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Shreya - Business Analyst | open to relocate | open for W2 and C2C

[email protected]

Location: Newark, California, USA

Relocation: YES

Visa: OPT EAD

Business Analyst Shreya Phone: (408)-690-4053 Email: [email protected] PROFFSIONAL SUMMARY Over 5 years of experience in business analysis within financial and telecommunications industries, focusing on requirements analysis, process improvement, and stakeholder engagement. Proven expertise in investment banking, portfolio management, and compliance reporting, with a strong understanding of financial products and regulations. Skilled in Agile and Waterfall methodologies, with a track record of leading cross-functional teams to deliver projects on time and within budget. Excellent documentation and communication skills, with experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD). Enormous experience with business process setup using Use Case Modeling, Business Process Modeling, Change Modeling, QA Testing, RUP, Agile and UML. Experience in various areas of Investment Banking, Portfolio Management, Mortgage backed securities, Credit Risk Management, and complex financial products such as Fixed - income Investments, Credit Derivatives, Interest Rate Derivatives and currency swaps. PMO experience in scoping, budgeting, time estimation to complete all tasks as captured by the WBS for all project groups, including stakeholders, users, developers, QA team, etc using MS Project. Facilitated Joint Application Development (JAD) sessions and Joint Requirement Planning sessions with excellent inter-personal communication skills. Excellent requirements elicitation, analyzing, documenting and validating skills, and communicating these requirements to senior management and all project team members. Proven track record for interaction and mediation on individual levels with Senior Business Managers, Business Users, Project Managers, Technology developers using my inter-personal communication skills to create cohesive environment for effective team work. Strong experience using financial accounting systems, reporting systems and fund reconciliation applications, and compliance reporting on SOX, GAAP and SEC. Experienced in Root Cause Analysis, GAP Analysis, Feasibility studies, SWOT Analysis, Cost Benefit Analysis using ROI, TCO methodologies, Financial Analysis deriving IRR, NPV and DCF. Excellent documentation skills creating Business Requirement Document (BRD) and translating the requirement into Functional Requirement Document (FRD). Experienced in creating Business case development, Process mapping, UML diagrams. Experienced in working on the launch of latest software implementation with good knowledge of SQL and Oracle database. Skilled in the use of SharePoint as well as the implementation process of the platform. TECHNICAL SKILLS Methodology Waterfall, Agile-Scrum, Waterfall-Scrum, Kanban. Modeling Tools ER/STUDIO, SMART DRAW, MS VISIO. Requirement Management MS Office, JIRA, JAMA, Confluence, SharePoint, HP ALM. Reporting Tools/ETL Tableau, SSRS, MicroStrategy, Power BI, Oracle BI, TOAD, SSIS, Informatica, Talend. Database MySQL 2008, Oracle 12c, SQL Server Management Studio, Oracle SQL Developer Office Tools MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio, MS Office 365. Repository tools/CI tools GitHub, TFS, Jenkins, Bitbucket, Bamboo. Testing Tools and Web Services HP QC / HP ALM, HP Load Runner, Selenium, Cucumber, Postman, SOAP UI, SOAP, REST, AJAX, XML, JSON, WSDL, XSD. Languages HTML, Java, .NET, C, C#, ASP.NET, MVC, WCF, Entity Framework, Bootstrap. Others Salesforce CRM, MANTAS, Swagger PROFESSIONAL EXPERIENCE First Republic Bank, San Francisco, CA. Sep 2023 to Till Date Role: Business Analyst Responsibilities: Defined & collected requirements through interviews to create system configuration documentation and UI/UX designs FSDD Function system design documents. Responsible for attaining HIPAA EDI validation from Medicare, Medicaid, and other payers of government carriers. Performed Gap Analysis for HIPAA 5010. In absence of the Project Manager, led the project team members, acted as the Project Manager. Incorporated Agile-SCRUM methodology to create User Stories and acceptance criteria. Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings. Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance. Successfully led the SDLC process for multiple software projects, ensuring on-time delivery and high-quality output. Participated in all SDLC phases, from requirement gathering to deployment and maintenance, ensuring adherence to best practices. Collaborated with cross-functional teams during the SDLC, enhancing communication and efficiency across departments. Implemented SDLC methodologies such as Agile and Waterfall, resulting in streamlined project management and development processes. Maintained JIRA Scrum board and monitored burn-down charts. Provided general support for development team using a servant-leadership approach. Managed project backlogs and sprint planning using Azure DevOps, leading to more efficient task management and project tracking. Configured Azure DevOps pipelines for continuous integration and delivery (CI/CD), significantly reducing deployment times. Utilized Azure DevOps boards to track work items, improving team collaboration and transparency. Automated testing and build processes within Azure DevOps, leading to a 20% increase in code quality. Facilitated and coordinated communication meetings with multi-Scrum teams. Manage dashboard and publish reports for project & sprint status. Assisting in the analysis by working with Business Stakeholders and IT team by designing application user interface to accomplish goals of user request by understanding of the as-is (Current State) and To-Be (Future State) for the project ask in relation to project plan. Coached and trained global teams, which resulted in early delivery of project and reduced process Assessing Agile maturity within immediate Scrum teams. Ensure that the team maintains focus on quality and continuous delivery of business value. Help team proactively identify impediments and solutions to remove impediments. Help product owner to make the product backlogs in good shape and make them ready for the next sprint. Responsible for conducting retrospective meetings. Organizes and facilitates the sprint planning meeting. Acts as safeguard for his team. For Project management purpose worked on Microsoft Project tool, used Microsoft SharePoint for maintaining the updated Documentation. Provided training and support to end-users on Salesforce CRM, improving user adoption and satisfaction. Created custom reports and dashboards in Salesforce CRM, offering actionable insights to sales and marketing teams. Led the implementation of Salesforce CRM for a new business unit, ensuring