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Sushma Kumari - QA Automation Engineer

[email protected]

Location: Remote, Remote, USA

Relocation: No

Visa: H4EAD

SUSHMA KUMARI CHETLA Software QA Engineer Santa Clara, CA 469-459-6394 [email protected] SUMMARY Results-driven Software QA Engineer with 5+ years of experience in Web, Desktop, Pega applications and BOT testing on Android Mobile Devices with focus on Insurance and Technology/Internet domains. Skilled in Manual and Automated testing, including pro ciency in Selenium, Python and Pytest. Strong understanding of the Software Development and Testing lifecycles (SDLC and STLC) and proven expertise in working within both Waterfall and Agile (Scrum) methodologies. Pro cient in designing exhaustive Test Cases and e ciently managing bugs with tools like JIRA, HP ALM, and Buganizer to ensure thorough testing and issue resolution. Proven ability to define testing strategies, create test plans, and lead a team of testers. Demonstrated expertise in delivering high-quality products with customer satisfaction by achieving 95% Test Coverage. TECHNICAL SKILLS Test Automation: Selenium, Pytest, Rest API, Git, GitHub, Jenkins (CI Pipeline), Homebrew Programming Languages: Python, Data Structures & Algorithms, SQL IDEs / Debugging Tools: Pycharm, Jupyter, Visual Studio Code, Eclipse Web Services: SOAP UI(XML), Postman (HTTP/REST) Functional Testing: Web, Desktop, BOT (Android Mobile), and Pega Applications QA Methodologies: Agile (Scrum) and Waterfall Methodologies Test Management Tools: JIRA, HP ALM, Buganizer Operating Systems: Windows 7/10, Chrome OS, MacOS, Android, Linux PROFESSIONAL EXPERIENCE Software QA Engineer (Freelancer) May 2023 - Present Upwork Participated in Beta Testing of emerging mobile (like LostIt Tag, Actually Healthy: Food Recipes) and web (like Metador Solutions, split lease) applications to conduct comprehensive testing on their applications, offering valuable feedback and promptly reporting encountered issues. Career Break Dec 2021 May 2023 Took a Career Sabbatical due to relocation to the USA and obtained my Work Permit during this period. Utilized the time to expand technical skills in coding Python and OOPS-based Selenium framework training advanced coding courses at Interview Kickstart. Project: Automated Testing of an E-Commerce website Link: https://github.com/Sushma-Kumari-Chetla/Selenium_Python_FrameWork.git Built a Python-based Hybrid Test Framework using Selenium, Pytest, Page Object Model (POM) and XPath strategies for the "nopcommerce" web application. Utilized Git for e cient code tracking. Con gured Jenkins for continuous integration, enabling builds and test executions with each code commit. Conducted comprehensive cross-browser testing (Chrome, Firefox, Safari) for maximum compatibility. Generated clear and insightful Test Reports using HTML reporting. Software QA Engineer Apr 2021 - Dec 2021 Accenture (Google) Owned daily end-to-end/E2E testing for Google Virtual AI Assistant BOT in Production, serving over 14.6% of US and 14.1% of UK internet users for seamless shopping experiences across a diverse range of merchandise, food, and movie tickets. Validated the integration of BOT with 15+ leading e-commerce/retail websites on Android Mobile device, following a rigorous checklist of comprehensive Test Cases to uphold product quality. Co-ordinated with the Developers to identify and resolve critical and track critical defects using the Buganizer tool, leading to a 20% reduction in bugs in production. Developed comprehensive Test Data with all possible scenarios to ensure proper BOT functioning. Prioritized client s requirements and consistently met target deadlines while maintaining attention to detail. Proficient in Linux operating systems, able to execute basic commands and navigate the file system using the terminal. Software Quality Analyst Dec 2019 - Apr 2021 Cognizant (CNO Financial Group.Inc) Actively participated in requirement gathering uncovering areas of improvements. This effort drove the successful development of features across 3 BPM Pega applications, optimizing 2800 workflows. Achieved a 20% increase in operational efficiency, enhancing customer/user experiences and reinforcing CNO's resilience for sustained growth. Analyzed 500+ user stories, securing clari cations and minimizing ambiguities to ensure that the requirements are testable resulting in delivery of high-quality products with an impressive 85% defect-free rate. Took full ownership of Test Case creation and Execution, encompassing a diverse range of testing techniques, including Smoke, Functional, Black-box, GUI, Sanity, System Integration, End-to-End, Regression, and Exploratory, to achieve an impressive 89% Test Coverage. Exhibited a keen eye for detail and critical thinking skills by proactively identifying, documenting and raising critical defects in JIRA that had eluded initial detection by the Developers. Demonstrated pro ciency in writing SQL Queries to verify proper data population in application tables and performing back-end testing against the Oracle Database. Participated in real-time Production Testing led by Product Owners and clients, providing critical support and insights during live testing scenarios. Validated Rest API service hits on applications using Postman ensuring that the applications are able to communicate with external systems seamlessly. Software Quality Analyst Nov 2016 - Nov 2019 Cognizant (CNO Financial Group.Inc) Led the analysis of intricate business requirements, playing an instrumental role in BRD Analysis meetings, and making substantial contributions to the development of comprehensive Test Plan documents for 50+ projects spanning 5 Enterprise applications. Delved deep into design and architecture in conjunction with requirements to design and execute 2000+ test cases. Documented evidence, ensuring an 85% execution and approval rate through effective communication and collaboration with stakeholders. Actively participated in Test Design and Results walk-through with business analysts and UAT testers, identifying and implementing improvements to achieve user expectations. Demonstrated ownership by reporting and monitoring 600+ bugs in HP ALM Quality Center, ensuring the highest standards of product quality. Generated comprehensive Defect Reports and Test Reports to track software issues, prioritize defect resolution, and provide clear insights into test coverage contributing to enhanced product quality. Conducted root cause analysis using tools like Splunk and examined logs in various directories to provide insights for defect resolution. E ectively trained new team members, increasing productivity, facilitating learning, and documenting comprehensive Knowledge Transfer (KT) documents to streamline on-boarding processes. Pro cient in validating service interactions of SOAP APIs within applications using SOAP UI, ensuring that the applications are able to communicate with external systems seamlessly. RECOGNITIONS Certi cate Of Recognition for outstanding contribution towards BPA Apps, Pega PI, and NBO projects CNO Financial Group Mar 2019 Certi cate Of outstanding contribution in LifeComm to SHARP conversion and CPL Web projects, CNO Financial Group Mar 2018 CERTIFICATIONS PCEP Certi ed Entry-Level Python Programmer OpenEDG Python Institute Feb 2023 EDUCATION Bachelor s degree, Mechanical Engineering Sreenidhi Institute of Science and Technology Aug 2012 - May 2016 Keywords: continuous integration quality analyst artificial intelligence user interface hewlett packard California Colorado