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RAHUL REDDY - SALESFORCE DEVELOPER

[email protected]

Location: Fairborn, Ohio, USA

Relocation: YES

Visa: GC

Salesforce developer Name:Rahul reddy ragula Contact:+19378147969 Email:[email protected] PROFESSIONAL SUMMARY: Salesforce developer with 10+ Years of experience in Salesforce.com CRM Platform. Experience in Administration, Configuration, Implementation, Lightning, Marketing, and support experience with the Salesforce platform. Strong experience in SDLC, Waterfall and Agile methodologies. Experience working across various SFDC implementations covering Service Cloud, Sales Cloud, and Marketing Cloud (Exact Target). Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, Sales, Marketing, Customer Service, and Support Administration. Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows. Have Strong expertise in Apex Classes, Lightning data Service, and Building Lightning components. Experience in integrating external web systems with Salesforce using REST and SOAP web services. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. Demonstrated proficiency in configuring and customizing Salesforce applications using Vlocity, a powerful industry-specific cloud solution. Utilized Omni Script to gather and process data, improving the overall user experience and enhancing data quality. Integrated Vlocity solutions seamlessly with existing Salesforce functionalities, ensuring a unified and cohesive user experience. Worked on Workflow and Lightning Process builder. Integration Methodologies, different APIs, Trigger framework, Recursive Triggers, VF Remoting, Asynchronous Framework & options. Worked on adding a new product to the product Catalog from scratch in Salesforce. Written the queues and queues rating rules. Experience working on the Source Tree, GitHub, GIT, and Gear Set Tool. Hands-on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers. Creating Custom Apps, Custom fields, and Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts, and Related Lists and defining Field Dependencies, custom buttons, Validation Rules, Formula Fields, workflows, and approval processes. Expertise in maintaining the functional areas of Data Management, Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards, and Reports. Experience in Data migration and daily data loads using Apex Data Loader. Experience in Marketing Cloud (Exact Target) Setup and development. Experience in Email Studio, Content Builder, Data Extensions, Journey Builder, Automation Studio, SQL Queries, AMP script, Contact Builder, and Cloud Pages. Good experience in establishing relationships based on business use cases using relationships Master-Detail, Lookup, and Many-to-Many (Junction Object) between objects. Team Player and possess good communication skills. SKILL SET: Salesforce Technologies Apex Language, Apex Classes, Apex Triggers, Apex Web Services, Visual Force Pages, Workflow & Approvals, Dashboards, Data Loader, Lightning components ,Reports, Analytic Snapshots, Custom Objects, Salesforce ALM, Component and Controllers, HL7, Vlocity. Salesforce.com Tools Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Jenkins, Force.com Excel Connector. Databases Oracle, MS Access, Microsoft SQL Server, SQL & PL/SQL Operating Systems UNIX, Windows XP/ VISTA/7/ NT/ 2000/ 2003/2008 Web Technologies HTML, DHTML, HTML-5, CSS, JavaScript, AMPScript, LWC. IDE and Editors Eclipse, My Eclipse and Force.com Eclipse IDE, Agile, Scrum, Kanban Office Tools Microsoft Project, MS Visual Source Safe, MS Visio, MS Office Custom Integration Tools Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, Force.com Migration Tool. PROFESSIONAL EXPERIENCE: Client: JPMC, New York, NY Aug 2023 - Present Role: Sr. Salesforce Developer Responsibilities: Spearheaded the implementation and customization of Salesforce Commerce Cloud (SFCC) solutions for clients, ensuring alignment with business goals and industry best practices. Architect and implement integrations between Salesforce Commerce Cloud and third-party systems (ERP, CRM, payment gateways) to streamline business processes and enhance overall efficiency. Perform data integrity and manipulation tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts by sales territories. Establish and implement best practices about system maintenance, configuration, development, testing, data integrity, etc. Utilized Salesforce Lightning Design System (SLDS) for creating Lightning Web Components (LWC). Worked on integrating Salesforce Data Cloud with various data sources, such as CRM systems, marketing automation platforms using APIs, data connectors. Worked extensively on managing Products, Categories, Product Attributes, and defining Product Visibility for Vlocity CPQ. Experience in developing Salesforce CRM App Exchange Applications in Classic as well as Lightning. Effective work of Data Migration using Import wizard, Excel connector and Apex Data Loader. Used SOQL/SOSL for DML operations on various standard and Custom Reports and Reports Folders for different user profiles based on the need in the organization. Worked with SOQL&SOSL queries with Governor Limits to store and download the data from Salesforce.com platform database. Worked on Interaction Studio to help personalized experience to customers whenever they reach out for support. Optimize and improve the overall runtime of Omniscripts, DataRaptors and Vlocity Integration Procedures using best practices. Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce. Work with business leaders and the current development team to document and develop enhancements to our current Salesforce.com org Recommend, schedule, and perform software improvements and upgrades for optimal performance Design and implementation of Salesforce integrations with third-party systems, including ERP, CRM, marketing automation, and external databases. Write efficient Apex code, including controllers, triggers, batch jobs, and test classes to extend Salesforce functionality. Optimize SOQL queries and code logic for performance and scalability Collaborate with stakeholders to gather integration requirements and provide technical expertise in mapping data and defining integration strategies. Develop and maintain integration solutions using technologies such as REST, SOAP, and middleware platforms to ensure smooth and efficient data exchange between systems. Implement real-time and batch integrations, troubleshoot issues, and optimize performance to meet business needs. Developed and implemented Vlocity components to meet business requirements and streamline processes. Work closely with cross-functional teams, including developers, administrators, and business analysts, to ensure successful integration projects and seamless data flow. Performs administrative responsibilities to include custom fields, workflows, validation rules, user management, etc. Provide hands-on, expert-level technical assistance to developers. Works within established procedures to develop, test, implement, and maintain application software. Environment: Saleforce.com platform, Apex Language, Lightning, AURA, Triggers, Vlocity, Visual Force, Data loader, Salesforce.com Data Loader, Lightning Components, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Web Services, REST API, Sandbox, Eclipse IDE Plug-in, CPQ, Apttus. Client: eBay, San Jose, CA Nov 2021 July 2023 Role: Salesforce Developer Responsibilities: Created various lightning components using lightning data services. Agile Development Methodology was followed for the implementation Contributed to the development and customization of Salesforce Commerce Cloud projects, implementing features such as product catalog management, checkout processes, and order fulfillment. Collaborated with clients and internal teams to understand business requirements, translated them into technical specifications, and implemented solutions within the SFCC platform. Worked on integrating SFCC with third-party systems, ensuring data consistency and seamless flow between systems. Conducted code reviews, optimized performance, and resolved technical issues to deliver high-quality solutions. Working on setting DATA.com replacement with D&B Hoover's application, working closely with the business and Product Owners. Created and worked on the queues and queue routing rules and created the Apex classes according to the rules. Used SOQL/SOSL for DML operations on various standard and Custom Reports and Reports Folders for different user profiles based on the need in the organization. Worked on various tools for deployments such as Source Tress, Git, GitHub, and Gear Set Tool. Develop, manage and maintain change management documentation to comply with IT change management processes Work directly with Business POCs and independently perform development, testing, implementation, and documentation related to the Salesforce.com development. Work with the offshore team daily and check with the daily updates regarding production support and tickets. Worked on data mappings and integration points to synchronize information across different platforms using Vlocity. Demonstrated proficiency in configuring and customizing Salesforce applications using Vlocity, a powerful industry-specific cloud solution. Utilized OmniScript to gather and process data, improving the overall user experience and enhancing data quality. Integrated Vlocity solutions seamlessly with existing Salesforce functionalities, ensuring a unified and cohesive user experience. Extensive experience in customizing Flex Cards to present information in a visually appealing and user-friendly manner. Implemented Flex Cards to display key data points and relevant information, enhancing user productivity and decision-making. Work with business leaders and the current development team to document and