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Gayathri G - QA Automation

[email protected]

Location: Auburn, New Hampshire, USA

Relocation: YES

Visa: H1B

Gayathri Giridharan +1 516 926 0221 SUMMARY Over 11+ years of experience in Software Testing in multiple domains. A Certified Software Test Engineer by QAI. Experienced in Testing Client/Server and web-based applications by using automated tools and manual testing. Very good experience in Manual and Automated Testing and QC activities. Experience in working with open-source tools such as Selenium (Selenium IDE, Selenium RC, Selenium Web Driver and Selenium Grid), Soap UI, Cucumber, JIRA and Eclipse, Postman. Experience in testing Web Applications, Mobile Applications Testing (Native App, Hybrid app, Web), Web services/message testing, Client-server applications, & Database data testing for various client domains. Experienced in writing and maintaining Test plans, Test Cases, Test Scenarios and Test scripts, Traceability Matrix. Excellent skill in GUI Testing, Functional Testing, Regression Testing, Stress Testing, Performance Testing, Integration Testing, Interface Testing, System Testing and User Acceptance Testing. Good knowledge in SQL Queries and DB Testing Tested Mobile Applications on Mac and Windows. Conducted Integration, Regression and System Testing and User Accepted Testing. Involved in Testing Web Services, XML Validation Involved in Risk Analysis, Risk Identification and in Defect/Bug Recording, Reporting and Tracking. Good knowledge in testing tools Selenium Web Driver, Winrunner 7.6, Load Runner 12.0 and Astra Load Test. Proficient in Programming Languages Python and Java Involved in Winrunner Automation Framework customization. Working experience on Black box, Grey Box and White box Testing Involved in Performance Testing using Load Runner 7.8 and analyzed the LR Reports and reported Good Knowledge in Defect tracking tools like PVCS, PR Tracker, Telelogic Change Synergy Excellent experience in Insurance, Healthcare, Financial and education domain. Possess excellent interpersonal, organizational, and communication skills, and has proven to be a goal-oriented, diligent and resourceful Engineer. Knowledge on Selenium Automation Tool, SOAPUI, MongoDB Creation and Maintaining Test Cases, Test Plans, Test Scenarios etc., in tools like Team Foundation Server, Quality Center, Teleologic Worked on Testing in multiple operating systems like Windows, Mac etc., Good knowledge and working experience in Agile Scrum methodologies. EDUCATION & CERTIFICATIONS Master s Degree in Computer Applications, India From 2000- 2003 CSTE Certified Software Test Engineer from QAI M001 MongoDB Basics EMPLOYMENT HISTORY Transcend IT Solutions from Oct 2023 Till date Nirvana Health, USA from Aug 2022 Sep 2023 Farmers Insurance, USA from Oct 2014 July 2022 Farmers Insurance (Placement Strategies Inc.,), USA from Jan 2011 Oct 2014 Computers Sciences Corporation, India from Aug 2006 Sep 2010 Hewlett Packard, India from Jun 2004 - Aug 2006 Mascon Global Limited, India from Aug 2003 Jun 2004 TECHNICAL SKILLS Testing Tools Load Runner 12.0, Win Runner7.6, AstraLoad Test 5.4.3, SOAP UI, Selenium web driver, Test Automation script writing, Black Box and White Box testing, GUI and API Testing, Appium, JMeter, Operating System Windows NT/XP, UNIX, MS-DOS RDBMS SQL SERVER 2000, Oracle 8.0, Mongo DB Test Management Tools HP ALM 12.2x, Telelogic Doors, TFS Languages Python,Java MS Tools MS Office Defect Tracking Tools Bugzilla, PVCS, PR Tracker, Telelogic Change Synergy, Quality Center, TFS PROFESSIONAL EXPERIENCE MCP and NH. Aug 2022 to Till Date Software QA Lead Engineer Company: Nirvana Health, USA Key Strengths and Responsibilities: Ownership on QA of multiple areas on Medical Claim Processing (MCP)Application. Testing API Calls and Messages (for Automatic Letter Triggers) API Testing using Postman. Working with Project Manager in project resource planning, forecast tracking with WBS. Participate in Scrum meetings and follow the Agile Process Execute different types of testing across multiple test phases like System Integration Testing, User Acceptance Testing Perform regression testing when a new enhancement is released for testing. Knowledge in Many Applications such as CSR, Enrollments, Prior Authorization, Payer