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Satneet Kaur - Project Manager/Scrum Master

[email protected]

Location: Cherry Hill, New Jersey, USA

Relocation: NO

Visa: GC-EAD

SATNEET KAUR Project Manager 201-771-5874 [email protected] CAREER SUMMARY: Dedicated and Results-oriented Project Manager with 10+ years of experience in leading and managing full Software Development Cycle (SDLC) projects. Strong knowledge of RAID (Risks, Assumptions, Issues and Dependencies) analysis framework ensuring successful project delivery by identifying and mitigation risks. Excellent Communicator & Strategic Thinker and develops cohesive working relationship amongst client management, stakeholders, application vendors and interfacing teams Strong end-to-end understanding of PMO with experience in Project Management in handling medium and large-scale projects. Excellent knowledge of Project Management, coordination and support such as maintaining central repository of project plans, reports, stakeholder communication, resource allocation & reporting & documentation. SKILLS SUMMARY Certifications: ISTQB Foundation Level Certified from ASTQB, USA Professional Scrum Master Certified (PSM) from SCRUM.ORG Industry Experience Healthcare, Pharmacy Benefit Management, E-Commerce, Telecom, Retail, Finance, Supply Chain Management Project / Program & Product Management Requirements Elicitation, Business & System Analysis Business Strategy & Roadmap Project Planning, Scheduling & Supervision Budgeting, Estimation & Resource Planning Waterfall and Agile (Scrum) methodologies Stakeholder & Vendor Management Change & Incident Management Leadership Alignment Pre-Sales Skills SOW documentation and Client Presentations Management Skills: SDLC Management, RAID Analysis, Risk Mitigation, Issue Resolution, Project Planning and Execution etc Team Collaboration and Leadership & Stakeholder Management Communication & Presentation Skills Technical Skills: Operating systems: Windows 2000,2003, Windows 7, Windows 10 Packages: MS Office 2013, MS Project 2013, MS Project, Strong MS Excel, MS Word Databases: Oracle 11g/10g, Asset Suite-8 (Ventyx), Power BI Agile-Project Management Tools: JIRA, Azure DevOps, Confluence, ITSM, ACCPAC, Dynamics, QuickBooks, Asset Suite-8 (Ventyx), UPPM, Hyperion, PeopleSoft, Cascade Software, SharePoint, Google, TeamSite, Skype, Avaya, Power BI, Gantt Chart, RASCI, RAID log WORK EXPERIENCE- KEY HIGHLIGHTS Project Manager Sales/ Finance December 2023-June 2024 Client- Spirax Group Electric Thermal Solution Served as Project Manager in implementation of ERP systems (Preferably M365 Dynamics), Mentored Finance and Sales workstreams on Applications logs and documented best practices. Managed the complete implementation including planning, execution, monitoring and closure. Facilitated regular risk review meetings to assess and update RAID logs in Azure DevOps ensuring timely resolution of issues, risks and assumptions. Collaborated with cross-functional teams to ensure all dependencies were identified and managed, minimizing project delays. Utilized Azure DevOps tool to track progress and update User stories, tasks, RAID logs ensuring accurate reporting. Successfully provided Status reports to Stakeholders and Leadership Actively supported in Process testing, Value stream testing & now in UAT. Project Manager-PMO/BSA October 2021-December 2023 Client-Consensus Cloud Solutions Led the project through the entire SDLC from requirement gathering to deployment. Created and maintained RAID log in JIRA tool that was reviewed and updated weekly ensuring issue resolution and risk mitigation. Mentored & Trained Project Coordinators with their onboarding process & projects. Lead the Compliance (HT & PCI) and Eng. projects for planning, execution, and closing of projects, achieving a 95% on-time delivery rate. Lead Project Portfolio structures within PMO standards and practices, ensured to keep program/project documentation aligned, (Project Charters, Program Summary, WBS, RASI Matrix etc.) and regularly communicated with stakeholders. Collaborated with stakeholders to define project scope, goals and deliverables and managed Risk and Issue logs under the direction of Product Manager. Managed JIRA Kanban Board-create Projects, EPICS, user stories and keep status update etc. Assist the Product Manager & Program Manager in producing project communications, project status reports, tracking reports and maintaining files for due diligence and financials as needed. Project Manager -Transmission March 2020- October 2021 Client-Exelon (Atlantic City Electric-Utility Holding Company) Managed Transmission projects through the entire SDLC process & Led Transmission Engineers in field visits to construction sites, with successful project completion. Worked as a liaison between IT team, Transmission Engineers and Procurement team. Handled complete procurement Transactions including MR s WO s shipments and Vendor Invoices & worked on SAP & Asset Suite 8 , Supported Transmission team in all activities with initiation of project to end of project which includes SOW, creations of Work orders, Material requests, Vendor Invoices etc. Coordinated actively with Stakeholders, PM s, Vendors & Executive Managers to provide exceptional user support to resolve critical issues. Collaborated and perform effectively within a team environment at various levels, internal and external, and provide exceptional user support Business Support Analyst (SCM)-Projects, July 2019-January 2020 Client-Xcel Energy (Utility Holding Company) Worked as a liaison between Procurement (MM-Consultants), and End Users, Participated and provided inputs during project planning/ scoping meetings. Engaged with Stakeholders to communicate action plans to ensure to complete the project requirements on time. Documented requirements, RAID Logs to ensure they are updated and tracked, Monitored and reported all users Tickets and ensured with up-to-date status in ITSM. Worked closely with procurement change control team by translating the change request to user stories and shared across the teams, Actively monitored the change control process by reviewing the change requests and user stories related to that, Provided ad-hoc administrative support to Team (offshore and onsite). Assisted with all parts of the process to ensure high levels of organization and ensure deliverables are done according to plan. PREVIOUS HIGHLIGHTS: Project Operations Coordinator -Projects, Macy s Leading Retails Store Chain May 2018-June 2019 P2P Analyst, Art Guild Inc- Manufacture Trade Shows, Exhibits July 2016-April 2018 Project Analyst-Multani Enterprises August 2013-June 2016 ACHIEVEMENTS: Received the Award for Outstanding Project Management contribution for the successful completion of Compliance Projects for 2 years. Successfully trained the Junior Project Coordinators to get them on-boarded with the Company tools and systems. Successfully led and implemented Microsift-365, enhancing, collaboration and security across Finance and Sales Department EDUCATIONAL HIGHLIGHTS: SAP Training-MM Module Training (2016) QA Software Testing/BA Training - Software Testing from H2K Infosys, USA (2012) M.B.A in HR from Sikkim- Manipal University, India (2008-09) B.A (Punjab University, India)-2002 Personal Details: Location: New Jersey, US Work Authorization: GC-EAD Keywords: quality analyst business analyst materials management business intelligence active directory information technology green card microsoft