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Farhan khan - Sr. Project Manager

[email protected]

Location: Jersey City, New Jersey, USA

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Farhan Khan (PMP, PSM-I) US Citizen [email protected] +1 973-576-8724 Professional Summary: Accomplished leader with a proven track record of delivering software development projects within time and budget constraints. Highly skilled in collaborating, facilitating, and leading Scrum teams. Adept at enforcing Scrum principles, eliminating obstacles, and nurturing self-management. Known for injecting enthusiasm and vigilance into projects, exercising expert judgment to clear roadblocks, maintaining team focus, and achieving success in fast-paced, ever-changing environments. Over 14+ years of IT experience encompassing Scrum Project Management, Delivery Management, and end-to-end implementation. Extensive domain expertise in Financial and Banking applications. Proficient in Scrum methodologies, including Backlog refinement, Story grooming, Sprint planning, Daily Scrum Meetings, and Sprint Retrospectives. Skilled at translating business requirements into effective solutions. In-depth experience in Anti-Money Laundering (AML) monitoring standards. Proficient in establishing and executing Scrum methodologies. Well-versed in regulatory and compliance standards. Empowered teams to self-organize and collaborate within the Scrum framework. Proven ability to shield development teams from external interference and remove impediments. Hands-on expertise in creating and managing project plans using MS Project. Proficient in collaborative tools such as JIRA, Confluence, and SharePoint. Excellent understanding of project management processes, from initiation to closure. Proven track record in developing and executing project plans aligned with user needs. Designed and implemented Agile frameworks to enhance organizational efficiency. Managed diverse projects, including web applications, client-server systems, and data warehouses. Strong problem-solving skills and a knack for innovative solutions. Extensive experience in project coordination, responsible for deliverables, high-level status reporting, and issue escalation. Cultivated trust-based relationships with team members, offering coaching and feedback. Proficiency in overseeing various testing phases, including functional, regression, system integration (SIT), user acceptance (UAT), browser compatibility, and data warehousing testing. Exceptional communication and presentation skills, characterized by self-initiative and rapid learning. Extensive experience in working within an Onsite-Offshore model. Education: MBA International Business & Management, University of Wales Institute Cardiff United Kingdom - 2008 - 2009 Post Graduate Diploma in Business Management, London School of Commerce London United Kingdom - 2007 - 2008 Post Graduate Diploma in Business Administration, College of Excellence London United Kingdom 22006-2007 Bachelor of Business Administration Marketing, PAF Karachi Institute of Economics and Technology, Karachi, Pakistan - 2001 - 2003 Prince 2 Foundation (APM Group) 2010 Certifications: PMP Certified. Professional Scrum Master I PSM-I Certified. Accredited Business Analyst (Project Requirements Analyst) Certification (APRA ) International Organization HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077"for HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077" Project Management https://www.io4pm.org/badges/89221432699821 Accredited Project Manager Certification (APRM ) International Organization HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077"for HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077" HYPERLINK "https://www.io4pm.org/badges/83208024003077" Project Management https://www.io4pm.org/badges/83208024003077 Scrum Master Accredited Certification International Scrum Institute https://www.scrum-institute.org/badges/88716565090231 Certified Six Sigma Green Belt Certification (CSSGB ) Issued by International Six Sigma Institute (https://www.sixsigma-institute.org/badges/06803527211770) Certified Professional As Scrum Master (CPSM ) Issued by Skill Front https://www.skillfront.com/Badges/01251537290624 ISO 9001 Quality Management Systems Associate Issued by Skill Front https://www.skillfront.com/Badges/74484424603351 PROFESSIONAL EXPERIENCE: Project Manager/Scrum Master TIAA (Synechron Relationship) | Jan 2023 Present Responsibilities: Collaborate in the development of project budgets, resource allocation, and timeline planning. Continuously monitor expenditures while ensuring the establishment and maintenance of project plans and schedules. Forecast resources required to achieve project objectives and effectively manage these resources for optimal efficiency. Determine and clearly define the scope and objectives of each project. Assist Product Owners in creating and maintaining the Product Backlog. Ensure the team's commitment aligns with their average