a smooth transition and user acceptance. Conducted regular audits of Salesforce CRM data to maintain accuracy and integrity, resulting in more reliable business decisions. Collaborated with stakeholders to define Salesforce CRM requirements, ensuring that the system aligned with business needs. Created and managed all user stories in JIRA and managing backlog items and stack ranking user stories to work with product owner and development team. Wrote User Stories -- Elaborated User Stories and Acceptance Criteria, Reviewed user stories with team. Created mockups for functional user stories implemented in JIRA. Generated, parsed, and validated XML formatted data that received in response from API calls. Perform the functional testing of Web Services using SOAP scope. Used SOAP UI assertions and JavaScript for web service Testing. Conducted System Testing and User Acceptance Testing (UAT) for every client and Conducted Backend testing writing extensive SQL queries. Acted as the primary point of contact for customer inquiries, ensuring prompt and effective resolution of issues. Facilitated communication between the customer community and the technical development team, reducing misunderstandings and improving project outcomes. Gathered customer feedback and requirements, translating them into actionable items for the development team. Managed and prioritized help desk tickets, ensuring that critical issues were addressed promptly. Performed SQL queries for retrieving and organizing the database using Select, Create, Update, and Joins. Participated in User acceptance testing (UAT), Smoke testing, Regression testing, UI/UX testing and Functional testing. Used JIRA for bug tracking. Created and executed test cases using SQL queries to validate backend data and end-to-end data flow. Performed functional testing of SOAP and RESTFULL Web Services using SOAP UI Tool. Reviewed test cases and test plan for UAT testing. Environment: Agile/Scrum, JIRA, HIPAA, EDI, SQL Server, SOAP UI, MS Visio, MS Project, MS SharePoint, MS Office Suite, HTML, XML, SQL, UAT, Windows. BlackRock: New York, NY Oct 2022 to Sep 2023 Role: Business Analyst Responsibilities: Developed and processed business mapping, activity diagrams, functional software specification and requirements documentations. Experience working in cross-functional and distributed teams on projects in various sdlc phases and end-to-end implementations using methodologies such as waterfall, scrum, scrum-waterfall hybrid, safe, and kanban. Worked closely with PM to analyze the feasibility of Business Case, produced User Stories, budgeting and time estimation schedules in MS Project, and the associated Risks and Mitigation action plans. Documented requirements to support the design and development for ETL process to support FOREX load automation for a new data mart. Created Class for interaction and general SharePoint site structural templates for varied business users using content management, business processes, collaboration and portal features. Co-ordinated, initialized and facilitated Joint Requirement Planning seminars for Business and Functional Requirement gathering and analysis and documenting them in Product Backlog and subsequently breaking up Feature Lists into User Stories, and drawing up Acceptance Criteria. Collected high level of requirement gathering by interviewing various stakeholders including investment bankers, fund managers to achieve basic information and to narrow down further requirements. Faciliated Defect Triage process for effective Defect management through severity and priority categorization. Developed Product Backlog, User Stories, Sprint Plan, Agile Sprint, and was the Product Owner in Scrum. Created Prototypes using screen mock-up design Wireframes and Storyboards using Adobe Firefox, Illustrator and Photoshop to make an efficient SDLC model. Actively partnered with system architects, technology developers for business and technical queries and coordinating with QA testers to ensure all specifications and requirements are correctly translated into solution and system designs; and worked with Release team on timely Releases of software versions. Developed Test Strategy and Test plan to ensure the Test cases reflect business user requirements. Environment: Java, JavaScript, J2EE, HTML 5, CSS 3, Unix, Oracle 11g, 10g, SQL, Test Director, HP Quality Center, Agile, UML, MS SharePoint 2010, MS Word, MS Excel, PowerPoint, MS Access, MS Visio, MS DOS, Load Runner, IRise 7.0., MS Project Clinet: HCL, India June 2019 to July 2022 Role: Business Analyst Responsibilities: Responsible for coordinating JAD sessions with business users to analyze the investment tracking system, application life-cycle, gather and define the key performance indicators, document and present the requirements specifications. Performed Root Cause Analysis and Re-engineered business processes, and implemented performance measures, presented project presentations to executive management. Facilitated JAD session with stakeholders and I was able to reach a consensus with them on key financial reporting metrics. Achieved final approval and validations of business rules and processes with users and management. Managing Requirements and communicating with user groups and team members using Rational Rose and Rational Requisite Pro. Role involved extracting, analyzing, merging, and summarizing data/ data conversion and data migration aspects from the existing Financial Systems. Performed data analysis of wealth management transactions with centralized billing analytic, data conversion and performance reporting, repo and other fixed income financial products (Repo, Sell/ Buy backs, Coupons, etc.). Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allow for maximizing software reuse. Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements and technical specifications. Documented User Requirements with MS Word as the editing tool and Rational Rose to develop the use cases. Authored design documentations: traceability matrices (RTM), functional specs and complex process and data flow diagrams. Environment: Dot Net, XML, HTML, PL/SQL, Oracle, UNIX, Win NT, SharePoint, SDLC, Rational Rose, Requisite Pro, UML, Use Case, MS Project, MS Visio, Caliber RM. Education Details: San Jose State University, Master of Science in Engineering Management Related courses: Supply Chain, Agile Methods, Six Sigma, Product Management, Business Analytics NMIMS, India, Bachelor of Technology in Computer Science Related courses: Data Structures, Database Management, SQL, Control Systems, Algorithms, Python, C/C++ Keywords: cprogramm cplusplus csharp continuous integration continuous deployment quality analyst user interface user experience business intelligence information technology hewlett packard microsoft procedural language California Colorado New York