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Buchi Babu Perasani - Project Manager/Business Analyst

[email protected]

Location: Columbus, Ohio, USA

Relocation: YES

Visa: H1B

Buchi Babu Perasani Phone: +1 5610830-6644 Email: [email protected] Education Master of Science in Health Informatics at The University of Findlay, Findlay, OH - May 2017 Bachelors in pharmacy at The Rajiv Gandhi University of Health Sciences, Bangalore, India - May 2013 Certifications: Certified Scrum Master (International Scrum Institute) Certification ID: 45907106359023 Certified Project Manager (IO4PM) Certified Scrum Product Owner (International Scrum Institute) Certification ID: 27136021669954 Entry Certificate in Business Analysis (ECBA) Professional Summary: Over 10+ years of experience as a Business analyst in healthcare and pharmaceuticals, developing applications, enterprise solutions, business processes and system solutions. Worked with business stakeholders and project teams to manage scope and objectives within budgetary and timeline constraints and develop appropriate IT solutions and realistic delivery schedules. Played the Business Analyst role on Enterprise projects for Agile (Scrum), Waterfall Methodology, and Hybrid (Waterfall + Scrum) Methodology. Understanding business and IT roadmaps and guiding projects accordingly. Create and maintain comprehensive documentation, including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan, and Status reports to the sponsor, project team, and senior management as required. Highly motivated team player with excellent interpersonal and relational skills and proven communication, organizational, analytical, presentation, and leadership qualities. Well-versed in all phases of the Software Development Life Cycle (SDLC), including requirements analysis, design, implementation, testing, and deployment of enterprise applications and data flow modeling. Capable of generating and analyzing custom reports and dashboards to provide detailed information on key performance indicators (KPIs) to management and business unit personnel. Hands-on experience writing, testing, and implementing database-level triggers, stored procedures, functions, and packages using PL/SQL for Oracle and MS SQL databases. Industry Regulations and standards, including HIPAA and GDPR. Staying up to date with changing regulations and advising the organization accordingly. Managed a team of healthcare professionals, administrators, billing representatives, claim representatives, subrogation, payors, and providers. Expertise in working with and managing project teams of geographically co-located and remote, internal/external domestic and international resources. Experienced in healthcare regulatory compliance, clinical processes, budget, and financial analysis. Experience implementing Medicaid Billing System (including participant and care provider registration system) in 20+ states in the USA. Highly adept at gathering and analyzing data, identifying business needs, and proposing solutions to improve processes or systems. Working with internal departments' requirements and translating them into actionable insights. Conducted 5+ levels of testing, including functional, regression, user acceptance, integration, and performance. Completed in-depth business processing and marketing analysis, boosting revenue by 13%. Technical Skills: Operating Systems Windows (10, 11), MacOS. Databases MySQL, PostgreSQL, Microsoft SQL Server, AWS RDS, Google Cloud SQL, Azure SQL Database. Programming Languages Python, Java, JavaScript/TypeScrip, C++, .Net, SharePoint. Microsoft Office Suite MS Project, Word, Excel, PowerPoint, Visio, Microsoft Teams, SharePoint Online. Reporting and Business Intelligence Tools Power BI, Tableau, Google Analytics, Adobe Analytics, SSPS, FHIR. Management and Agile Tools Jira, Atlassian Jira Agile, GitHub, Monday.com, Trello, Asana, Miro, Story Map. Cloud Platforms AWS, Google Cloud Platform (GCP), Microsoft Azure. DevOps and CI/CD Tools Git (GitHub, GitLab, Bitbucket), Jenkins, CircleCI, GitHub Actions, Docker, Kubernetes. Quality Assurance and Defect Tracking Jira, Zephyr, Selenium, Postman. Other Essential Skills Data Visualization tools, R, Python (Pandas, NumPy). Professional Experience: Centene, ST.Louis, MO August 2022 Till Date Sr Business Systems Analyst Project Budget: $2M Team Size: 18 (2 Teams) Project Description: Senior Health Services (Medicare) Platform Migration project for Centene Corporation aimed to modernize and optimize Centene's existing healthcare services platform. With an emphasis on scalability, reliability, and performance, the project was instrumental in ensuring Centene's continued commitment to providing high-quality, accessible healthcare solutions to its members. Responsibilities: Develop scope, estimate effort, and project plan and track them to completion, identifying risks and mitigation strategies Work closely with the client s functional counterpart to identify and document project risks and mitigation strategies Led the planning, design, and execution of enterprise architecture framework and application development projects, ensuring alignment with business objectives and technical