Home

Sai Kumar - Salse force ADMIN

[email protected]

Location: Angier, North Carolina, USA

Relocation:

Visa: H1B

SAI KUMAR GARLAPATI Edison, NJ | (919) 914-2165 | [email protected] |3 x Certi ed Salesforce Consultant | ---------------------------------------------------------------------------------------------------------------------------------------- PROFESSIONAL SUMMARY: Over 8+ years of experience as an IT professional, committed to maintain cutting edge technical skills and up-to-date industry knowledge in Salesforce Classic and Lightning environment as a Certified Salesforce CRM Developer and Salesforce configuration and consulting experience. Experienced in Agile Environment. Expertise in Apex and Visual force, Designing and developing custom code for data migration and integration Good Experience in Lightning Web Components, events and Lightning Environment. Familiar with Lightning environment to implement record pages, home pages and App pages. Experience in Sales, Experience,Service and Health clouds. Strong command and hands on experience on Object oriented programming language like Java. Hands on experience in Java,J2EE to provide the user interface for the client to perform all the operational and billing activities Involved in Jsp technologies like core Java (collections, genetics, exception handling, multithreading, IO), JDBC Involved in developing and modifying the GUI screen using HTML , JSP and CSS Prepare and produced documentation for Salesforce releases Strong expertise on various Salesforce.com APIs like SOAP, REST,Bulk Experience in various deployment tools like Copado,Change sets. Mentor junior developers Strong Expertise in Designing, and developing APEX Triggers, APEX Classes, Apex Test Classes, LWC, Aura components and Visual force for various functional needs in the application. Hands on experience on Salesforce.com developer toolkit (force.com IDE) Developed Cascading Style Sheets (CSS) for creating effects in front end pages Hands on experience in Administration setup like manage Users, Security Controls and Data Management. Develop custom APEX classes, tests, triggers, applying design patterns to control code execution, avoid runtime limits, and remain bulk-safe. Expertise in managing Users, Profiles, Permission Sets, Roles, Sharing Settings, Workflow rules, formula fields, roll up summary fields, assignment rules, roles Approval process,Flows and building Process builders etc. Good Knowledge on ALM like JIRA, SMP, Stash etc. Experienced in build of Einstein Chat bots. Experience in Object Oriented Analysis and Design (OOAD) and understanding of the Force.com architecture and Service Oriented Architecture (SOA) based EAI standards order to provide guidance and direction to the customer. Proficient in writing Batch classes and Bulk API to deal with huge amount of data.T Interacting with clients to discuss more about the projects and to solve the issues according to requirement. Proficient in SFDC administrative tasks like managing Users, Roles, Profiles, Permission Sets, Validation rules, Workflows, Approvals, Data migration and Deployments. Experience in web technologies like HTML, CSS, XML and JavaScript Good Domain knowledge on ERP Applications: CRM, Retail and Health Care. CERTIFICATIONS: Salesforce certified Platform Developer 2 Salesforce certified Platform Developer 1 Salesforce certified Administrator SKILLS: CRM Tools Salesforce.com/Siebel Salesforce Technologies Salesforce.com administration, Apex Code,LWC,,Aura Framework, Visual force(Pages, Component & Controllers), SOQL (Salesforce Object Query Language),Apex Explorer, Apex Data Loader, Apex Web Services, Apex Triggers, SOSL, Dashboards, Case Management Automation, Custom Objects, Integration with 3rd Party tools,Einstein Chatbot Workflow & Approvals,Flows,Triggers, Record Types, Analytic Snapshots, Case Management Automation Custom Objects, Custom Tabs, Sandbox, Selenium,Eclipse IDE Plug-in ,core Java , J2EE,JSP,JDBC Methodologies Agile/Scrum and Waterfall Salesforce Integration Tools Data Loader, Command line Data loader, Jitterbit Languages Java, SQL, Apex, JavaScript,CSS,HTML Databases MS Access, Oracle 11i, SQL Server 2005/2008, MySQL Web Technologies CSS, Web Services, XML, HTML Operating Systems Windows NT /2000/XP Pro/ Vista,Linux, Unix Others MS OFFICE SUITE, MS VISIO, MS PROJECT,Visual studio Work Experience:- Working as Cloud Architect for Quantum Global AI Solutions(Subsidiary of Portal Consulting Inc.) from 06/2023 to till date. Worked as Sr.Associate Consultant for Infosys Technologies Pvt Ltd from 09/2021 through 05/2023 Worked as Programmer Analyst for Cognizant Technology Solutions from 05/2015 through 09/2021 Professional Experience Infosys Technologies Pvt Ltd: 09/2021 to 05/2023 Role: Sr. Associate Consultant: Client : Pfizer Inc Developed LWC, Lightning Aura components, Visual force Pages, Custom Controllers, Apex Triggers, SOQL and SOSL and used Object oriented Concepts. Worked on customer portals and communities administration to allow customers to see information that relates only to their account with things like their Account and Contact information etc. Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates. Analyze cases and document solutions related to issues during production and maintenance. Involved in Integration Salesforce with other tools using REST API. Integration between Salesforce and other systems using third party tool called Informatica. Integrated Salesforce with Sharepoint to manage client documents. Worked on build of Einstein chat bot Created Custom Profiles and Permission Sets to manage security and data access. Enhanced, configured workflow rules, time triggered workflows, email templates resulting into actual web to lead communication with community portals. Worked on Customer Portal and Salesforce Sites to develop a public facing portal to be used by several thousands of users. Involved in CI/CD deployments Developing Lightning Web components to build the UI friendly community portal. Written Several Apex classes, triggers and batch classes to write the business logic. Developed Cascading Style Sheets (CSS) for creating effects in LWC. Used Workbench, Data loader and data import wizard to import the data. SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Reports, Analytic Snapshots, Dashboards, Tasks and Events Created Custom Profiles and Permission Sets to manage security and data access. Created several Validation rules and Workflow rules to meet the business requirements. Worked on Customer Portal and Salesforce Sites to develop a public facing portal to be used by several thousands of users. Created the Custom fields for sales force CRM content management Created Custom Components which will be used in the visual force pages. Worked with several record types and page layouts. Used Workbench, Data loader and data import wizard to import the data. Used both eclipse and change sets to deploy the code to different sandboxes (QA, UAT etc.). Used SOQL to retrieve the appropriate data. Extensive work experience using Force.com Web services API for implementing web services in the application Encrypted sensitive data with Encryption Fields feature for access to data from different users. Written Code such that governor limits are not hit. Written test classes for code coverage. Maintained coding standards and achieved positive results from the Force.com Security Scanner. Single-Sign On (SSO) integration Implement Single-Sign On (SSO) for browser-based logins to Salesforce Environment: Salesforce.com, Apex Classes, Controllers,Aura, LWC, Visualforce pages, XML, Email Updates, Eclipse IDE, SQL, Community portals, JavaScript, Web Services API, SOAP, REST, WSDL, Community cloud,Sales Cloud, Service Cloud, Workflows, Approval process, Data loader,Copado,CI/CD,Custom Objects, Reports, Dashboard, Sharing rules, Force.com IDE, SLDS,CSS,HTML. Cognizant Technology Solutions: 05/2015 to 09/2021 Role: Programmer Analyst Client1: Kaiser Permanente(03/2019 to 09/2021) Worked on Apex classes,Apex triggers, Visual Force, LWC,Aura Framework. Developed Lightning Component Framework and built Lightning component using aura framework. Worked on developing Lightning Web Components for Lightning App Pages and Lightning Record Pages. Performed administrative tasks - creating Users, Profiles, Roles, Permission Sets, Page Layouts, Record Types and configured sharing rules based on Organization role hierarchy. Worked on Automating Kaiser Healthcare products assignment to various resellers. Developed and implemented plans which identify sales strategies, assess revenue potential, and outline targeted activities to maximize revenue opportunities and penetrate market with LNR Healthcare products and solutions Handled multiple Lightning components and worked on events to pass data from parent component to child component. Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of Lightning and its features Leveraged Aura Framework, by creating Aura Attributes and Aura Handlers for Events to establish a communication path between Lightning components. Involved in CPQ customizations including Product, Price, Option, Option Constraint, Discount Schedule, Discount, Quote, Quote Line Item, and Quote Line. Created relationships among objects using Lookup, Master-detail and Junction Object relationships. Used Visualforce components like Form, Page Block, PageBlockSection, Command Button, Action Function, PageBlockTable and Repeat for developing Visualforce pages. Worked on Visualforce pages, Apex classes, Apex Triggers, Test classes. Integrated salesforce with Twilio to implement the two factor Authentication for community Users Integrating salesforce with third party system to send SMS to the customers using REST API. Created Process builders and Lighting flows and complex workflow rules criteria s for field updates and email alerts. Effectively used the out-of box Salesforce functionality to manage Campaigns, Opportunities, Cases and Events Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries. Used data loading tools like data loader, Workbench etc. SOQL statements and DML operations in Apex controller for retrieving the data or manipulating the data on platform database objects. Worked on writing batch classes to send out the mass notifications. Worked on setting up Email-to-case functionality. Workflow rules, Process builders, formula fields and validation rules etc. Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning. Worked on migrating classic to Lightning. Closely worked with other Salesforce.com consultants while implementing the solutions for the need of organization. Used Apex controller, that makes external call requests to retrieve the data from objects and then to display on Lightning components. Environment: Salesforce.com, Apex Classes, VF pages,lightning components,Controllers,Aura, LWC, XML, Workflows, Email Updates, Eclipse IDE, SQL, SOQL,SOSL JavaScript, Web Services API, SOAP, REST, WSDL, Sales Cloud, Service Cloud, Health cloud,Approval process, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML,CSS,SLDS. Client2: CVS Healthcare (05/2017 to 03/2019) Worked on Apex classes,Apex triggers, Visual Force,Aura Framework. Worked with MVC (Model View Controller) design pattern and implemented in Salesforce customizations Proficient in Data Migration from Traditional Applications to Salesforce using Import Utility. Experience in working app exchange product like Field Service lightning (FSL), Invoca , Capado Worked with various salesforce.com standard objects like Accounts, Contacts, Cases, Campaign, Leads, Task, Reports and Dashboards. Experience in working effectively with stakeholders in the technical and health arenas As SFDC administrator interacted with various business areas to gather requirements and developed data model to suit complex business needs. Created custom components to reuse business logic. Created test classes and make sure code coverage should be greater than 75%. Worked in both AGILE/SCRUM and SDLC based development environment and participating in SCRUM sessions that includes Analyzing, Designing, Coding, Testing and Implementation. Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors Limits. Used Workbench, Data loader and data import wizard to import the data. Developing Home page, Home page templates for supporting desktop, Record pages and App pages,App page templates for Supporting salesforce app Involved in Source control tools such as Gitlab,GitHub and experience with agile development methodologies,CI/CD automation Implemented data migration using Information on demand and data loading using Data loader, import wizard. Performed user acceptance testing by conducting and leading Surveys. Deployed code and configuration to sandbox and production environments using Change sets and Copado. Created several Visualforce Pages to customize the portal. JavaScript and HTML was also used in building the visual force pages. Environment: Salesforce.com, Apex triggers,Apex Classes,lightning components,Controllers,Aura, Visual force pages,Github,Gitlab,XML, Workflows, Email Updates, Eclipse IDE, SQL, SOQL,SOSL JavaScript, Web Services API, REST , Sales Cloud, Service Cloud,Approval process, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML,CSS,Copado,Change sets,CI/CD,FSL Client3: Prudential (06/2015 to 05/2017) Developed a web portal using J2EE, to provide the user interface for the client to perform all the operational and billing activities. Developed a JSP to dynamically generate HTML and display the data to the client side Involved in Jsp technologies like core Java (collections, genetics, exception handling, multithreading, IO), JDBC Used Junit to write the unit tests and to validate the release of the built components Compatibility analyses between dufferent versions of technologies. Focusing on developing Visualforce Pages, Custom Controllers, Apex Components, Apex Triggers, SOQL and SOSL and used Object oriented Concepts. Created several Lightning Components, added SLDS that makes visualization of Lightning component to look better Closely worked with other Salesforce.com consultants while implementing the solutions for the need of organization. Used Apex controller, that makes external call requests to retrieve the data from objects and then to display on Lightning components Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Wrote SOQL statements and DML operations in Apex controller for retrieving the data or manipulating the data on platform database objects. Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning. Handled multiple Lightning components and worked on events to pass data from parent component to child component. Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of Lightning and its features Leveraged Aura Framework, by creating Aura Attributes and Aura Handlers for Events to establish a communication path between Lightning components. Implemented Process Builder. Remediated issues required for data migration related to data quality exceptions, missing data details, CDH, and data duplication/merging Worked on migrating classic to Lightning. Used data loading tools like data loader, Workbench etc. Environment: Salesforce.com, Java,Servlets,JSP,JDBC,Junit,Collections,Apex Classes, VF pages,lightning components,Controllers, , Workflows, Email Updates, Eclipse IDE, SQL, SOQL,SOSL JavaScript, Web Services API, WSDL,SOAP, Sales Cloud, Service Cloud, Community cloud,Approval process, Data loader, Reports, Dashboard, Sharing rules, Force.com IDE, HTML,CSS. EDUCATION Bachelor s Degree from Jawaharlal Nehru Technological University. (2011 2015) Keywords: continuous integration continuous deployment quality analyst artificial intelligence user interface information technology microsoft New Jersey