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Stephen - Business analyst

[email protected]

Location: Pittsburgh, Pennsylvania, USA

Relocation: Yes

Visa: H1B

Stephen Philip 832.476.8735 [email protected] Professional Summary Senior Business Analyst / Project manager with 13+ years of Information technology and software development experience with mortgages, financial services and banking, retail and aviation domain experience. Experience in conducting GAP analysis, User Acceptance Testing (UAT), Data Analysis, SWOT analysis, Business process analysis, Use-case modelling, documentation, Cost benefit analysis and ROI analysis. Strong experience in creating Work Breakdown Structures (WBS), Project Schedules and Project Timelines. Expertise in creating Business Context Diagrams, Work Flow Diagrams, implement Checklists and Responsibility Assignment Matrix (RAM). Expertise in creating customers, facility and loan in pipelines and servicing in Loan Origination system Proficient in managing Risks (Identification, Analysis, Response, Monitoring and Control) and potential risk factors. Strong understanding and working knowledge of Project Management, Software Development lifecycle (SDLC) and Test Driven Development in a large scale and dynamic environment. Expertise in manual web testing Experience Salesforce application Testing Detail- oriented and highly organized with great problem- solving skills coupled with the ability to clearly articulate solutions through presentations mediums (MS PPT). Ability to quickly ramp up on new business knowledge and apply business concepts to gather detailed requirements by working closely with stakeholders across the project life-cycle and relevant business divisions. Adept at communicating complex concepts and solutions to technical and non- technical audiences. Professional with proven experience in the development, implementation and integration of strategies in dynamic environments thru extensive collaboration across teams. Ability to use data and critical thinking to make decisions Experience in identifying opportunities for improvement and defining/measuring the success of those initiatives Experience in mortgages, change management and building consensus among stakeholders Experience in using JIRA and HP ALM Proficient with MS Excel, SQL, MS Project, MS Visio, Informatica Power Center 9.1, UML and BPMN. Technical Skills Methodologies: Agile, Waterfall Loan Origination System: ACBS(Version 8), Encompass, Loan IQ(Version 6) Office Skills: MS Office Suite, Microsoft Visio, MS Project, CorelDraw, Photoshop, MS-Office, 3dmax, AutoCAD, PageMaker, QuarkXPress, Adobe Flash, Adobe Premiere. ETL: Informatica Power Center 9.1 Database: SQL Server, Oracle Server. Operating Systems: Windows 97, XP, 2000, 2007, Windows 10 Languages HTML, SQL. Experience Vanguard, PA May 2018 Current Role: Senior Business Analyst / Project Manager The SMART application is active in the financial markets in interest rates, credit, commodities, FX, emerging markets, equities and equity derivatives. Worked on their fixed income group project that dealt with the testing of their electronic trading platform called Broker Tec. The same facilitates manual trading for institutions, banks and non-bank professional trading organizations. EMMA application is a combination of big data and detailed financial transaction information and various types of Fund launches between Vanguard and our team specifically being the sole data distributors to various departments from an to the external company of Blackrock financials. FFS application deals with the tail end of all the SMART applications output relating to the various stable value funds the SVM team handles across the department. Our team helped them with heavy automation of their processes to enhance their business logic. Responsibilities: Interacted with stakeholders to get a better understanding of client s business processes and gathered business requirements. Developed use cases and specific requirements for new releases and worked closely with application development and data operations teams to ensure features and releases function according to use cases, requirements and product strategy. Helped with product design, product development, implementation and internal product support. Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop functional specifications. Performed informal testing of solutions when necessary, for quality assurance of applications built. Created business process workflow using MS Visio, data and process modeling. Assigning users for User acceptance testing (UAT) and taking feedback from users about the system. Conducted JAD sessions with management for open and pending issues. Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project. Assigned problems to appropriate software development team. Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro. Specialized in commodity futures, options and OTC products. Day-to-day interface with the technical, data operations, program management, research teams involved in product development. Periodically interface with internal business owners to understand company needs. Assisted product manager with the preparation of business cases to facilitate the prioritization of development work across products. Assisted product manager in managing pre-release internal customer programs where applicable. Supported activities that involve product management issues. Handled the timeline for the project in each quarter Assisted with support activities that involve product management issues. Authored progress reports which were then submitted to project manager on a weekly basis. Genpact (Client Coca- Cola Feb 2013 Dec 2018 Role: Sr. Business System Analyst/Project Manager This project was to maintain the SAP application and inventory management for the client company Coca- Cola, which included daily calls and system monitoring of the sales and orders while monitoring the warehouse application and management of its logistics. The SDLC employed was Agile. Responsibilities: Analyzed complex data flow from front office systems to finance systems to identify gaps and trades to understand incorrect/inconsistent valuation and accounting Interacted with Sales, Risk Management, Product Control, Finance, Underwriting, Operation and other stakeholders to gather business requirements and create enterprise level flows, system architecture, trade flows and timelines Conducted Daily Standup meetings to ensure that proposed changes went through the system as well as the project team produced solutions that meet established standards, procedures, practices, risks and mitigation plans Lead Sprint Planning Sprint Estimation (SPSE) sessions, Sprint Retrospectives and Reviews, User Stories and Acceptance Criteria Worked extensively with offshore development teams and tracked their progress through various tollgates over the life of the project Completed Data Mapping for the Wealth Management segment to facilitate the conversion of client assets Provided coaching on Agile practices to other groups within the company Created SQL queries for reporting details on derivative trades Reported various counterparty exposures for all clients across the firm. Worked with upstream/downstream data consumers, developer leads, QAs and PMs to monitor test plans, test cases, test sets, UAT, post-implementation checks and future enhancements Managed over 500 feeds from various systems of records Assessed overnight releases and worked alongside release managers Tracked post-deployment progress and proposed resolutions to existing issues Meticulously addressed every detail to ensure a successful end-to-end business process Cognizant October 2011-Feb 2013 Role: Business Analyst / Quality Analyst Responsibilities: Ensure that all stakeholders are involved in every phase of SDLC. Also clearly identify all the tasks required in implementation of the project in the project plan. Develop and review Business Requirement Documents (BRDs). Facilitate meetings with the appropriate subject matter experts. Ensure that high-level business requirements have been decomposed properly into useable functional requirements Conducted various JAD sessions with different business users for requirements elicitation Used Microsoft Visio to model business processes using UML to create use case diagrams, activity, sequence and collaboration diagrams Ensure deliverables are being met on timely basis Developed business process models in AGILE to document existing and future business processes. Performed extensive requirement analysis including data analysis and gap analysis Worked with upstream/downstream data consumers, developer leads, QAs and PMs to monitor test plans, test cases, test sets, UAT, post-implementation checks and future enhancements Provided 24x7 maintenance support to real time data and by physically present at the airport to help with the software management during flight handling process. Day-to-day interface with the technical, data operations, program management, research teams involved in product development. Assisted product manager in managing pre-release internal customer programs where applicable. Assisted with support activities that involve product management issues. Authored progress reports which were then submitted to project manager on a weekly basis. Education: Master of Science in Computer Science and Information Technology (Sacred Heart University: 2016-2017) Keywords: hewlett packard microsoft Pennsylvania