requirements. Collaborated with architects and engineers to design scalable and robust solution architecture that meets the organization's performance, security, and scalability requirements Conducted code reviews and quality assurance checks to ensure adherence to coding standards, best practices, and performance benchmarks in application development Researched and evaluated emerging technologies, frameworks, and tools to evaluate enterprise architecture and enhance the organization's application development capabilities Collaborated with senior leadership and key stakeholders to define the organization's enterprise architecture vision, goals, and principles, ensuring alignment with long-term business strategies and objectives Worked with product owners and stakeholders to prioritize user stories based on business value, complexity, and dependencies and manage the product backlog to ensure alignment with project goals and timelines. Refine and clarify user stories to ensure they are well-defined, actionable, and testable, and capture acceptance criteria and conditions of satisfaction to guide development and validation efforts Facilitated story mapping sessions to visualize and organize user stories into coherent workflows, prioritized features for implementation, and participated in sprint planning meetings to select and commit to user stories for development within each sprint. Spearheaded the strategic planning, design, and implementation of enterprise architecture frameworks and projects for application development, ensuring congruence with business goals and technical prerequisites. Worked closely with architects and engineers to craft scalable and resilient solution architectures that fulfill the organization's performance, security, and scalability criteria. Oversaw code evaluations and quality assurance processes to guarantee compliance with coding standards, best practices, and performance criteria in application development. Explored and assessed emerging technologies, frameworks, and tools to refine enterprise architecture and bolster the organization's capabilities in application development. Engaged with senior leadership and key stakeholders to outline the enterprise architecture vision, objectives, and guiding principles, ensuring harmony with the organization's long-term business strategies and goals. Work closely with vendor teams and manage the vendor integrations and allied deliverables Act as the liaison between business stakeholders and IT teams to align business needs to technical feasibility and help translate requirements to functional specifications Work with internal stakeholders to bring closure to requirements Ensuring projects (integration with Claims, 837 generation, 835, error reporting, business reporting, etc) are managed following the Project Delivery Methodology Facilitate stakeholder interviews and workshops to gather insights, understand perspectives, and identify key requirements Develop scope, estimate effort, and project plan and track them to completion; identify risks and mitigation strategies Develop and employ standardized templates for crafting precise and succinct requirement specifications. Develop user journeys to establish user requirements, guaranteeing a thorough comprehension of user needs and anticipations. Develop detailed business process models using BPMN notation, depicting activities, decisions, and interactions within the organization's workflows. Setup SharePoint directories and internal portals for document management, collaboration, and workflow automation Design and prototype SharePoint solutions, including site structures, document libraries, lists, workflows, and custom web parts, to meet business needs effectively Create comprehensive ERP diagrams to visually represent system architecture, data flows, and integration points, ensuring alignment with project requirements and objectives. Develop and maintain a comprehensive traceability matrix to manage and track requirement status, changes, and redefinition throughout the project Responsible for directing and monitoring the work of team members as well as producing detailed project documentation and status reports/communications Work with internal/external clients to gather requirements, work with the team of developers during development, communicate with clients during development/support, and deliver products to the client Identify changes to scope, cost, and schedule and document/report accordingly; coordinate the development of functional/technical specifications/changes Communicate the technical issues/aspects to the Executive Team to facilitate better business judgment Support the development of test plan test cases and facilitate UAT (User acceptance testing) Responsible for managing the triaging of issues reported during user testing. Environment: Agile, Waterfall, Tableau, Power BI, SAS Analytics, SQL Server, Oracle Database, Jira, Asana, Microsoft Project, Microsoft Office Suite, Confluence, Google Workspace, Microsoft Visio, Lucidchart, IBM Rational DOORS, Microsoft Azure DevOps, Asana, SharePoint, Jama Connect. Texas Health Services Authority, Austin, TX July 2020- July 2022 Senior Business Analyst / Project Manager (Patient Engagement and Access Initiatives, EHR Implementation and Integration) Project Budget: $2.8M Team Size: 19 (3 Teams) Project Description: The Texas Health Services Authority (TXHSA) embarked on a transformative journey to enhance patient engagement and streamline access to healthcare services by implementing Electronic Health Record (EHR) systems. The project aimed to revolutionize healthcare delivery, improve clinical outcomes, and elevate patient satisfaction. Responsibilities: Spearheaded the strategic planning, design, and implementation of enterprise architecture frameworks and projects for application development, ensuring congruence with business goals and technical prerequisites. Worked closely with architects and engineers to craft scalable and resilient solution architectures that fulfill the organization's performance, security, and scalability criteria. Oversaw code evaluations and quality assurance processes to guarantee compliance with coding standards, best practices, and performance criteria in application development. Explored and assessed emerging technologies, frameworks, and tools to refine enterprise architecture and bolster the organization's capabilities in application development. Engaged with senior leadership and key stakeholders to outline the enterprise architecture vision, objectives, and guiding principles, ensuring harmony with the organization's long-term business strategies and goals. Spearheaded the strategic planning, design, and implementation of enterprise architecture frameworks and projects for application development, ensuring congruence with business goals and technical prerequisites. Worked closely with architects and engineers to craft scalable and resilient solution architectures that fulfill the organization's performance, security, and scalability criteria. Oversaw code evaluations and quality assurance processes to guarantee compliance with coding standards, best practices, and performance criteria in application development. Explored and assessed emerging technologies, frameworks, and tools to refine enterprise architecture and bolster the organization's capabilities in application development. Engaged with senior leadership and key stakeholders to outline the enterprise architecture vision, objectives, and guiding principles, ensuring harmony with the organization's long-term business strategies and goals. Collaborate with development teams to estimate the effort and complexity of user stories using techniques such as story points or time-based estimation and commit to delivering a specific set of user stories within each sprint. Facilitate ongoing refinement and iteration of user stories based on feedback from stakeholders, changes in business requirements, and lessons learned from previous sprints, ensuring that user stories evolve and improve over time. Coordinated the planning phase of EHR implementation projects, including defining project scope, objectives, timelines, and resource requirements. Engaged with key stakeholders such as healthcare providers, IT staff, clinicians, administrators, and vendors to gather requirements, address concerns, and ensure alignment with organizational goals. Liaised with EHR vendors to facilitate software selection, negotiate contracts, manage vendor relationships, and oversee implementation. Coordinated the execution of EHR implementation activities, including system configuration, data migration, user training, and testing to ensure successful deployment. Developed and implemented change management strategies to support organizational transition to the new EHR system, including communication plans, training programs, and user support mechanisms. Identified potential risks and issues associated with EHR implementation projects, developing mitigation strategies, and proactively addressed challenges to minimize disruptions to clinical operations. Ensured adherence to quality standards and regulatory requirements throughout the implementation process, conducting regular audits and assessments to monitor project progress and outcomes. Maintained comprehensive project documentation, including project plans, meeting minutes, status reports, and lessons learned, and provided regular updates to stakeholders and project sponsors. Assessed various patient engagement technologies, such as patient portals, mobile apps, telehealth platforms, and wearable devices, to determine their suitability for meeting the needs of diverse patient populations. Developed implementation plans for patient engagement initiatives, including identifying goals, objectives, target populations, and resource requirements and defining key performance indicators (KPIs) to measure success. Coordinated training programs and educational materials to help patients and caregivers understand how to use digital health tools effectively and access relevant health information and services. Ensured compliance with privacy regulations such as HIPAA and GDPR and implemented appropriate security measures to protect patient data and maintain confidentiality. Established mechanisms for monitoring and evaluating the effectiveness of patient engagement programs, collecting feedback from patients