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Shiva Kumar R - .NET DEVELOPER
[email protected]
Location: Tallahassee, Florida, USA
Relocation: YES
Visa: OPT EAD
Summary

Seasoned Full Stack .NET Developer with 6+ years of experience working in all phases of the Software Development Lifecycle Process (SDLC): Analysis, Design, Development, Implementation, Testing, and Deployment of Web Applications in the Communications, E-commerce, and Healthcare domains.
Results-oriented Sr. Dot Net Full stack Developer with both creation and maintenance experience in Microsoft Tools & Technologies, such as .NET Framework (4.5/4.6), ASP.NET Web Forms, ASP.NET MVC 5.0/4.0, ASP .NET Core 6.0/7.0 C#, Web Services, Minimal API S, RESTful Services, Web API, WCF, WPF, Entity Framework,, LINQ, IIS, SOAP, XML, DOM, XSL, XSLT, HTML 5, Visual Studio.Net 2022/2019/2015/2013, AJAX, ADO.NET. . Experienced in front end languages and frameworks like JavaScript, CSS, HTML, Bootstrap, Java Script, Typescript, Angular, React, NodeJS.
Spearhead enterprise level application architecture and communication using .Net applications and XSLT transformations using XML and JSON.
Well versed in managing infrastructure and development environments with monitoring and logging systems containing Windows Web Servers, SQL Databases, IBM Middleware servers for Authentication Authorization and Auditing, Splunk Logging systems, SiteScope and PSM Tower Management using Service Now dashboards.
Good experience in writing complex queries using MySQL, MS SQL, PostgreSQL, ORACLE, and NoSQL: MongoDB.
In-depth understanding and experience in writing complex Database Queries, Stored procedures, Views, Indexes in MS SQL Server, MySql and PL/SQL and also in detailed DB design.
Optimized RDBMS by normalizing tables, indexing tables, using views, foreign keys, joins, triggers, and stored procedures., publisher and subscriber methods to offset intensive data read write databases to reduce backend bottlenecks.
Experience in WCF, WPF, SSIS, SSRS, Informatica, Cron Jobs with Powershell or python scripting.
Written and developed both code first and database first approaches for MVC Angular applications with Entity Framework, migrations, LINQ Red Hat for SQL.
Extensive experience working on Design patterns such as Repository, structural and behavior patterns.
Strong foundations and knowledge on SOLID principles and OOP s concepts
Led a team of developers in the successful delivery of multiple .NET projects, adhering to best practices and coding standards to ensure code quality and maintainability.
Adept at mentoring junior developers and promoting a culture of continuous learning and improvement in technology teams.
Experience working on architectural patterns such as Layered architecture, Modular Architecture, and service-oriented architecture.
Proficient in Agile methodologies such as Scrum and Kanban, facilitating efficient project execution and fostering a collaborative team environment.
Extensive knowledge and experience working on Identity and Access Control mechanisms such as Role based Authorization, OAuth 2.0 , JWT token , Sessions , Cookies.
Experience working, integrating, and deploying solutions on AZURE Devops and experience on implementing CI/CD pipelines such as Azure pipelines.
Utilized Version control tools such as GitHub, MS TFS, and SV
Designed and implemented data visualization modules, improving data-driven decision-making capabilities.
Experience working with Microsoft Azure Functions , Web Apps, Service Bus, Sql Azure Db, Azure Service Fabric.
Extensive experience in Splunk architecture, designing splunk dashboards and Apps, using PowerBI and Tableau. Led the Quality Monitoring and Analytics team for BOSCH Global.
Proficient in managing tight deadlines, identifying and resolving issues, optimizing performance, and enhancing system reliability.
Profound experience in fixing the issues and completing the PSR s for the VB .NET web apps.
High Experience on GUI development in C# Windows Forms (WinForms), Windows Presentation Foundation (WPF), Windows Communication Foundation (WCF) Re-engineered Front-end GUI application by creating new WPF forms.
Developed multiple POC s using cutting edge technologies like Machine learning , Generative AI and used
.NET in automating and digitalizing the manual process and resulted in huge reduction of human hours.
Committed to collaborating with a dynamic team to deliver impactful and user-centric products.