develop enhancements to our current Salesforce.com org. Recommend, schedule, and perform software improvements and upgrades for optimal performance Performs administrative responsibilities to include custom fields, workflows, validation rules, user management, etc. Provide hands-on, expert-level technical assistance to developers. Works within established procedures to develop, test, implement, and maintain application software. Contributed to the development and customization of Salesforce solutions, with a focus on integration points with external systems. Worked with SOQL&SOSL queries with Governor Limits to store and download the data from Salesforce.com platform database. Implemented data transformations, mapping, and cleansing to ensure data accuracy and consistency across integrated platforms. Collaborated with business analysts to understand data migration and integration requirements, translating them into technical specifications. Conducted code reviews, performance tuning, and troubleshooting to deliver robust and scalable solutions. Environment: Saleforce.com platform, Vlocity, Apex Language, Lightning, AURA, Triggers, SOQL, SOSL, Visual Force, Data loader, Salesforce.com Data Loader, Lightning Components, Force.com API, Workflow & Approvals, Agile. Client: US Bank, MI April 2018 Oct 2021 Role: Salesforce Developer Responsibilities: Involved in Salesforce.com application setup activities and customized the application to match the functional and business needs of the Organization. Worked in Agile methodology, attended daily scrum meetings, weekly grooming meetings and sprint review meetings. Created Formula Fields, Validation Rules, Workflow Processes, Process Builder, and Approval Processes for the flexibility and functionality of the Force.com platform application. Developed Apex Classes, Controller Classes, Apex Triggers, and Test Classes for various functional needs in the application. Designed and implemented Omni Scripts to create dynamic and user-friendly interfaces within Salesforce. Implemented Profiles, Roles, Users, Page Layouts, Email Services, Chatter Groups, Approval Processes, Workflows, Reports, Dashboards, Tasks, Events, and Audit Trials. Implemented Pick Lists, Dependent Picklists, Lookup Relationships, Master-Detail Relationships, Many to Many Relationships, Record Types, and Assignment Rules. Created Page Layout to organize fields, Custom Links, Related Lists, and other components on a record detail and Edit pages. Developed and implemented Vlocity components to meet business requirements and streamline processes. Worked on the PDF Mapping to create PDF sign-in and product document printouts mail to the users. Worked mapping and access to the users and also learning classes. Created various Custom Objects, Tabs, Buttons, Components, and Visualforce Pages using Standard and Custom Controllers. Deliver rapid, value-driven customer solutions for complex business problems and leverage native Vlocity functionality to deliver customer requirements quickly with minimal customization. Configured Reports and Dashboards as per the business needs. Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features. Worked on Inbound and Outbound Integration using SOAP API. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. Created multiple Lightning Components, and added CSS and Design Parameters that make the Lightning component look and feel better. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features. Used refined global search in Lightning by developing Apex classes and Controllers. Installed and Configured Marketing Cloud Connector to integrate Sales Cloud with Marketing Cloud. Configured Business Units (TEST BU, Production BU s) under enterprise BU and did user setup. Created Various Servicing Emails (Subscription, Product Benefits, etc..) using Content Builder under Email Studio. Created Marketing Journey using Journey Builder and automated Journey using Automation Studio. Created Data Extensions, SQL Queries, and Cloud Pages. Environment: Saleforce.com platform, Vlocity, SOQL, Apex Language, Lightning, Triggers, Visual Force, Data loader, Salesforce.com Data Loader, Lightning Components, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Web Services, REST API, Sandbox, Eclipse IDE Plug-in, CPQ, Apttus, Agile. Client: Vanguard, Malvern, PA Sep 2015 March 2018 Role: Salesforce Developer Responsibilities: Involved in Salesforce.com Sales Cloud applications setup activities and customized the applications to match the functional and business needs of the Organization. Used SOQL & SOSL for data manipulation needs of the application using platform database objects and Developed UI containing angular/JQuery in Salesforce. Developed Lightning Component Framework and built Lightning component using aura framework. Built reusable UI/UX components with the Lightning component framework. Designed and developed the Custom objects, Page