and providers, and implementing changes based on lessons learned and best practices. Performed ad-hoc analyses for submission to Claims operations for adjustments. Utilized knowledge of numerous databases, information systems, statistical tools, and analytical principles to monitor and analyze information supporting the business. Hands-on experience in data visualization applications like Tableau, Power BI, SSRS, MS Project, and Visio. Experience documenting and developing plans for data migration from various platforms, including mainframes, RDBMS, relational, flat-file Environment: Agile Scrum Methodology, ServiceNow, JIRA, Confluence, Sketch, MS Suite, Adobe InDesign, Google Analytics, Tableau, Power BI, SSRS, MS Project, and Visio. Blue Cross Blue Shield July 2017- July 2020 Business Analyst/ Data Analyst Communicated and presented data-driven insights and recommendations to internal and external stakeholders, soliciting and incorporating feedback when required. Applied expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how customers interacted with analytic products. Managed multiple, variable tasks and data review processes with limited supervision within targeted timelines. Identified and performed root-cause analysis of data irregularities, presented findings, and proposed solutions to leadership and/or customers. Supported the execution of large-scale projects with minimal direction from leadership. Interpreted and analyzed data from various sources, including healthcare providers, patients, and third-party data. Developed complex SQL queries to perform data validation, reconciliation, and cleansing activities, ensuring data accuracy and integrity across Health IT systems. Generated ad-hoc and standardized reports using BI tools such as Tableau, Power BI, or similar platforms to visualize healthcare data and communicate insights to stakeholders. Utilized SQL queries to extract, transform, and analyze healthcare data from databases, identifying trends, patterns, and insights to support decision-making and reporting requirements. Collaborated with stakeholders to define product requirements and prioritize features based on business goals. Implementing robust quality metrics for procedure outcomes, patient satisfaction, pain control, and accountability. Environment: Confluence, JIRA, HP QC, MS, ServiceNow, SAP, MS Visio, MY-SQL, Power BI, Asana, Oracle Cloud, Visio, MS Project, Outlook, Red Hat middleware Win Medicare Pvt. Ltd, Bangalore, India February 2012 - June 2015 Business Analyst Implemented the project using the Waterfall Methodology. Major Role in the Project involves Requirement Gathering, Analysis of Business Rules, and Requirement Specifications, converting them into the Specification documentation. Collaborated with the Project Manager to create plans and identify major milestones. Updated and modified progress and resource allocation in the MS project for the team. Collaborated with IT Teams to integrate salesforce with other systems such as ERP, CRM, and marketing automation platforms. Performed SWOT and Gap analysis for the new functionality requirements. Accumulated system requirements through surveys, interviews, and JAD sessions. Responsible for meeting with users and stakeholders to identify problems, resolve issues, and improve the process to ensure a stable and accurate solution. Applying analytical processes to enhance project standards. Analyzing business systems and developing a design based on documentation. Interacted with the client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications. Enhancing business processes and implementing re-engineering techniques. Translate functional requirements into technical specifications and follow the standard data flow model per BABOK guidelines. Identifying risk and collaborating with stakeholders. Involved in processing Medicare stand-alone plan Part D and Part C managed care plans. Partnering with other teams for application development. Proficiency in digital collaboration tools, such as Slack, Microsoft Teams, and Asana, to facilitate remote work and team communication. Analyzed HIPAA 5010 related to 837, 835, 834. Transactions and performed Gap Analysis between the 4010 and 5010.Performing liaison activities between the development team and customers. Used Quality Centre to upload, execute, and run the script to compare and verify two outputs. Measures and tracks KPIs on all projects to understand ROI and value creation. Process automation using Asana. Facilitated user acceptance testing and trained the SMEs and Users. Conducting knowledge transfer activities to enhance the overall business needs and leading training activities. Assisting with Financial analysis such as total budgets, cost, ROI, and building effective project management. Created reference materials using BRDs for end users and post-implementation support. Environment:- Microsoft Excel, PowerPoint, Microsoft Word, MS Visio, MY-SQL, Power BI, Asana, Salesforce platform. Keywords: cprogramm cplusplus continuous integration continuous deployment business intelligence active directory rlang information technology hewlett packard microsoft procedural language Colorado Idaho Missouri Ohio Texas