Education
Master of Computer Science (FSU) CGPA - 3.625/4 Tallahassee, FL, USA

B.Tech in CSE (JNTU-H) GPA - 7.8/10 Telangana, India




Technical Skillset
Programming Languages &
Databases C, C++, C#, .Net Framework 4. 8, .Net Core 6/7/8, VB
.NET,Python, MySQL, SSMS, Oracle, Ruby, Splunk Processing Language, SnowSql
Frameworks& Software Packages Entity Framework, WCF, Angular, React.js, Apache, TFS, GIT, Windows Server 2016- 2019 R2, Visio, OAuth V2, Swagger UI, Winforms, Oracle Virtual Box, CSS, JavaScript, WordPress, MVC, Razor, Blazor, XML, XSLT, AJAX, Linux Distros, Shell scripting, Telerik/Kendo UI, AppInsights, JIRA, Ninject, Log4Net.
Azure Services Azure DevOps, VM s, Active Directories, Resource Manager, Azure Service Bus (Message Broker), Docker, Snowflake
API Standards and Other Skillsets GL API, SSIS, SRSS, Informatica,SSMS Middleware Servers, Docker, Kubernetes, Apache Tomcat, Service Now, App Manager, Generative AI ,ML, PowerBI, Splunk, RPA, Luis Bot Framework, RASA NLP, Trello, Power Apps
Testing and Quality Assurance Unit testing (NUnit, XUnit), Integration teshng (Jasmine), API testing (Postman), OpenAPI, Swagger, Test-driven development (TDD), Bug tracking and reporting

Work Experience

Florida Agency for HealthCare Administration
System Project Analyst Tallahassee, Nov 2023
Spearheaded the development and maintenance of mission-critical client/server and web-based applications using ASP .NET MVC, .NET Core, and other cutting-edge technologies, ensuring optimal performance and scalability to meet evolving business needs.
Point of contact for Level 2 & 3 tickets for web applications in the AHCA environment.
Primary responsibilities include gathering the PSR s from Business Unit s, analyzing the requirements, proposing and developing or modifying the existing or new features for the extensive and existing applications.
Identifying, analyzing, and resolving issues with applications in Production.
Proposed and supported the modernization of existing web applications from ASP .NET Framework to
.NET Core 6 & 8.
Developed POC on using minimal API s and Blazor WebAssembly.
Developed templates for developing / upgrading existing single page applications.
Worked with Power Apps for automating manual process or existing forms.
Used Azure DevOps or other CI/CD tools to streamline the development lifecycle and extensively used GITHub.
Implemented and maintained UI/UX best practices and ensured a consistent and intuitive user experience across the application.
Developed html views with HTML5, CSS3, jQuery and JavaScript frameworks like Angular10 and Bootstrap
Implemented SQL queries and interacted with databases (SQL Server) to optimize database schema.
Demonstrated unwavering commitment to upholding coding and architectural standards, leveraging the latest tools and technologies to optimize software development processes and deliver cutting-edge solutions.
Experienced in designing, deploying, and managing reports using SQL Server Reporting Services (SSRS)
Played a pivotal role in all stages of the Software Development Life Cycle (SDLC), from initial planning and analysis through design, implementation, testing, and ongoing maintenance, ensuring seamless project execution and delivery within budget and timeline constraints.
Adept at creating interfaces between systems using .NET and SSIS packages, ensuring seamless data exchange and synchronization and experienced in creating reports using SSRS.
Working experience with different design patterns like Singleton, Factory, Observer and architectural styles like MVC,.N tier, 3-tier, RestfulAPI s.
Profound experience in fixing the issues and completing the PSR s for the VB .NET web apps.
Created new data pipelines with SSIS within Florida Agency for HealthCare Administration, Department of Health and webforms integration in SSRS with data abstraction for Public Records Requests.
Demonstrated expertise in Identity and Access Control mechanisms, implementing Role-Based Authorization, OAuth 2.0, JWT token, Sessions, and Cookies to ensure robust security posture and compliance with industry standards.