velocity. Coach team members on Agile principles and provide methodology guidance. Prepare budgets based on project scope and resource requirements. Coordinate project implementation schedules to ensure timely installations of network information technology(IT) projects, experienced liaison between management, customers and personnel Actively monitor development progress, leveraging tools like Sprint Burn-down, Release Burn-up Charts, Defect Burn-up, Velocity Metrics, Kanban, and Azure DevOps to ensure projects stay on course within predefined scope and budget. Identify potential project risks and collaborate in developing mitigation plans to proactively address issues. Track project costs to stay within budget constraints. Develop and manage a detailed project schedule and work plan. Understanding of Investment Banking products, Risk & Controls functions and Unauthorized Trading business processes and standards Responsible for network information technology (IT) planning and node configurations, equipment orders (Cisco) and configurations, inside wiring, and scheduling field technicians for successful test and turn-up. Experienced in the following network information technology (IT)solutions: Sonet, Giga- Man, WAN, LAN, CISCO Switches, CISCO Routers, AVAYA and Fujitsu IPT System Regularly provide project updates to various stakeholders, communicating strategy, adjustments, and overall progress. Manage contracts with vendors and suppliers, assigning tasks and establishing clear expectations for deliverables. Implement industry best practices, techniques, and standards throughout the project lifecycle. Monitor progress, identify project issues, and escalate them as necessary. Ensure proper indexing and archiving of project artifacts in SharePoint/Confluence. Continuously measure project performance to identify areas for improvement and optimization. Project Manager Bank of the West (Capgemini Relationship) | June 2022 Dec 2022 Responsibilities: Help develop project budget/resource/ timeline planning, monitoring expenditures, ensuring that project plans and schedules are established and maintained. Predict resources needed to reach objectives and manage resources in an effective and efficient manner. Supply chain management (SCM) encompasses the planning, coordination, and execution of all activities involved in sourcing, procurement, production, logistics, and distribution of goods or services. Analyzing historical data, market trends, and customer demand patterns to forecast future demand for products or services. Collaborating with sales, marketing, and operations teams to develop accurate demand forecasts and production plans. Identifying, evaluating, and selecting suppliers based on criteria such as cost, quality, reliability, and sustainability. Negotiating contracts, terms, and pricing agreements with suppliers to ensure favorable terms and conditions. Monitoring supplier performance, managing relationships, and resolving issues to ensure on-time delivery and quality standards are met. Determine and define project scope and objectives. Assist Product owners in creation and maintenance of Product Backlog. Protect team from over-commitment beyond team s average velocity. Coach team members on Agile principles and provide guidance on the methodology. Predict resources needed to reach objectives and manage resources in an effective and efficient manner. Prepare budget based on scope of work and resource requirement. Experienced with Investment Banking products, Risk & Controls functions and Unauthorized Trading business processes and standards Monitored the development progress (Sprint Burn down, Release Burn up Chart, Defect Burn Up, Velocity Metric, Kanban, Azure devops) throughout each sprint to ensure project was within scope and budget. Identified potential project risks and helped developed a mitigation plan to resolve potential issues. Track project costs to meet budget. Develop and manage a detailed project schedule and work plan. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables. Utilize industry best practices, techniques, and standards throughout entire project execution. Monitor progress and adjust as needed. Identify project issues and escalate accordingly. Index and Archive project artifacts in SharePoint/Confluence Measure project performance to identify areas for improvement. Agile Project Manager Cargill (TCS Relationship) | March 2021 May 2022 Responsibilities: Managed complex IT programs with cross functional team within schedule, budgets, and time. Completed 9 project successfully with in the budget allocated and time. Experienced with Data Science and Data Analytics to drive Business Requirements via insights. Responsible for leading SDLC phases (requirements, planning, scoping, scheduling, budgeting, development, testing, release planning and implementation) in agile mode to ensure deliverables on time. Creating long and short-term plan for projects including setting up targets and milestones and adhering to