Setup, Medical Claims, Utilizations, Automatic Letter Triggers etc., Knowledge of CI/CD pipelines Performing Manual and Automated Testing on various applications across Sprints. DB Testing in Mongo DB and Oracle. Automation of CSR Application on Selenium using Python Developed Automation Framework using Selenium Python WebDriver Implemented Page Object Model with Python and Selenium Experience with source control tools like Git and Git Hub Implemented OO designs using Python for business modules Used XPATH, classes to perform UI Actions in Selenium Agile Testing Methodology in Azure DevOps Farmers Insurance Jan 2011 to Jul 2022 QA Specialist II/OLEM, IVR SME CLAIMS IT Company: Farmers Insurance, USA Key Strengths and Responsibilities: Key Responsibility as OLEM SME and direct interact with business on the release items. Interact with offshore on the release items and track the release CRs. Ensure the proper exit criteria is met for OLEM release items as SME. Key Role and responsibility in QA for My Access delivery and Testing. Prepared and implemented executable QA plan for conducting MyAccess Testing for PVT. Cross interacting with remote integration teams for OLEM PVT testing and delivery Key Role played as IVR SME and played key responsibility in delivering critical IVR CRs like CAT IVR, EFT IVR and Glass IVR. Apart from this has supported on Heart CR delivery across releases. Attend ROM (Rough order of Magnitude) meetings and arrive at the estimation for CRs and PSTs after discussion with stakeholders. Defect triaging and reporting and preparing daily status reports for stake holders. Hands on experience and knowledge on HERO/EFNOL applications. Review test cases and support offshore testing team for OLEM projects. Leading Offshore team for My Access application. Automated Test Reporting using Macros (VBA) Identified Elements using Appium Inspector Data Visualization Testing and knowledge on graphics testing Good Experience in Mobile Testing using Appium in both IOS and Android applications. Testing Web Services using SOAP UI Drafted test cases based on test plans. Designed, scheduled, and executed test cases within the predefined time frame. Wrote acceptance and implementation test cases. Interacted with business analyst to analyze critical business scenarios and write the acceptance test cases. based on functionality. Analyze Requirements and User Stories for products. Design and Perform Automated Tests for Smoke, Integration, Functionality, Performance, and Regression Testing Ensuring all the automated test solutions work as expected based on the User Stories & acceptance criteria. Developed test automation framework from scratch using Page Object model, Selenium Web driver, and TestNG. Used SOAPUI tool to test SOA based architecture applications to test SOAP services and REST API. Cucumber was used for the entire regression testing and functional testing with Selenium as primary tool to the Test Scenarios, Test Cases and Test conditions identified. Creating automation framework for testing RESTful API Web Services using Rest Assured, cucumber and maven. Used Jenkins as Continuous Integration Tool to integrate Selenium test results and run Selenium Grid. Worked in collaboration with development team in continuous build & deployment process. Analyzed the CI failures and worked with the DEV team to log the defects. Used JIRA for Bug tracking and for project management. Achieved Behavior-Driven Development (BDD) implementation with Cucumber Responsible for testing the application against different environments & browsers for QA, staging and production. Worked on Selenium GUI Object / element verification is done through XPath, CSS Locators. Developed an extensive test suite and performed tests in local environments using Coded UI. Achieved Behavior-Driven Development (BDD) implementation with Cucumber, Gherkin and Jenkins Continuous Integration, expanded test scenarios, tracked Cucumber reports. Key Application Strengths: OLEM(.NET) IVR/HERO EFNOL HEART(Siebel) Environment: Siebel 8.0, Pega, Oracle, Web Services, XML, .NET (OLEM), Salesforce (EFNOL), Selenium Web Driver, TestNG, Jenkins, Eclipse, Java, Oracle, SOAP UI, JIRA, Agile, Lorenzo, NHS, UK Aug 2006 to Sep 2010 Senior Test Engineer Company: Computer Sciences Corporation, India Lorenzo is a comprehensive