Valued team player known for strong organizational, leadership, interpersonal, and communication skills, contributing to a positive work culture and driving collective success.
Represented AHCA agency at HealthCare IT Connect Summit and proposed , developed AI GP system for generating Redacted text following the PII , HIPPA and other rules.

Environment: Visual Studio 2019, Visual Studio 2022, SSMS, SSIS, SSRS, Crystal Reports, .NET Core,
.NET Framework 4.2/4.8,Swagger UI, SOAP UI, ODP.Net, Mainframes, Windows Server 2022, Windows Server 2019R2, Visual Studio Code, Azure DevOps, GitHub, PowerBI, Tableau , JavaScript, JQuery, AngularJS, Bootstrap,SQL.
Florida Department of Education
System Project Consultant Tallahassee, Aug 2023 Nov 2023
Worked on SAS reports generating survey reports for state, zones and districts.
Provided solutions for the long-lasting issues.
Within no time handled and lead Quarterly survey reports.
Primary contact for some of the districts in south Florida and assisting end users in submitting , analyzing and providing end reports.
Expertise in SSIS Integration for seamless data flow and transformation across diverse systems and platforms, ensuring efficient and reliable data integration solutions.
Worked on SSMS in updating the triggers, Stored Procedures and modifying tables as needed.
Proficiently engaged in report generation utilizing SSRS (SQL Server Reporting Services) and SAS, effectively contributing to comprehensive reporting solutions tailored to business needs.
Worked on developing Web applications for internal division using .NET Framework.
Environment: SAS, SSRS , SSIS , SSMS , SQL , SQL Server , SAS Server, Visual Studio Code, PowerBI.

Systems Software Engineer
BOSCH Ltd India, Sep 2017 Dec 2021
Quality Monitoring and Analytics Team Lead Bangalore, June, 2021 Dec 2021
Point of contact and lead for call quality Analytics, Monitoring, Reporting, and providing training to data users in BOSCH global.
By making use of Splunk data and with proactive measures played key-role in achieving bad call quality of 500,000 users < 2%.
Hands on Experience on Python programming for data processing and to handle Data integration between Data warehousing
Written SQL scripts using Snowsql for validating data loads
Creating views on top of the Final tables which contain large Datasets to produce Finest Data cards to the stake holders.
Data Visualization Developer Bangalore, Aug 2019 June 2021
Design, implement, and scale Splunk infrastructure for collecting, splunking and maintaining Skype and Teams data.
Create Dashboards and Reports consuming data available, maintain data integrity, and provide training for data users and Communication Engineers.
Application Developer Coimbatore Sept 2017 Aug 2019
Gathering and analyzing user/business requirements, proposing automated solutions, and engaging in all phases of software development lifecycle.
Proposed, developed, and lead the team of junior engineers in designing Skype Optimizer Tool and Balloon Notification Tool.
Proposed and implemented POC- Ticketing Bot to assist users and designed multiple ML models for BPM- Data Office.
Proficient in deploying SQL Stored Procedures, Views, and transaction scripts.
Environment: .NET Framework , Web Forms, Web apps , Splunk Processing language, SQL , SVN , Jira , Scrum , Agile , Nunit, XUnit, Sonar QUBE, Integration Testing , Azure Graph API , Patching , RPA , RASA NLP, SSIS , TFS, SSMS, Azure Devops, Windows Server 2012,2016,2019, Splunk Architecture ,Swagger, OpenAPI , PowerBI,
.NET Developer Intern
Mysore, India INFOSYS PRIVATE LIMITED Jan 2017 Aug 2017
Developed chatbot for users to learn multiple programming languages using Luis Bot framework and worked as scrum master for the project.
Notable Projects
FHCTR & GCFHCTR
Successfully contributed to the modernization of the Medicaid Fair Hearing application for both internal and external users of the Office of Fair Hearings, playing a pivotal role in the end-to-end development process. Provided essential support for production issues and implemented Post-Release Support Requests (PSRs) to enhance functionality and address user needs. Noteworthy among these was the integration of SendGrid Email service in alignment with legislative proposals.