deadlines. Assigning tasks to team members and project employees best positioned to complete it. Making decision according to the circumstances with multiple options for how to progress with the project. Serving as a point of contact for the team and the global team with vendor for performing any change, Communicating with the leadership team to update about the project progress, budget, and deadlines. Performing quality control on the project throughout development to maintain the standards expected. Adjustments of Schedule and targets on the project as needed or changing the financing of the project. Monitor and ensure all the deliverables are as per the agreed SLA and quality. Monitored the development progress (Sprint Burn down, Release Burn up Chart, Defect Burn Up, Velocity Metric, Kanban, Azure devops) Maintaining relationships with internal and external stakeholders and communicating requirements clearly and concisely Resolve the issues and road-blocks during the project execution Manage project budget, and resources as required Empower subordinates by allocating decision-making authority and task responsibilities to appropriate individuals. Establishes project priorities/risk identification, differentiating levels of urgency Project Manager TD Bank NJ | Feb 2019 to Feb 2021 Responsibilities: Managed complex IT programs with cross functional team within schedule, budgets and time. Responsible for leading SDLC phases (requirements, planning, scoping, scheduling, budgeting, development, testing, release planning and implementation) in agile mode to ensure deliverables on time. Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking tasks that increased customer satisfaction. Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance. Removed obstacle by escalating an issue to leadership resulting in early delivery of customer issue solution. Coached and trained teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding. Resolved a complex issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within Client Environment Plan and establish agile COE enterprise-wide as part of modernization initiative for 2020. Facilitate Daily Stand Up, Backlog Grooming, Release Planning, Sprint Planning, Sprint Demo and Retrospective meetings Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs Monitored the development progress (Sprint Burn down, Release Burn up Chart, Defect Burn Up, Velocity Metric) throughout each sprint to ensure project was within scope and budget. Identified potential project risks and helped developed a mitigation plan to resolve potential issues. Managed the insight and opinions of multiple stakeholders and helped to ensure all stakeholders agreed with the current scope and roadmap of the product. Successfully guided SCRUM teams through transition from waterfall to agile development. Published weekly/biweekly/governance report to Sr leadership. Balanced various stake holder s expectation and maintain strong working relationship with business partners, internal staff on a daily basis to ensure delivery quality in alignment with global initiatives and requirements across the enterprise. Actively participate in business development initiatives including RFPs and RFIs to expand existing accounts and secure new business. Facilitate discussions related to TDD, BDD, Test Automation in CI/CD model to improve efficiencies in delivering workable software in short period of time. Project Manager Bank of America, Pennington, NJ | Dec 2017 Jan 2019 Responsibilities: Collaborate with Product Owners and Business to develop and maintain Product Backlogs. Coordinate product backlog grooming and story estimation with the team. Facilitate Daily stand-up, Sprint Planning, Backlog Grooming, and Retrospective meetings. Maintain story board and Issue tracking in JIRA to effectively track impediments against user stories. Remove impediments on daily basis to allow the team to deliver the sprint goals and deliverables. Participate in daily meetings with stakeholders and discuss project testing progress, issues/risks. Conduct sprint retrospective and follow up on action items for continuous improvement; implementation of process improvement ideas learned from retrospectives. Improve team velocity by incorporating capacity planning into sprint planning sessions. Ensure that the project meet corporate SDLC standards, compliance and industry best practices. Coach and empower teams to self-organize and grow cross-functionally. Track daily progress using Burndown Chart metrics. Protect team from over-commitment beyond team s average velocity. Manage changes in Requirements and Schedule. Coordinate with Upstream & Downstream Teams to identify dependencies. Share best practices and lessons learned in Scrum of Scrums (SOS). Coordinate End of Sprint Demo/ Feedback sessions at end of sprint. Helping the team to determine the definition of done for the product, with input from key stakeholders. Assist production support team for rapid response during release