Home

swati sugandh - Business Analyst/Product Owner

[email protected]

Location: Saint Paul, Minnesota, USA

Relocation: Only Minneapolis or Remote

Visa: h1b

Business Analyst 248-270-5146 3M, Saint Paul Senior Software Business Analyst Nov 2016 Till date Lead engagements with stakeholders to gather, analyze and document requirements on Oral Care solutions Analyze industry standard trends, competitor products, Orthodontists feedback to inform product strategies Project lead on globalization and localization of the software Convert higher level business needs into actionable user stories and use cases in SCRUM Own product strategy and prioritize product backlog ensuring alignment with business values Refine backlog in collaboration with the development team for sprint planning on Azure DevOps Evaluate work generated by development scrum teams and determine product roadmap Retrieve information and data sets to improve software efficiency Coordinate product releases with the supporting teams Work one on one extensively with UX/UI designers to design the ecommerce/digital platform Develop release notes to determine improvements, impacts and identify risks Triage defects and prioritize resolution of bugs Provide training to the customer support team Follow HIPAA compliance to safeguard PHI Proficient in Azure DevOps and SQL Wells Fargo, Minneapolis Business Process Risk Lead March 2016 November 2016 Lead meetings between Wells Fargo and Deloitte Consulting on Target Operating Model in mapping process, controls and risk metrics Develop expertise on Information Security and Access Management laws, regulations, and policies Define requirements for each authorization, authentication, provisioning, metrics reporting and exceptions in the system of record (SOR) Develop end to end process flows including dependencies, controls, inputs/outputs, middleware, gaps, and action plans Define templates and standards for SOW, RFP, PDDs, BRDs, Process and Context Diagrams for Target Operating Model (TOM) Roadmap Manage production of periodic compliance performance reports for senior management, including trend analysis and recommended strategies Ensure governance over line of business compliance with regulations and operational risks Generate report on risks and awareness items for the leadership group Document plans, activity logs, and governance role to ensure Line of Business compliance with regulations and policies Subject matter expertise on internal information security and access management policies and procedures OLSON, Minneapolis Technical Business Analyst Sept 2015 Feb 2016 Lead meetings with client to understand loyalty and marketing business needs Evaluate and edit requirements for demo and system design specifications for client engagements Develop ETL (Extract, Transform, Load) checklist and standard process documentation for a Data Migration project Develop a File Dashboard documentation and functional specifications using SQL for the development team Build audit requirements and reports to meet system requirements Identify critical issues and track tickets and issues on JIRA and Confluence Suggest areas for improvement in internal processes along with possible solutions with the Project Manager Work with legacy and web-based system interface Familiar with SDLC methodologies, Project management and Business process analysis with hands on experience Wells Fargo, Minneapolis Business Systems Consultant Jan 2014 July 2015 Assist Technology operations group on Loss Mitigation workout options and auto complete in WF Home Mortgage industry Analyze client resources; including funded and unfunded requirements Create business requirements, documentation and convert into functional specifications Create manual test scripts based on assigned functional requirements Work with Project lead and system development team to resolve defects and retest identified defects Update project schedules to meet within deliverable due dates and conduct business and functional walkthroughs Attend daily defect conference calls and report on testing activities, test results, and existing defect statuses Subject Matter Expert (SME) for the development team Reliable Software Resources Inc. Associate Business Analyst July 2013 Jan 2014 Evaluate and translate business requirement into functional specific specifications Experience in all phases of Requirement Management, including gathering, analyzing, detailing and tracking requirements Build business process Flow Charts using Visio tools. Review test cases and assist the overall testing process by conducting User Acceptance Testing Associated Cement Companies Limited, New Delhi Market Research Intern July 2012 Assist branding/marketing project concerned with creating an everlasting identity and impression on consumers Monitor market trends and research potential areas to invest and ensure the product projects the right message Collaborate with product developers, vendors and researchers to make sure brand manual is followed to restore the brand values and its image Field exposure to SOP wall/shop painting to acknowledge and pre and post painting formalities Indian Oil Corporation Limited, New Delhi - Finance Analyst Intern June - July 2012 Analyze budgeting project containing budgetary policies and procedures of revenue and capital budget Measure financial and budgetary performance in previous years and its ability to control its expenses Collected data through SAP software to perform deviations of actual budget with respect to estimated budget to understand the state of the company Implement control measures based on the budget report to check further deviations Global Trade and Development Fellowship Program, California Davis Scholar June June 2011 Broad range of economics information on global trade, laws and institutions related to agriculture and technology industries Field exposure to Industries like Google, Cisco, kiva Micro funds and hub ventures Analyze and conduct research on LDC and MDC s development strategies Lead World Trade Organization Simulation on import and export duties Conduct and present my research on Burma s Foreign Direct Investment Westminster College, Fulton, USA IT Help Desk Assistant Aug 2009 - May 2011 Diagnose computer problems, troubleshoot and determine the source of the problem using analytical skills Administer district email accounts and software efficacy Maintain software and hardware inventory and a liaison between district staff and commercial support EDUCATION Harrisburg University of Science and Technology, Pennsylvania Master of Science in Information Systems Engineering Westminster College, Missouri Bachelor of Arts in Economics and Mathematics Davis Full Scholarship and Grant Scholarship for 4 years - Highly competitive scholarship for international students Honors Dean s List Every Semester, Magna Cum Laude Monterey Institute of International Studies, California Global Trade and Development Fellowship Awarded Davis Full Fellowship for summer program University of East Anglia - School of Economics, United Kingdom Junior year study abroad on full scholarship Mahindra United World College, India International Baccalaureate degree Honors - UWC full scholarship - Selected by Indian National Selection Committee and awarded a full two-year scholarship ADDITIONAL SKILLS AND INTERESTS Technical Skills: Strong knowledge of Agile principles and process Proficient in Azure DevOps, SQL, Microsoft Word, Visio, PowerPoint, Excel, Teams, SharePoint, Admin tool, Miro board, UAT, Power BI, JIRA, Confluence, Web Services, SOAPUI, RTM, SDLC, ITIL, BPM, UML Other Skills: Sharp analytical and problem solving skill Excellent verbal and written communication Successful track record of developing product within deadlines Subject matter expertise in market trends and product solutions Bilingual in English and Hindi, some familiarity with German and Spanish Leisure Activities: Black Belt in Taekwondo (Martial Arts), Entrepreneurial engagements, Toastmaster/Public speaker, Chess, Airbnb host Keywords: user interface user experience business intelligence information technology