Specifically, within the FHCTR application, developed using Web Forms in .NET Framework, I executed multiple PSRs, including the significant implementation of SendGrid and resolving the long-term existing issue of Recipients.
Additionally, actively involved in the comprehensive modernization efforts of GCFHCTR from ASP .NET Framework 4.2 to .NET Core 6 MVC, adopting MVVM architecture and contributing across all development phases to ensure optimal outcomes and customer satisfaction.
Low Income Pool Application
Worked on developing web application for Bureau of Medicaid Program Finance, assisted and part of all the stages of development.
Actively participated in the modernization of this application from .Net Framework to .NET Core 6 and also used Azure DevOps for CI/CD pipelines. Post implementation working as a admin of the application by providing support and responsible for maintaining the application.
Apart from the development, I m also part of tableau and PowerBI user groups of Medicaid Program, providing assistance in data collection, modelling, data pipelines and dashboard designs.
MPI-Complaint form
Solely developed the entire MPI application which is used by different types of users for raising complaints on Medicaid Provider, Medicaid HealthPlan, Recipient, Law enforcement etc. I have taken the initiative to modernize the Single page application to .NET Core 8.
I have used responsive designs by making use of Java Script along with .NET Core 8.
I was responsible and involved in all phases of development cycle such as requirement gathering, requirement analysis, design, implementation, deployment, and maintenance.
Pediatric Cardiac Technical Advisory Panel
Gathering newly added requirements from the business unit and prioritizing based on the importance and implementing them as PSR s.
I have also worked modernized the single page application of PCTAP from .NET Framework 4.2 .NET Core 8.
Splunk , SQL and PowerBI Analytics
Consuming data available from Skype and Teams into Splunk platform and using it for taking proactive measures and maintaining call quality for Teams and Skype users. Creating dashboards, Reports and Alerts based on the requirements. Design, implement and scale infrastructure and communicating with stake holders involved to propose and initiate changes.
Player a pivotal role in bringing the Splunk ecosystem to the BOSCH Communication environment.
I have been part of global Splunk research team, researched the use case of Splunk in understanding the skype logs and pioneered in architecture of Splunk ecosystem along with Splunk global team.
Global Point of contact for Skype analytics , designed multiple apps , dashboards and queries by saving millions of dollars and human hours in investigating the communication issues.
Presented the results to the BOSCH Gmbh (Global) management team and recognized for the effective automation.
Led the team of Jr engineers in forming a analytics team, streamlining the analysis process and achieved the bad call quality of skype calls to less than 2% for a total users of 500,000.
I have also implemented the POC to analyze Teams data by consuming data from Graph API and importing it to PowerBI.
Skype Optimizer Tool and Project Balloon
Designed product to provide self-help capabilities to Skype client users to Dix the issues specific to user machines by one click and it resulted in reduction of Skype tickets to Operation Team by 32%.
I have developed the POC using the powershell and imported Web Forms for user interface and following the approvals developed the same tool using the Web Forms of .NET Framework.
This innovative tool is used across the globe based on the location s connectivity history. The functionality of this tools has gained me recognition from the BOSCH India management and also got appreciation from Microsoft partner.
Designed Project Balloon tool for providing real-time balloon notifications for warning and informing Skype clients on call quality.
This tool helps the end users of skype in understanding their connectivity strength and recommendations. This tool has gained the attention from Microsoft and the same features have been included in the Microsoft Teams where it provides signal strength and information about headset
Understanding and Predicting the Socio-Economic Impact of COVID 19 for Tallahassee(FL) Developed a detailed Data analysis and ML modeling in understanding the effects of COVID-19 on different Social and economic parameters like Salary, crime, household prices, unemployment and many more.
Ticketing Bot-POC
Proposed and Designed a POC which is an intelligent chatbot that has NLP capabilities and suggest fixes, able to create tickets in BMC Remedy tool if required on behalf of the users.
BPM Data Office

Gathering data from BPM data office and developing ML models for predicting bill collection dates and cost estimations for different departments.
Keywords: cprogramm cplusplus csharp continuous integration continuous deployment artificial intelligence machine learning user interface user experience javascript database information technology microsoft procedural language Florida

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