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Amit Chauhan - Salesforce developer

[email protected]

Location: Colorado City, Colorado, USA

Relocation: REMOTE

Visa: H1B

Amit Chauhan | Phone: 346-375-0151 PROFESSIONAL SUMMARY Around 12 years of total IT, over 7+ years of experience on Salesforce CRM Implementations: Analysis, Design, Development, Administration, Integration, supporting the cloud applications, communities, migration from classic to Lightning and Lightning Web Component development. Strong experience with Salesforce.com - CRM full implementation, migration of Sales, Marketing, Service clouds, Communities, and Force.com platform. Proficient in understanding of CRM business processes - Account, Contact, Opportunity, Lead, Campaign, and Case Management which involves Salesforce administrator and Business analyst working on requirement gathering, requirement analysis, design, implementation & enhancement of Projects in SalesForce.com. 4 years of experience in JAVA/J2EE. Extensive experience using Salesforce Administration (SFA)- Customization, Profiles, Permission Set, Roles, Organization-Wide Default, Sharing rules. Experience in working with Salesforce developer toolkit (Apex, Visualforce, force.com IDE, SOQL, and WebServices/ Metadata API). Experience with Salesforce.com Sales Cloud, Service Cloud, Community, and Force.com platform. Good knowledge of Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers, and Controller Extensions and lightning components. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. Created multiple Lightning web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better. Worked in developing various lightning web components, events, and Applications Created Lightning components of the Case Record Page (Email templates, Case close templates, Compact Views). I configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data into Lightning Experience. Tested the Lightning components. Developed Lightning Component Framework and built Lightning component using aura framework. Lightning components and design Parameters from lightning Design systems (LDS) Customized lightning Components were built using javascript on the client-side and apex on the server-side. Developed Lightning App Builder can help you build responsive apps that display on any device, as well as custom pages for Lightning Experience. Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components. Experience with the integrating SFDC and AppExchange partners such as CPQ/APTTUS (Config, Price & Quote) Experience in Apttus CPQ Configuration and involved in quoting and pricing, order management, product configuration. Created Custom objects for Quote and Quote lines and captured quote information for CPQ. Worked with client-side developers and business analysts in developing configuration models in the CPQ workflow. Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform. Experience in Data Integration and Data Migration from legacy systems to Salesforce using Apex Data Loader. Extracted data from Salesforce and developed advanced Dashboard using BO Xcelsius different connectivity. Proficiency in Object-Oriented Languages like Java, J2EE, JSP, and other Java Technologies Experience in web technologies like HTML, XML, CSS, JavaScript, VB Script, and JQuery. Experience in databases such as SQL Server, Oracle, and MySQL. EDUCATION Bachelor s in Computer Science India. Master s in Information Technology USA AREA OF EXPERTISE SFDC Technology: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visualforce (Page, Controllers). SFDC Tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector. Database Tools: MS SQL Server, Oracle, Ingres, MySQL Reporting Tools: SAP Business Object Dashboard, Crystal Report, and Web Intelligence. Languages / Scripts: APEX, Visual Force, Lighting Components Controls, SOQL, SOSL, Java, J2EE, VB Script, JavaScript, J-Query, HTML, XML, CSS. Web: IBM HTTP Server, Apache Web Server HTML, CSS, JavaScript. Operating System: Windows, macOS Sonoma 14.6.1, Linux Fedora, Chrome OS PROFESSIONAL CERTIFICATIONS Certified Salesforce Administrator (201) Certified Salesforce Developer (DEV 401) Salesforce Certified Platform App Builder CAREER PROGRESSION Senior Salesforce Lightening Developer Roles & Responsibilities: Proposed and articulated design and architecture options for Salesforce solutions also developed and presented comprehensive design documents and technical specifications. Experience in building Lightning applications and using Lightning Design System, Lightning Implementation(s) Salesforce communities, chatter, and shield experience. Served as technical lead for project environments, overseeing technical aspects and ensuring successful delivery and designed and implemented comprehensive technical architectures for project environments. Conducted thorough analysis of pros and cons for each design and architecture option also identified and mitigated technical risks and issues. Conducted security risk assessments and mitigation plans to ensure adherence to security requirements. Used Lightning process builder for visualizing and creating automated business processes. Ensured successful execution of data migrations, data quality, systems integrations, and custom development. Led data migration efforts, ensuring data accuracy, completeness, and integrity also developed and executed data migration plans, scripts, and testing. Led the design and implementation of complex Salesforce integrations and applications also ensured seamless integration with external systems and applications. Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features. Developed Salesforce Lightning applications using Lightning components, controllers, and events and used custom CSS in the components. Provided technical guidance and oversight to project teams, ensuring adherence to technical standards and best practices. Presented complex technical information to non-technical stakeholders and executives also conducted training sessions and workshops on Salesforce features and functionality. Demonstrated excellent communication skills, with ability to distill complex technical concepts into clear and concise language. Designed and implemented Azure-based integrations with Salesforce using Azure Functions, Logic Apps, and API Management. Hands-on experience in Salesforce.com Integration, Developing and Deploying custom integration solutions. Ensured alignment with Azure Well-Architected Framework and Salesforce best practices also conducted cloud readiness assessments and provided recommendations for optimization and improvement. Developed and enforced Copado best practices and standards for Salesforce development and deployment. Managed and resolved Copado-related issues and errors, ensuring minimal downtime and optimal performance. Implemented continuous monitoring and feedback mechanisms using Azure DevOps and Salesforce analytics. Worked on Salesforce Lightning Web Components for building customized components replacing the existing ones. Also embed Lightning Web Components in Visual force page by using new Lightning Out feature by event-driven programming. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. Introduced enhancements to field Service cloud console, developed Visualforce components. Migrated data from external sources and performed Insert, Delete, Upsert & Export operations on millions of records. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and Apex Classes, Apex Language Apex Triggers. Hands-on experience in LWC (Lightening Web Component) to develop salesforce solutions using customization Developed custom workflows and integrated security features for automating signatures, tracking documents, and protecting sensitive information. Leveraged Batch classes to execute complex data transformations and migrations between Salesforce and integrated systems like AWS, MuleSoft, and Tableau CRM. Handled data migration using Data Loader; queried Salesforce database using SOQL and SOSL. Designed page and worked with force.com sites, Customer community, Omni channel, and managed sandbox testing and deployment. Identified and mitigated technical risks and issues, ensuring minimal impact on project timelines and budgets also developed and implemented risk management plans and contingency strategies. Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Led technical workshops with customers to understand business requirements and design solutions also facilitated collaborative discussions to identify technical needs and develop solutions. Conducted design sessions with customers to develop tailored Salesforce solutions and applied technical expertise to guide solution design and development. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and interactions in Lightning Applications. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement. Maintenance of installed Managed Packages in Lightning using Apex and Experienced in using Data Migration tool called Data Loader. Visualforce Pages for Lightning Experience, alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning. Authored Apex Batch classes for bulk processing tasks, optimizing the system's capability to handle large data sets without hitting governor limits. Managed Sales Cloud, Service Cloud, Call Center, Chatter, Community Users, Profiles, and Access, focusing on alignment with business objectives with configuration. Work closely on salesforce security implementation on GOVT database. Web form input validation. Designed and implemented CI/CD pipelines using Salesforce DX, Jenkins, and Git also automated testing, build, and deployment processes for faster time-to-market. Developed and executed release management strategies for Salesforce applications and coordinated with cross-functional teams to ensure smooth releases. Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Lightning, LWC, Aura, Lightning Components, Data Loader, HTML, Java Script, S-Controls, Dashboards, Reports, Production environment, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse, IDE Plug-in Sr Salesforce Lightening Developer Roles & Responsibilities: Designed comprehensive Salesforce solutions to meet customer needs and developed data models, system architectures, and technical specifications. Provided technical guidance and recommendations to customers also identified and mitigated technical risks and issues. Automated testing, build, and deployment processes for Salesforce applications using Selenium and Azure DevOps. Managed and optimized Copado pipelines for automated testing, validation, and deployment of Salesforce changes. Utilized Copado's automated testing and validation features to ensure high-quality Salesforce deployments. Utilized Salesforce DX, Salesforce CLI, and Azure DevOps for source control and versioning also implemented automated testing using Salesforce Apex and Azure DevOps. Collaborated with technical and non-technical teams to ensure effective communication and project delivery. Stayed up to date with changing security standards and guidelines, applying updates to solutions as needed and identified and addressed security vulnerabilities and weaknesses. Ensured technical quality and integrity of project deliverables, adhering to industry standards and best practices also Conducted regular technical reviews and audits to ensure compliance. Collaborated with cross-functional teams, including development, QA, and operations, to ensure technical alignment and effective communication. Developed and presented business cases and ROI analyses to support solution design and architecture decisions also Provided decision support and recommendations to customers and stakeholders. Designing, developing, and deploying Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Implemented Configuration, Customization, and Development with Salesforce.com on field Service Cloud and Sales Cloud. Evaluated, selected, and integrated 3rd party applications and AppExchange products also ensured compatibility, security, and performance of integrated solutions. Led custom development efforts, including Apex, Visualforce, and Lightning components also ensured high-quality, scalable, and maintainable code. Implemented data migration using Informatica on demand and data loading using Data loader, import wizard. Created Public Groups, Queues, Permission Sets, Profiles, Users & Security Settings based on role hierarchy also involved in Data Migration from three Legacy Systems to Salesforce. Provided technical leadership and guidance to development teams, ensuring successful project delivery. Established and enforced best practices for Salesforce integration and application development. Also, we developed and maintained technical standards, guidelines, and procedures. Implemented scheduling algorithms to ensure efficient resource utilization and minimal conflicts also successfully executed scheduled jobs with high reliability and minimal downtime. Optimized Batch and Schedule Apex code for performance, scalability, and reliability implemented techniques such as governor limit optimization and asynchronous processing. GitHub Repositories for code management and Jenkins, ANT migration tool for deployments on daily basis. Demonstrated expertise in Salesforce Service Cloud, including case management, contact centers, and field service also implemented and optimized Service Cloud solutions to enhance customer service and support operations. Implemented version control systems, such as Git, for Salesforce code management and managed code repositories, branches, and mergers. Created automated tests for Salesforce applications using Apex, and integrated testing into CI/CD pipelines for continuous quality assurance. Working on SFDX CI/CD to build and test steps triggered to make sure code