manual test processes and inefficiencies and improve them through automation
Investigate and recommend tools to support continuous integration and test automation objectives and processes aligning to the overall test automation strategy
Analyse product source code and work with development teams to propose and improve appropriate test strategies
Drive best practice within test automation, supporting Automation Testers, identifying required skills, and helping to drive continuous improvement in automation practices
Be an evangelist to stakeholders about test automation, continuous integration, continuous delivery, and agile practices
Demonstrate a leadership role in ensuring that new and existing processes are aligned to test automation guidelines
Implemented the RestApi, SQL in the framework

Progress Residential
Environment : Salesforce lightning (Service Cloud and Community Cloud)
Role : Salesforce Automation Test Architect and Developer
Roles and Responsibilities:
Based on the Client s requirements, develop the automation framework/scripts.
Analysis and identify the automation test candidates in the smoke and regression suite based on the automation feasibility.
Creating a reusable component in the framework and the Code was upstream to GitHub/Bitbucket in a daily manner.
The building automation regression suite for the application can be executed during each sprint release.
Schedule a job in Jenkins and execute the smoke daily.
Prepare the Sprint wise, Monthly wise and Quarter base reports.
Analyzing the Test report and reporting the defects.
Prepare the ROI for the Automation test candidates.
Guide the team members for accomplishing their tasks.
Experience building automation framework from scratch
Worked on Agile/Scrum Methodology involved in giving points to User Stories, Backlog grooming, User story demos, attended retrospective meetings, and worked on Iterations (Sprints) part of releases.
Good experience in Test Automation using Selenium Web Driver, TestNG Framework, and Maven.
Experience in Functional Testing, Data-Driven Testing, and API Testing
Utilized role in mobile testing using Appium Mobile for testing client's m platforms
Implemented open-source tool Appium, Selenium Web Driver for cross-browser and cross-platform web/Mobile testing.
Used Agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
Experience with Test Automation tools such as Selenium, TestNG.
Experience in creating Cucumber BDD (behavior-driven development) framework
Written Gherkins and Java scripting automation test scripts to execute in cucumber.
Implemented Page Object Model Automation framework with Java, Selenium Web Driver, and cucumber
Wrote Automation scripts using PhandomJSdriver to run the tests on headless browsers for automated order placement and account management scenarios.
Excellent experience of build tools like Maven and managing JAVA automation projects using them
Configure the JIRA workflow for the project for improvement processes for screens, workflow procedures, and reports of applications as per business requirements.
Identifying, analyzing, and documenting all the bugs observed during testing and creating a ticket in the Jira.
Responsible for developing the scripts to support Jenkins (Continuous Integration) of the scripts with the build server.
Make a Wish Amercia
Environment : Salesforce classic (Service Cloud and Community Cloud)
Role : Salesforce Automation Test Architect and Developer
Roles and Responsibilities:
Designed and Created test cases for each user stories during the agile cycles.
Analysis and Identify the automation test candidates in smoke and regression suite.
User stories and Test candidates are in JIRA
Test case was designed using the Hybrid Framework
Created test cases using Selenium Web driver, Java and TestNG Annotations.
Configured Maven for the Java automation projects
Debugging and executing the Test candidates.
Debugging and fixing the bugs.
Creating a reusable component.
Executing the test cases in Chrome and Firefox
Code was upstream to GitHub in daily manner.
Building automation regression suite for the application which can be executed during each sprint release
Developing re-useable methods for repeating steps
Schedule a job in Jenkins and executed the smoke on daily basis
Extensively automated regression and functional test suites by developing over 280 test candidates.
Uploading the documents using the Auto It and Robot class in the test execution
Updating the framework functions when we needed
Involved in the Knowledge Transfer to the newly recruited person.
Prepared the Sprint wise, Monthly wise and Quarter base reports.
Increased automation tests coverage to 50% .Help streamlined testing efforts and reduce regression testing efforts
Analyzing the Test report and reporting the defects.
Prepare the ROI for the Automation test candidates.
Participate in the daily scrum and daily hurdle meeting.

Industrial Commission of Arizona
Environment : Salesforce CPQ (Retail)
Role : Salesforce Automation Test Architect and Developer
Roles and Responsibilities:
Designed and Created test cases for each user stories during the agile cycles.
Analysis and Identify the automation test candidates in smoke and regression suite.
User stories and Test candidates are in JIRA
Test case was designed using the Page Object Model
Created test cases using Selenium Web driver, Java and TestNG Annotations.
Debugging and executing the Test candidates.
Debugging and fixing the bugs.
Creating a reusable component.
Executing the test cases in Chrome
Code was upstream to Bitbucket in daily manner.
Schedule a job in Jenkins and executed the smoke and regression testing on daily basis
Increased automation tests coverage to 50% .Help streamlined testing efforts and reduce regression testing efforts
Uploading the documents using the Auto It and Robot class in the test execution
Analyzing the Test report and reporting the defects.
Prepare the ROI for the Automation test candidates.
Participate in the daily scrum and daily hurdle meeting.

Organization : DISYS India Private Limited.
Duration : July 2013 Apr 2015
Designation : Software Trainee-ERP

Client : DISYS PeopleSoft System 9.1 Development, Maintenance and Support.
Client Profile : Digital Intelligence Systems, LLC (DISYS) is a global managed staffing and services company. DISYS is headquartered in McLean, Virginia, with offices and delivery locations worldwide in North and South America, Europe, and the Asia Pacific region. Our team supports both HCM as well as FSCM modules.
Team Size : 22
Environment : People tools 8.51, Application Release 9.1

Responsibilities & Accomplishments:
Creating new assignments in Staffing module (Front Office) and ensuring the data integrity in both FSCM (Customer Contracts and Project Costing) and HCM (Workforce Administration) modules.
Analyze and fix various issues related to assignments created in Staffing.
Send various reports to higher management regarding the daily Assignments created.
Interacting with users in onsite directly if some clarification is required while assignment creation.
Have designed, developed and deployed some minor developments like Employee based reports developed using SQR and Application Engine.
Have created run control pages for various processes.
Have created the Application Engine for various Process.
Have tested in PeopleSoft billing Process manually.
Have tested in Time and Labor Process manually.
Have manually tested in various process.
Have given a training for a new joiner.
Keywords: continuous integration continuous deployment quality analyst access management rlang information technology South Carolina

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