and innovative information system for healthcare organizations, it can collect, store and disseminate every piece of information required by healthcare providers, from administrative and financial considerations to rich clinical information including medical records themselves, and much more besides. Lorenzo delivers information from across the spectrum of healthcare through a single, user-oriented interface. Crucially it is also the first healthcare application that can run on a variety of mobile hardware devices including tablet PCs and PDAs. Responsibilities: Preparing System Test Cases, Test Scenarios, Test Plans in Agile/scrum environment Interacting with BA and functional design reviews. Reviewing components such as Test Summaries and Test Script before sending it for BA review. Used Telelogic DOORS, Quality Center 9.2 to maintain test scripts. Used Doors for Test executions and reporting in earlier stage and later moved to Quality Center 9.2 for Test Case Execution and Reporting Involved in System Testing, Conducting Regression Testing Performing Backend Testing by writing SQL Queries and validating the data Defect logging in Telelogic change synergy and later in Quality Center 9.2 Update and Maintain Requirement Traceability Matrix Test execution Tracking and reporting. Performed Load Testing on various API's and Webservices using SOAPUI. Used assertions such as Soap Fault and no SOAP fault to validate the request and response in SOAPUI for testing webservices. Developed Load Runner scripts in C language. Enhanced Load runner scripts for Parameterization Conducting Load Testing using LoadRunner 9 and analyze Load runner Reports and report bottlenecks. Maintaining LoadRunner scripts Involved in Data Driven Testing approach for Load Runner Test Scripts. Preparing Daily Status Reports and Test Metrics and reporting to the relevant stake holders Test Execution Tracking Providing functional training to the team Automated daily status reporting using Excel Macros developed in VBScript and received award from reporting manager. Environment: Dotnet, Flash, C#, SQL Server 2000, Silver light, SOA, Web Services, XML, SQL Server 2000 Tools: LoadRunner 9, Telelogic Doors, Telelogic Change Synergy, Quality Center 9.2, TFS 2010, SOAP UI Smart Buy, Hewlett Packard, India Nov 2004 to Aug 2006 Software Engineer Company: HP, India Smart Buy is the Indirect Procurement tool for HP used for buying Operational goods across its Procurement Partners, it enables users to buy operational goods and services by automating purchasing, authorization rules, and receipt processes while linking to appropriate payment mechanisms. Smart Buy uses Ariba Buyer8.2 Open Resource Management Tool for simplifying the Procurement Operations. The Users can just browse through the online cart and purchase goods, which in turn will be approved by the immediate managers and will be ordered to the respective suppliers. The users can buy goods by means of PCards. Once the goods are ordered the bank send the invoice statement, which is reconciled and send to SAP. Responsibilities: Writing System Test Plan Executing Integration and System Test Cases and defect reporting via PR Tracker Involved in testing Interfaces Writing Winrunner Test Scripts for Functional and Regression Testing Used a Hybrid Test Framework for creating and maintaining Winrunner Test Script Conducting Regression Testing Performing Backend Testing by writing SQL Queries and validating the data Developed Load Runner scripts in C language Enhanced Load runner scripts for Parameterization Enhanced the Load runner scripts for semantic key correlation, parameterizations, data driven tests. Have done license splitting of load runner license. Used a Data Driven Testing approach. Conducting Load Testing using Loadrunner7.8 and analyze Load runner Reports and report bottlenecks. Load Testing Smart buy scheduled tasks and Integration events via Unix scripting. Used UNIX commands to check error log files to troubleshoot failures. Involved in Webservices Testing and XML validation. Maintaining Winrunner and LoadRunner scripts Environment: AribaBuyer 8.2, UNIX, Oracle 8.0, Java, C, Perl, Web Logic, Web Services Tools: LoadRunner 7.8, Winrunner 7.6, PR Tracker Business Intelligence, HP, India July 2004 to Nov 2004 Software Engineer Company: HP, India