layouts, and Custom tabs as a Salesforce consultant. Creating and managing Users, Roles, and Profiles, and setting up Sharing Rules. Implemented inbound and outbound Rest API, connected with external Systems. Worked on data mappings and integration points to synchronize information across different platforms using Vlocity. Worked on Apex Classes, triggers, test class, code review, batch jobs, and configuration using workflows, process builder, and approval process. Creating Visual force Pages, Custom Controllers, Apex Classes, and Triggers. Created various Custom reports and dashboards in lightning for Sales performance tracking. Worked on developing various lightning components, events and lightning applications. Knowledge on new release of lightning components and Lightning App Builder, experience building lightning components, embedding lightning components in VF pages, building apps using lightning components for mobile and tablets. Wrote SOQL and SOSL statements within custom controllers, extensions. Created lightning Components and coordinated with the U.I team to add CSS and Design parameters. Configured Outlook integration with Salesforce and Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks. Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. Managed Record level security using sharing rules, role hierarchy and OWD. Created various types of reports and applied filters as per business need as well created dashboards based on reports to visualize the data. Created Email templates in Text, HTML and visual Force necessary for the application. Created Data Validation rules and Formulas as per business requirement. Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages. Implemented Custom Audit Trail functionality to track field level changes in Multi value Picklists. Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility. Wrote custom apex code including controllers, triggers, web services, test cases, review code, batch jobs and configuration using workflows, process builder and approval process. Worked on Apex and Visual force to create custom business solutions. Worked on Integrating SAP and Salesforce systems using SOAP and REST API. Used Data Loader for Insert, Update, and Bulk Import of Data into Salesforce.com Objects. Export Data from Salesforce and share with the external applications. Environment: Salesforce.com platform, Vlocity, SOQL, Apex Language, Lightning, Triggers, Visual Force, Data loader, Salesforce.com Data Loader, Lightning Components, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, REST API, Sandbox, Eclipse IDE Plug-in, Agile and Waterfall. Client: TCS, Hyderabad, India June 2014 July 2015 Role: Salesforce Developer Responsibilities: Involved in Requirements Gathering, Analysis, Design, Development and Deployment using SFDC applications. Developed and maintained projects in both Waterfall and Agile methodologies. USED APEX Controller to make inbound outbound calls for various API s to display on to the components. Visual force Pages, Controller classes and Apex Triggers for various functional needs in the application. Developed various Visual force Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages. Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers. Implemented SFDC Integration using REST/SOAP Web Service API'S. Made new feature enhancements on Service cloud console sole view and developed some Visual force components. Developed Validation Rules for the Custom Objects and Approvals for some fields. Implemented field level Security, Profile, and audit trail setup. Customized several Formula fields, Workflow Rules, Validation Rules, Triggers, Apex classes. Created several Validation Rules, Custom buttons, and links on custom and standard objects. Create many of the custom controllers and custom Buttons which are used in the salesforce Visualforce pages. Developed APEX class, Controller class and APEX Triggers for various functional needs in the application. Created many of the Reports and Dashboards, which helps the sales team in marketing their product. Created Visual Force pages and Components used repeatedly in Visual Force pages to reduce the case of overabundance whenever needed. Developed complex validation rules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages. Managed Record level security using sharing rules, role hierarchy and OWD Created a validation rule and field level security in the system. Created the Visual force page to create the pdf for the office use. Created fields and the workflow and user profiles. Environment: Salesforce.com platform, SOQL, Apex Language, Triggers, Visual Force, Data loader, Salesforce.com Data Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, REST API, Sandbox, Automation s, JSON, XSLT, JavaScript, Agile. Keywords: user interface user experience information technology microsoft procedural language California Michigan New York Pennsylvania