changes being merged into the repository are reliable. Implementing service cloud functionality like case management, field service management. Handled the deployments process using GIT HUB different types of integration SF to SF integration, two-ways NetSuite integration and Rest API. Involved in data cleanup and mapping in data migration project Agile/Scrum Methodology using JIRA and SDLC. Environment: Salesforce.com platform, Salesforce Lightning, Lightning Aura Components, Service Cloud, Sales Cloud, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Angular js, GitHub, HTML, JavaScript, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Agile methodology, ANT Migration Tool, Jira, Automation Studio, SQL, SOQL, Bitbucket, MuleSoft. Sr. Salesforce Developer Roles & Responsibilities: This project involves developing lightning components for community users to accept or cancel the orders based on the products available. Developed and delivered presentations to various audiences, including technical and non-technical stakeholders. Involved in various stages of Software Development Life Cycle (SDLC) in agile methodology. Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service cloud), Communities, Sites, and Force.com platform. Involved in CPQ (Configure, Price& Quote) design and mapped to Salesforce custom objects and involved in Apttus Advanced Workflow Approvals. Create profiles and permissions documentation, governance framework, data mapping, and reporting and dashboard building. Worked as Production Support to help end-users with Login issues, workflows, reports and dashboards, and scheduling processes. Experience on Salesforce CRM platform and worked on different environment of SFDC such as Sales and Service Clouds. Successfully processed and managed large datasets using Batch and Schedule Apex also implemented data validation, cleansing, and transformation techniques to ensure data quality. Performed the role of SFDC Developer, Lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning, and CRM implementation. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages. Developed complex workflows and approval processes for automating business logic. Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users. Created Reports and Dashboards to track internal users work status for Management visibility. Designed, and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application. Created and Implemented Microservices or REST APIs using spring boot, REST, JSON. Leveraging the rich features and flexibility of Salesforce Files from standard Salesforce objects and custom objects using the lightning framework. Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework. Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Supported the data migration activities for migration data from various business centers users using Apex Data Loader with night schedule. Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data. Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows. Salesforce Admin / Developer Roles & Responsibilities: Automated marketing cloud using pardot like lead qualification, lead management and sending messages. Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and controller class to provide functionality to the visual pages. Created Custom Objects and fields for transactional and contractual information. Designed and deployed Custom Tabs, Validation Rules, Approval Processes and Auto-Response Rules for automating business logic. Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization. Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic. Experience with Schema Builder to create a schema for a given object model. Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Used field level security along with Page Layouts to manage access to certain fields. Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic. Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatica on demand. Designed and developed Apex Classes, Controller Classes, Extensions, Apex triggers, and asynchronous processes including batch, schedulable, future, and queueable methods. Built Lightning Web Components, including decorators, validations, and Toast messages. Implemented SFDC Integration using REST/SOAP Web Service APIs. Integrated the SOAP/REST API based Web services on Demand for extracting data from external systems. Developed Apex Triggers, Apex Classes and Test Methods using proper controls & syntax and also experience in writing unit test cases. Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration. Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database. Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Marketing Cloud, Service Cloud, Data Migration, Rest API, Soap API, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows. Salesforce Administrator Roles & Responsibilities: Managed and maintained Salesforce org setup, including user management, security, and access controls. Configured and customized Salesforce objects, fields, and page layouts to meet business requirements. Imported, exported, and managed large datasets using Salesforce Data Loader and other tools also ensured data quality, integrity, and consistency across the Salesforce org. Ensured Salesforce org compliance with company security policies and procedures also managed user roles, permissions, and access controls to maintain data security. Worked with developers to design and implement custom solutions using Apex, Visualforce, and Lightning. Provided level 1 and level 2 support for Salesforce users, resolving issues and escalating complex problems. Developed and maintained custom reports, dashboards, and analytics to meet business requirements. Generated the quotation word document from Salesforce.com and using the feature of CPQ product. Created custom objects, custom Fields, Validation Rules, and formula fields also created Page Layouts to organize fields, custom links, related lists, and other components on record pages. Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments. Created technical design document and functional design documents as per business requirement. Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules. Interacted with users to understand complex business requirements and documented the requirements. Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits. Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central Support. Environment: Apex, Visual force, Apex Classes, Apex triggers, Visual force, Pages, Batch Apex, Schedule Apex, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing, SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Force.com Eclipse Plug- in, SalesForce.com sandbox. MS SQLServer2000, MS Access, Query Analyzer, DTS, BCP, SQL Profiler, Import & Export Data, Windows 2000 Server. Keywords: continuous integration continuous deployment quality analyst javascript information technology microsoft