Business Intelligence is also an Indirect Procurement Application which uses a Dataware housing tool Informatica Power Analyzer to manage the Procurement Data and generate Indirect Procurement Reports with various options that can be chose. User Role permissions can be set by the Administrator for having restricted access to certain reports. The tool provides a spend summary dashboards according to Commodity team, Geography and Business functions and Suppliers. This Procurement tool allows generating Adhoc and Standard Reports with various fields that the user can choose. Responsibilities: Updating Integration Test Cases Identifying the Test Cases that could be Automated. Writing customized test scripts in the Winrunner framework. Maintaining the Manual and Automated Test scripts through Winrunner internal Framework that s developed. Customizing the Winrunner Framework by adding library functions and modifying functions and maintaining automated test scripts Developed new Test Scripts in Winrunner 7.6 using Test Script Language (TSL) Experience testing Extraction, Transformation and Load (ETL) of Data from Legacy systems using Informatica. Conducting Automated Test Execution and Generating Reports. Conducting Regression Tests Environment: Informatica Power Analyzer, Oracle, Winrunner 7.6 AGT Paratus, Mascon Global Limited, India Mar 2004 to July 2004 Test Engineer Company: Mascon Global Ltd, India AGT is one of the United States largest providers of outsourced digital imaging management and prepress services and has over 25 years of experience in the field of imaging. AGT s service offerings include Creative services, Photography, E-content services, Media asset management, Publishing, Packaging, Consulting etc., The main modules of the application are Order Entry, File management, Shipping, Billing, Estimation etc., This application aims in dealing with customer transaction through various processes. Responsibilities: System Study and Functional Analysis Preparing and Maintaining of Traceability Matrix Preparing Unit and Integration Test Cases Conducting Unit and Integration Testing Conducting Regression Testing Performing Backend Testing by writing SQL Queries and validating the data Preparation of Defect Reports. Analysis of Test Results Logging Bugs and Tracking it to closure Environment: Dotnet, Flash, HTML, SQL SERVER 2000 Tools: Bugzilla, MS-Excel iLoLi (ilearning online interactive), Mascon Global Limited, India Sept 2003 to Feb 2004 Test Engineer Company: Mascon Global Ltd, India This Organization deals with online education system across USA. Handling the learners of various grade level and standards by state wise. It has two levels of customer District level and state level. These levels will in turn have further customers in their base line. This project has 5 major modules namely System Admin, District Admin, School Admin, Teacher Module, Learner Module. The school admin module has control of teachers and learners under that particular school. Similarly, District admin module has full control over the schools under it. The top most admin module in the hierarchy is the System Admin, which controls all modules below it. This module is responsible for purchasing exam products and assigning subscriptions to schools, change test settings etc. Responsibilities: System Study and Functional Analysis Preparation of Traceability Matrix Preparing Unit and Integration, System and Acceptance Test Cases. Conducting Unit and Integration Testing and System Test Cases Conducting Regression Testing Performing Backend Testing by writing SQL Queries and validating the data Preparation of Defect Reports. Analysis of Test Results Logging Bugs and Tracking it to closure Conducting Load Testing using AstraLoad Test 5.4.3 and report bottleneck Performed cross-browser testing to check the compatibility of the web application. Performed Functionality Testing in the UAT environment to ensure proper migration. before performing UAT Testing with the customers Environment: Core Java, Jsp, Servelets, JDBC, J2EE, HTML, Oracle 8i , AstraLoad Test 5.4.3 Tools: Bugzilla, Astraload Test 5.4.3 Keywords: cprogramm csharp continuous integration continuous deployment quality analyst business analyst user interface database information technology hewlett packard microsoft New Hampshire