deployment. Identify project issues and escalate accordingly. Index and Archive project artifacts in SharePoint/Confluence. Project Manager Lincoln Financial Group, Fort Wayne, IN | Sep 2016 Nov 2017 Responsibilities: Act as Scrum Master/Project Manager with a focus on guiding the teams towards improving the way they work. Manage and Execute Projects in Waterfall or Agile (Scrum) depending on the nature of the project. Organize and facilitate Product Backlog refinement, Story grooming, Sprint planning, Daily Scrum Meeting, Sprint Demos and Sprint Retrospective. Act as a servant leader and provide the necessary support to the team to accomplish project goals. Assist Product owners in creation and maintenance of Product Backlog. Protect team from over-commitment beyond team s average velocity. Coach team members on Agile principles and provide guidance on the methodology. Remove impediments on daily basis to allow the team to deliver the project on time and within budget. Implement suggestions/improvements discussed in Sprint Retrospective meetings and monitor the same. Ensure project meets requirements and delivered on time and within budget. Work with multiple scrum teams in a distributed and cross functional environment. Encourage collaboration between product owner and the team. Ensure JIRA Scrum board is timely updated to provide transparency on product development. Conduct retrospective and follow up on action items for continuous improvement Implementation of suggestions/improvements learned from retrospectives. Coach and empower teams to self-organize and grow cross-functionally. Track and publish project Burndown Charts to stakeholders on daily and weekly basis. Perform risk analysis and migration. Archive project documentation in SharePoint and Confluence on release basis. Jr. Project Manager/Program Coordinator Barclays Bank, Southampton, UK/New York, NY | May 2010 - Jun 2016 Responsibilities: Following up with the Project Leads to update the Rainier Program status deck, covering all the projects, on weekly basis for the senior management. Helped with project planning, task tracking/completion by the planned dates. Helped Program Manager in developing project WBS (Work Breakdown Structure) and tracking changes to the project. Monitored project progress and updated plans using MS Project. Responsible for sending RTC (Rational Team Concert) Status Reports covering Milestones, Epics and Full Backlog every Friday to the Project teams. Responsible for migrating all the program documents from SharePoint tool to Confluence successfully. Facilitated Sprint planning, execution and retrospective. Ran daily Scrum calls to go over latest updates, any roadblocks, risks/issues, dependencies and focus for the next day. Recorded Action Items, Risks/Issues and followed up with the assignees on the latest updates/progress towards resolution by the due date/timely manner. Measured and tracked team progress and provided metrics. Represented all the program related changes in the weekly Change Advisory Board meeting and published the report to the higher management. Created needed project status and budget/forecast/spend reports for the higher management for the Project Management Review meetings. Escalated program level Risks/Issues for critical decisions in timely manner. Helped with new resource on-boarding/orientation, escorting them from the security desk, getting them building access badges, requesting access to the SharePoint sites and applications they would need for their assignments etc. Helped with resources ID card maintenance, email distribution list creation and following up with resources on the completion of mandatory trainings e.g. New Hire and the other Compliance trainings for the consultants and FTEs. Helped with time tracking on A-track. Monitored and ensured all the resources were posting time against the correct/assigned projects tasks and followed up with the resources to ensure timesheets are submitted by the given deadline. Maintained resource PTOs (paid time off)/time off calendar on the SharePoint site, so that project manager and leads know the resource vacation/time off plans in advance and plan for the project activities/resources accordingly. Generated Port issue tracker report on weekly basis and shared with QA leads and updated the comments/mitigation plan columns of the issue tracker with the latest updates. Generated Benchmark comparison report on daily basis and shared with the QA leads. Helped with tracking actuals/spend against the forecasted/approved budget. Making sure the burn rate (monthly spend) is as expected/in-line for project completion within approved time and budget. Coordinated activities between the offshore and the onshore teams for status reporting and other project activities. Responsible for providing building and floor access to the resources in various offices. Keywords: continuous integration continuous deployment quality analyst information technology golang microsoft Idaho New Jersey New York